iPhone 12 Pro Wireless Charging Issues

I just got done chatting with Apple support and got no where now he says Apple will call me from the phone department. I kept telling him it’s not my chargers that are the problem! Ugh I’m getting so frustrated! It’s like they think we’re making this crap up! I just want my brand new iPhone 12 to work like it should. I shouldn’t have to buy a MagSafe charger just to charge my iPhone when all of other charging pads Belkin, Samsung, Tylt...all work perfectly with other iPhones and my last iPhone 11 Pro Max.

I can’t imagine a hardware issue it’s very confusing some people say they solved by resetting network settings or use a new cigarette lighter plug (you tube video guy) Some say a phone re-start some are so confused about what we are talking about they talk about charging cables.

that said on this blog I doubt we will get a fix. I do have a stand up charger that works just fine but my car charging pad no love. If I line up perfect I get five minutes and then it’s done.

I almost want to go back to the iPhone 11 Pro but I do enjoy the extra RAM and processing speeds.

I will continue to read in hopes we find a solution. Apple techs have zero answers.

I just got a replacement iPhone 12 Pro and still have the same issues with the mophie chargers.

This is a pain - Apple should be fined for releasing a product that doesn't support the Qi charging protocol when they state it does (regardless if a simple update fixes the issue).

Just got my replacement phone. This phone has the same charging issue, charges for a few seconds, then stops charging. My old iPhone 11 charges with no issue on this Qi certified charger. This is very disappointing.

100% agree with “chargegate”! I will be tweeting it out as well. If Apple hears from enough people, they’ll be inclined to listen. Hopefully 14.2 fixes the issue.

Also, big thanks to those who replied who got new units. I won’t waste my time trying to get mine replaced.

I agree - I think people should setup a separate thread for Qi charger incompatibility or when removing cases and finding the charge starts to work.

This thread needs to be focused on the issue where charging stops entirely until the phone is rebooted and/or network settings reset.

It is known that the problem persists after a restart - most of us have restarted our phones, had it charge for a period of time, then it stops entirely again. I had it come back after roughly 1 day of charging.

This doesn't help. The charging stops entirely until the phone is restarted. Any issues with case on/cases off/positioning should be placed in another thread.

Any issues with wattage / general compatibility with Qi chargers should be placed in another thread.

I have the same issue on my new iPhone 12 pro. I picked up my iPhone a week ago. In the beginning it was charging just fine in my car which has the pad to charge the phone and on the charging pads, but all of a sudden stop charging. Doesn't charge in my car or any charging pad.

What is apple doing about this?

You would think when you bought a new iPhone 12 you wouldn’t have to deal with stuff like this my charger pad does not work with my iPhone SE this about 700 people who also feel that way maybe somebody from Apple could get back to me and tell me what’s wrong and how to fix it

Apple support told me to have it replaced in store but stores have no stock.

Sadly the guy in the Apple store said “if it’s a few hundred that’s not a lot when we sold 21 million phones” and “engineers only work on issues based on impact” so I hope everyone is reporting in these forums.

I *almost* posted that it seemed like things were OK after the iOS 14.2 update, but NOPE.

I didn't have the charge issue for 3 days before I ran the update, and several days after, but as of this morning the charge issue reared it's head and my 12 Pro is not charging when placed on either of my Qi wirelesss chargers.

Rebooting it now to get charing back but... come on... APPLE PLS.

Even with latest update I am not able to wirelessly charge on any of my 3 Qi charging pads - kitchen, bedroom or office.

My old XS worked solid... been a few weeks of waking up to uncharged phones. Last night even a reboot before bed didnt help.

Its' extremely frustrating when you go through support and they give you a fix they know FULL WELL is temporary. There are NOT thousands of new phones out there that people have NEVER rebooted therefore have this issue.

I have an L2 support call for this issue booked for Monday; if they pull that stunt with me I'll just say I rebooted it already (which I have several times!).

I'm concerned about the other responses people seem to have gotten too, of "OS fix coming" or "return the phone"... How can they still not be coordinated on this? Did nobody log a knowledge-base article on it their help system yet???