iPhone 12 Pro Wireless Charging Issues

You are wrong, as I bought a device that states, it is QI compatible charging. Which means it will work without defect. Nowhere does it say I must buy an Apple MagSafe charger to work wirelessly. Show me where Apple states we need to buy a dual plate charger to charge. And him expressing his frustration it perfectly legit. You don’t go buy a new car then find out the engine was used and be cool about it. You are paying a premium price for a product that states it supports it.

Apple monitors these discussions only for violations of the Terms of Use you agreed to when you signed up for an account.

These forums are not read except maybe on their own time by engineering teams.

So when you complain about an issue here, and aren't violating the Terms of Use, only fellow users are reading your complaint.

Hi LobsterGhost

I have been using Apply phones since 2097, and also worked in the Valley. You are correct about Apple they don’t monitor directly, but wrong about the design engineers who I know a few, and they use this feed for product improvements.  Everyone keep posting this issue, they will as always fix problems.

At least the phone does not incinerate like a previous Samsung phone did.

Another discovery I made, the old high current iPad charge won’t charge a iPhone 12 Pro from the plug. As soon as I charged to new high current, it worked. It’s a great phone, just be patient.

Yes when you violate the terms of use, your posts either gets edited or deleted. And yes, the person who did that works for Apple. But not who you think they are. They are called Forum Hosts. Their only job is to moderate the forum for violation of terms of use. They don't pass any comments here to Apple Engineering or have anything to do with what works or doesn't work for users.

So again, your posts here don't go to the parts of Apple you might hope they do.

It's rather rude to suggest I don't have good branding common sense, to be honest. I understand you think you know this forum. I know you don't. But you can believe whatever you want. I'm telling you there's one sure way to let Apple know your thoughts and that's with the Feedback Link I provided. Use it or don't. Doesn't matter to me either way.

I don't have any issues charging either our iPhone 12 or 12 Pro Max with Qi Wireless chargers. None.

@lobsterghost1 You stated "the location of the Qi Charging coil in the new iPhone 12 phones is smack dab in the middle of the phone now". So where were the coils located in the earlier generation of iPhones, if not in the middle of those phones too?

It’s hard to nail down the root cause here.

For example, I’ve had my 12 Pro Max for three months, put it on wireless chargers several times per day and it has never failed to start charging.

There has to be something like improper negotiation with the charger going on.

Reported. But don’t fool yourself...Apple has internet monitoring software, and knows any conversation that uses their name...a very common practice by companies to help control negative feedback about their brand or products. If you think this is not a thing, research it. This software exists! Apple knows, and needs to fix this problem ASAP!

If you believe that means Apple is here, you are right and wrong. There are Forum Hosts here. Their job is to monitor the forum for violation of the Terms of Use we all had to agree to when joining the forum. They are not who you are hoping is reading anything you post, however. They don't convey sentiment to Apple or Apple Engineering. They simply modify or remove posts which violate the TOU.

It cannot be that a company like Apple which highly values customer satisfaction and customer feedback is not monitoring this forum. One of the main reasons a company creates a user forum is to garner customer feedback. The Forum Hosts may well be here to only to ensure compliance with forum T&C. However there certainly will be some way in which this forum is being monitored by Apple engineering, especially for as important a product launch as iPhone. Indeed, Apple would be imprudent not to monitor this forum for feedback.

Not the purpose of this forum to be honest. This forum is and always has been a means for users to ask other users for help with their Apple products. For many folks who no longer have warranty remaining on their products and who aren't able to get free technical support, this forum permits them to seek guidance from other users at no charge.

This is not a complaint forum. It's not a feedback forum. It's a technical support forum for users to assist other users.

Complaints and suggestions have their proper path, but that's not here.

firozeM wrote:

It cannot be that a company like Apple which highly values customer satisfaction and customer feedback is not monitoring this forum. One of the main reasons a company creates a user forum is to garner customer feedback.

You can believe what you like, but those of us who have been here for decades know people at Apple, have spoken to them frequently and know precisely what their policies and procedures are.

If you want to leave Apple feedback, do so here:

Feedback - iPhone - Apple

They do not read this forum to glean that information.

Thank you, but I do not require your permission to believe what I like. I also know where and how to leave feedback. I have been on this forum ever since it went online (previously on my other Apple ID). It makes no difference to me how many decades you have been on this forum. Thank you again.

So you believe that all the Data and consumer complaints collected from here doesn’t make it to Apple? Apple just spends that money to throw all this valuable information in a trash can? This is how companies improve there products for future builds, customer relations, and Branding.

Face the same issue still with my iPhone 12 mini.

• one charging pad works fine.
• one charging pad I have to restart the phone to make it charge. If I take it off, then it won’t charge on the pad again.. (have to restart again)