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iPhone 12 Pro Wireless Charging Issues

I picked up the iPhone 12 Pro yesterday, and I can't get wireless charging to work properly. I have two Qi charging pads, both from different manufactures, and the 12 pro will only charge from them if it's been freshly rebooted. If I take the phone off the pad, and then place it back on the pad, it will not charge again unless I reboot the phone. The pads charge my Xs and my Galaxy S9, so they're not the problem. Anybody else having issues with wireless charging on the 12 pro?

Posted on Oct 24, 2020 6:49 PM

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Posted on Dec 23, 2020 4:43 PM

I love it when someone who recently joined the forum with 4 points, tells someone who has been on the forum for over a decade and knows the forum managers personally, what Apple does or doesn't do here.


You are wrong. The people you hope are reading your posts are NOT here. If you want to tell Apple your thoughts where it will be heard you should do one or more of the following:


  1. Provide feedback via this link --> Feedback - iPhone - Apple
  2. Call Apple
  3. Use the Contact Support button at the top of this page
  4. Schedule an appointment at your Apple Store Genius Bar and show them the issue you're having


Otherwise, it is you who is wrong about Apple paying attention here.

651 replies

Dec 27, 2020 1:25 AM in response to ryken229

For those of you who are willing to try this, I suggest you do a DFU restore. This will install the latest version of the Baseband, and a completely fresh copy of iOS on the phone. A DFU restore has cured issues for some people who were having dropped calls with iPhone 12's. Maybe it would cure this charging issue too. No harm in trying.

Dec 27, 2020 7:31 AM in response to LostAppDudeNotHappy!

My wife's 12 has the issue.....My daughters does not......The "hard reset" does work.....So it is definitely in 'firmware"......It works for sometimes a day......Sometimes 4 or 5 days.....But it does work until it gets "jammed" up again.....It has to be something in the IOS software.....They should be able to solve it.....Terrible they did not catch this out of the shoot.....Probably did.....But with several billion in sales.....Put on the.....Well.....we will fix it......when we fix it "list".....That is why Microsoft has several thousand "free testers" that are getting Windows XX early.....But you can't do this with Apple because they release the "new hardware" and "IOS" concurrently.....

Dec 27, 2020 9:58 AM in response to lobsterghost1

I am pretty sure the location of the charging coil in my iPhone X was also in the middle. I have the folding Samsung wireless "fast charger". The charging surface of this charger is slightly convex. I noticed that if I did not place the X exactly centred on the charger, it would charge slowly. This leads me to believe the coils in the X were in the center of the phone.


I think the type of coils in the 12 series is different. I have a 12 mini now, and if I place the phone exactly in the center of the Samsung charger is charges just fine. However if the phone is off-center, it will still charge but only to exactly 80%. I tested this several times. On the other hand my X charged to 100% even if it was off center, albeit more slowly. This leads me to believe that the nature or type of coils in the 12 series is different from previous generations, which of course is understandable because of MagSafe.

Jan 4, 2021 9:07 PM in response to ryken229

I got an iphone 12 pro last Wed and just had this issue for the first time with both my magsafe charger and the other one I used with my iphone 8 for years, and which has worked fine with my iphone 12 since I got the phone last Wed (6 days). Neither wireless charger would work. I looked up the issue and saw that it is indeed a known issue with iphone 12's going back a few months, but that has not been resolved yet (months after the first report of it). I read that powercycling restores charging and indeed after turning the phone off and on again, the chargers work again. This is a ridiculous issue for Apple - where's the next Steve Jobs..?

Jan 8, 2021 7:30 AM in response to Dogcow-Moof

Reported. But don’t fool yourself...Apple has internet monitoring software, and knows any conversation that uses their name...a very common practice by companies to help control negative feedback about their brand or products. If you think this is not a thing, research it. This software exists! Apple knows, and needs to fix this problem ASAP!

Jan 8, 2021 9:48 AM in response to Raj960

If you believe that means Apple is here, you are right and wrong. There are Forum Hosts here. Their job is to monitor the forum for violation of the Terms of Use we all had to agree to when joining the forum. They are not who you are hoping is reading anything you post, however. They don't convey sentiment to Apple or Apple Engineering. They simply modify or remove posts which violate the TOU.

Jan 8, 2021 10:05 AM in response to ryken229

It cannot be that a company like Apple which highly values customer satisfaction and customer feedback is not monitoring this forum. One of the main reasons a company creates a user forum is to garner customer feedback. The Forum Hosts may well be here to only to ensure compliance with forum T&C. However there certainly will be some way in which this forum is being monitored by Apple engineering, especially for as important a product launch as iPhone. Indeed, Apple would be imprudent not to monitor this forum for feedback.

Jan 8, 2021 10:13 AM in response to firozeM

Not the purpose of this forum to be honest. This forum is and always has been a means for users to ask other users for help with their Apple products. For many folks who no longer have warranty remaining on their products and who aren't able to get free technical support, this forum permits them to seek guidance from other users at no charge.


This is not a complaint forum. It's not a feedback forum. It's a technical support forum for users to assist other users.


Complaints and suggestions have their proper path, but that's not here.

Jan 8, 2021 1:55 PM in response to Raj960

Ever since 14.3 I havent had any of the charging issues since launch date.


Originally was ticked when I would place phone on nightstand on a Qi compatible charget and it wouldnt charge. So far works every night and on other branded ones I have too.


(Only bad thing is since 14.3 I lose the vol up/down button and nees a reboot.)

iPhone 12 Pro Wireless Charging Issues

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