iPhone 12 Pro Wireless Charging Issues

I picked up the iPhone 12 Pro yesterday, and I can't get wireless charging to work properly. I have two Qi charging pads, both from different manufactures, and the 12 pro will only charge from them if it's been freshly rebooted. If I take the phone off the pad, and then place it back on the pad, it will not charge again unless I reboot the phone. The pads charge my Xs and my Galaxy S9, so they're not the problem. Anybody else having issues with wireless charging on the 12 pro?

Posted on Oct 24, 2020 6:49 PM

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Posted on Oct 31, 2020 5:57 AM

Bring it back and exchange it - there are many people who claim this is a software problem, but the question is why isn't all iPhone 12 Pro phones having this issue? They've sold many of these phones and you'd think there would be thousands of complaints by now online.


I did two hard resets and nothing improved. It never charged wirelessly for me. I put it on a Qi compliant Mophie puck and another Qi charger and the same thing happens. It charges for a second and then stops.


I contacted Apple support and they said to bring it back and that it was not a software bug. Not that I expect Apple to admit it but if it is not a software bug then you'll be very sorry that you did not exchange it within the warranty period. Make sure you at the very least document this with Apple Support before your exchange period expires.



651 replies

Nov 19, 2020 10:05 AM in response to lobsterghost1

Then Apple should not have stated that iPhone 12 series is compatible with Qi chargers

Instead state that SOME chargers are compatible and what the requirements of the charger needs to be.

All of this is annoyance about this problem is that Apple seem to be very reluctant to admit there is a problem at all.

As many have said it works sometimes or works for a few minutes after a reboot. Even replaced phones still don’t work.


I am curious that this didn’t come up in their testing but wonder if it’s affecting people who restored back ups from previous phones? And maybe less of an issue for people new to iPhone?

Nov 25, 2020 12:11 PM in response to Stkasm682

Not sure why people keep saying about mega charger.


Here how we ripped off.


Apple: we are saving environment so we are not adding headphone and power adopter, please have old power adapter or charger. WELL FINE THEN COST OF PHONE SHOULD BE LOW. No they will not compromise in price.


OK. Then now someone is saying to solve this issue must use mega save charger. Which mean we been fooled to use existing Accessories.


before ios update i never have issue with my Wireless charger. And after update i am facing this. Obviously a software issue OR APPLE BLOCKING US OTHER PRODUCT.


now if all above ok if we have to use mega charger then when we rest phone why its work again for at least one or two days?


OF COURSE SOFTWARE ISSUE.



APPLE Monopoly.

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iPhone 12 Pro Wireless Charging Issues

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