iPhone 12 Pro Wireless Charging Issues

Bikegen wrote:

This needs to be officially reported somehow - I have the same problem.

You have to “officially” report it by contacting Apple Support using the link at the top of this page. And everyone else with the problem should do the same. That is how issues get logged.

I have the same charging puck from Mophie (Qi compatible) and without a case it still will not charge my iPhone 12 Pro. Same thing happens. The charging symbol appears for two seconds and then stops at which point the Mophie charger just blinks.

My replacement phone comes Wednesday. Verizon Wireless had to order it. This is the very reason I only bought the S versions of previous phones. They had the bugs worked out by then.

For people on this thread. Please work with Apple support and make sure your case is logged/forwarded for escalation, it's the only way to get Apple's attention as people mentioned above.

I also contacted Mophie and their support confirmed that they received lots of complains about their chargers not working with iPhone 12 anymore and their product team is looking into it.

Uhhh, we know rebooting the phone gets it working temporarily. The title of that Youtube video is "SOLVED". This is anything but solved. That Youtube link just exists for the channel owner to get ad revenue and sell a license plate frame.

I just got done chatting with Apple support and got no where now he says Apple will call me from the phone department. I kept telling him it’s not my chargers that are the problem! Ugh I’m getting so frustrated! It’s like they think we’re making this crap up! I just want my brand new iPhone 12 to work like it should. I shouldn’t have to buy a MagSafe charger just to charge my iPhone when all of other charging pads Belkin, Samsung, Tylt...all work perfectly with other iPhones and my last iPhone 11 Pro Max.

I have this problem and I exchanged the phone and same issue. No way is it hardware. If I move the phone ever so slightly I get it to come in then a minute later it’s off. Case or no case. Again I exchanged my phone and I still have the problem

I can’t imagine a hardware issue it’s very confusing some people say they solved by resetting network settings or use a new cigarette lighter plug (you tube video guy) Some say a phone re-start some are so confused about what we are talking about they talk about charging cables.

that said on this blog I doubt we will get a fix. I do have a stand up charger that works just fine but my car charging pad no love. If I line up perfect I get five minutes and then it’s done.

I almost want to go back to the iPhone 11 Pro but I do enjoy the extra RAM and processing speeds.

I will continue to read in hopes we find a solution. Apple techs have zero answers.

I have the same issue. Two Qi chargers don’t work. A third from a different manufacturer does.

The upcoming iOS 14.2 is supposed to resolve wireless charging issues but doesn’t say what the specific issue is that is being addressed.

Hopefully next week we will find out?

I just got a replacement iPhone 12 Pro and still have the same issues with the mophie chargers.

This is a pain - Apple should be fined for releasing a product that doesn't support the Qi charging protocol when they state it does (regardless if a simple update fixes the issue).

Just got my replacement phone. This phone has the same charging issue, charges for a few seconds, then stops charging. My old iPhone 11 charges with no issue on this Qi certified charger. This is very disappointing.

100% agree with “chargegate”! I will be tweeting it out as well. If Apple hears from enough people, they’ll be inclined to listen. Hopefully 14.2 fixes the issue.

Also, big thanks to those who replied who got new units. I won’t waste my time trying to get mine replaced.

preordered my iPhone 12 Pro 128GB at 5:00 am on 10/16/20. Received it on 10/23/20. Put the same case on it that I’ve used with my X, XS Max and 11 Pro (UAG Monarch) and attempted to use the same Samsung Wireless Fast Charger I’ve used with all of them. It would light up, then start blinking. Tried it with a slimmer case. Nope. Tried it without a case. Nope. Bought 2 different wireless chargers. Nope. Received a replacement device today. Still doesn’t wirelessly charge.

Unbelievable.

I’m not sure why this keeps going in circles. People need to start reading the comments! THIS IS NOT A HARDWARE ISSUE. If you can use 2 out of 5 wireless QI chargers it’s NOT HARDWARE. It’s NOT the charger. ITS THE SOFTWARE. My phone charges on a stand up one. It charges on a flat one that’s built into my car. The mophie stream pad + (puck) it doesn’t work. Same for my brother. This is a SOFTWARE issue and needs to be addressed by apple.

I agree - I think people should setup a separate thread for Qi charger incompatibility or when removing cases and finding the charge starts to work.

This thread needs to be focused on the issue where charging stops entirely until the phone is rebooted and/or network settings reset.

But the specific chargers are not the problem. I have two of the same charger. My phone works on one snd not the other. My brothers doesn’t work on any. Network settings reset didn’t work, and regardless of the case it doesn’t work.