iPhone 12 Pro Wireless Charging Issues

I have the same problem i had been on to Apple support and he had no idea what was happening. I had a Thought that the magnets in the iPhone 12 and above are messing with some wireless chargers. I hope it’s only a software problem not the phone it’s self.

I had this problem with ProMax 12. I went thru all the troubleshooting; however, what actually did the trick for me was that I replaced the charging (plug-in) block with a different one. That FIXED my issue, 100%. Not saying I found the magic fix, but it was easy and it worked in my situation.

We purchased the 12 pro and the 12 pro max in Jan 2021. No problem with the 12 pro max. About twice a week the 12 pro has to be rebooted before charging. I haven't determined if it reaches a certain battery charge level before it fails to charge. We own a Belkin wireless charger. So I know it is not the charger. It is very in convenient. Please fix.

I bought my iPhone 12 Pro two weeks before and the wireless charging not working about 6-7 days now I have try with different pads but no hope. The only way to work is to reboot the phone but even with that way working just once and then starts again the same. Anyone have hear anything about recall from apple for that issue?

There is nothing wrong with your phone. All you need to do is disable the Optimised Battery Charging in your Battery settings. This function stops charging your phone when it reaches 80% and aims to finish it just when you need to use it. It’s meant to preserve battery life. All you have to do is go to Settings, Battery, then Battery Health. In there, you can disable Optimised Battery Charging. It means your phone will now charge like normal.

You’re welcome. ;)

There is nothing wrong with your phone. All you need to do is disable the Optimised Battery Charging in your Battery settings. This function stops charging your phone when it reaches 80% and aims to finish it just when you need to use it. It’s meant to preserve battery life. All you have to do is go to Settings, Battery, then Battery Health. In there, you can disable Optimised Battery Charging. It means your phone will now charge like normal.

You’re welcome. ;)

There is nothing wrong with your phone. All you need to do is disable the Optimised Battery Charging in your Battery settings. This function stops charging your phone when it reaches 80% and aims to finish it just when you need to use it. It’s meant to preserve battery life. All you have to do is go to Settings, Battery, then Battery Health. In there, you can disable Optimised Battery Charging. It means your phone will now charge like normal.

You’re welcome. ;)

I’ve removed the I phone 12 pro max from the Otterbox Defender case and now works perfectly well. See what Otterbox say now but it seems that the issue is the case and not the phone.

I will keep posted any, just want it to work

I am using an AT&T wireless charging unit and after I set the settings " Face ID & Passcode/USB " it continues to work but, I have to fiddle around with setting the iphone 12 Pro Max on the charging units several times until I see the blue light. I believe there are issues with the thickness of the phone protection distance to the surface of the charging unit. Perhaps in the iphone/ATT labs, they put a naked iphone directly onto the charging unit, not compensating for the Otterbox or other phone cases out there. Perfect engineering concepts gone wrong in practice!

None of the aforementioned proposals work for me. I’m discouraged that people with recently purchased phones are experiencing the issue too. Sounds like if I return my phone that I might get another defective unit. Super disappointed in this iPhone now.

I had a unproductive conversation with Apple today. Apple said because I’m using a wireless charger that is not made by Apple they can not help me in any way. They can not and will not do anything to help me until I spend more money on buying an Apple charger specifically. No where in Apple directions on how to use Apple products does it say you have to use an Apple charger in order to charge your phone. I keep telling Apple this is not a isolated issue. Check the website thousands of other Apple 12 customers are experiencing the same thing. But as they stated at the beginning because I’m not using an Apple charge specifically there is nothing they will do for me. Mind you my iPhone 8 Plus charges perfectly fine on my non Apple wireless charger. Obviously it’s something with the hardware of the 12 that is making this an issue.

As I said in previous post, it’s a phone problem, it’s not Qi compatible it’s only msg safe compatible.

so you know it’s a huge step backward. I believe with update they sober a few issues, as it started working for me, without any changes at all or buying new hardware. Hope you can figure it out.

Which is completely untrue.

I have several Qi chargers with which the iPhone 12 works perfectly.

The biggest issue is with stands or any Qi charger that assumes the device’s charging coil is in a particular position.

All my ”puck” type chargers (mine are Mophie) work without issue.

Abraham_Tamez wrote:

As I said in previous post, it’s a phone problem, it’s not Qi compatible it’s only msg safe compatible.

so you know it’s a huge step backward. I believe with update they sober a few issues, as it started working for me, without any changes at all or buying new hardware. Hope you can figure it out.

Nope. They are Qi Wireless compatible. We have both iPhone 12 and 12 Pro Max, both of which charge reliably night after night on newer (not Apple either) Qi Wireless Charging stands.

Yes, I said it’s a phone issue not the charger that the issue. I’m telling you what Apple said because I’m using a third party charger not an Apple charge they will not and can not do anything to help me with my 12 unless I specifically buy an Apple brand charger. My iPhone 8 Plus charges with no issues. It is not the charger. It is 100% something wrong with the iPhone 12. I should not have to power down my phone just to make it connect to the charger.