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iPhone 12 Pro Wireless Charging Issues

I picked up the iPhone 12 Pro yesterday, and I can't get wireless charging to work properly. I have two Qi charging pads, both from different manufactures, and the 12 pro will only charge from them if it's been freshly rebooted. If I take the phone off the pad, and then place it back on the pad, it will not charge again unless I reboot the phone. The pads charge my Xs and my Galaxy S9, so they're not the problem. Anybody else having issues with wireless charging on the 12 pro?

Posted on Oct 24, 2020 6:49 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2020 4:43 PM

I love it when someone who recently joined the forum with 4 points, tells someone who has been on the forum for over a decade and knows the forum managers personally, what Apple does or doesn't do here.


You are wrong. The people you hope are reading your posts are NOT here. If you want to tell Apple your thoughts where it will be heard you should do one or more of the following:


  1. Provide feedback via this link --> Feedback - iPhone - Apple
  2. Call Apple
  3. Use the Contact Support button at the top of this page
  4. Schedule an appointment at your Apple Store Genius Bar and show them the issue you're having


Otherwise, it is you who is wrong about Apple paying attention here.

651 replies

Dec 1, 2020 3:57 PM in response to FBTJax

Hello everyone,

I spoke with several Apple advisers before one of them told me that they have a list of compatible chargers so I am sharing that link.

https://www.wirelesspowerconsortium.com/products


I purchased a Geekera 3 referenced throughout. I have an older model that would not charge but the updated model works for me. I noticed a couple things. This particular model charges the 12 at 7.5W and specifically says not for iPhone 12 mini. It works on my mini but it has to be oddly askew of center to work.


So my conclusion and recommendation is find a charger on the list above and buy a newer model that states it will work with your model of the 12 phone. Some on the list will charge at 15W.


Good luck all and thanks for all the suggestions!

Jan 22, 2021 10:08 AM in response to Abraham_Tamez

That is not at all true.


"Qi chargers" are not all the same - for example stand-type Qi chargers almost always fail to work with new iPhones because they hold the phone in a certain relationship to the charger's Qi coil, and the position of the coil changes between models; by comparison, puck-type Qi chargers usually work with all phones.


So a great example is I have stands from Logitech and Belkin that worked with my iPhone 11 Pro Max but don't work properly with my 12 Pro Max:



Belkin for one openly states that it is not compatible with the iPhone 12 family - but they are coming out with a new stand that will be.


Your NANAMI docks are another great example - they hold the phone in a precise relationship with their charging coils, and the coils in the iPhone 12 phones aren't in the same place they were on previous iPhones; the position of the coil in the phone is not part of the Qi standard.


On the other hand, I have a Mophie Qi puck that I bought for use with my iPhone X that still works perfectly to charge my iPhone 12 Pro Max:



I have MagSafe chargers as well, and I prefer them for their additional functionality but don't have to use them.

Oct 28, 2020 5:08 AM in response to ryken229

I am having the same problem. Iphone 12 pro wont charge, ipad pros and older 8 will. Iphone 12 pro does charge on my anker car mount. I bet its the magnets for mag safe charging. Old phone had a magnet for hands free driving and it would never qi charge.


the charger in my car is more powerful than the one by my bed hence it will charge this phone. Atleast that is my assumptions at the moment.

Oct 28, 2020 1:58 PM in response to ryken229

Im having the same problem. My Xs charged fine on my Scoche wireless charger in the car as well as the other wireless charger I have on my night stand. My 12 pro has not been charging at all. If I reboot and place it on the charger it will start to charge on and off, but not consistently. I am beyond frustrated because I don’t have many cords in the home that aren’t being used by other devices so I have been using wireless exclusively for nearly a year until now. I hope apple addresses this issue.

Oct 30, 2020 2:00 PM in response to CuteMarine

My new Iphone 12 would not charged wirelessly on a charger that always worked with my iphone 8 plus and still does. I read answers from this post that said to restart the iphone. Once I did that it would charge. However the next time I put it back on the charger it would not work. So now the only way to use the wireless charger is to restart it every time I want to use the wireless charger. Seems like this is a software issue and Apple should fix it. If anyone has the same problem or another way to fix it please let us know. Hopefully Apple will fix this problem. Especially since the Magsafe charger seems to damage the iphone silicone case, which I have and other issues.

Oct 30, 2020 3:07 PM in response to ryken229

First, I have to preface my comments by saying that I have my 12 in an Otterbox Commuter case, which should not have an issue since I've had the same style case on all my prior iPhones.

After reading some other articles on this, one of the things that I'm trying (and I've tried the resetting with mixed results) is turning off the Optimized Battery Charging feature under Battery Health. So far I haven't run into issues (but it's been less than a day).

In my case, my charging issues are with wireless charging in my 2020 Tiguan and my Ubiolabs charging station at home. Both were working without issue on my X, but have been intermittent at best with the 12.


Also, I use a Tzumi wireless charging pad at work and it has worked fine with my 12 even before I made any changes.


I'll post updates on my workaround after some testing.


I hope they find a fix for this soon.


iPhone 12 Pro Wireless Charging Issues

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