iPhone 12 Pro Wireless Charging Issues

I picked up the iPhone 12 Pro yesterday, and I can't get wireless charging to work properly. I have two Qi charging pads, both from different manufactures, and the 12 pro will only charge from them if it's been freshly rebooted. If I take the phone off the pad, and then place it back on the pad, it will not charge again unless I reboot the phone. The pads charge my Xs and my Galaxy S9, so they're not the problem. Anybody else having issues with wireless charging on the 12 pro?

Posted on Oct 24, 2020 6:49 PM

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Posted on Oct 31, 2020 5:57 AM

Bring it back and exchange it - there are many people who claim this is a software problem, but the question is why isn't all iPhone 12 Pro phones having this issue? They've sold many of these phones and you'd think there would be thousands of complaints by now online.


I did two hard resets and nothing improved. It never charged wirelessly for me. I put it on a Qi compliant Mophie puck and another Qi charger and the same thing happens. It charges for a second and then stops.


I contacted Apple support and they said to bring it back and that it was not a software bug. Not that I expect Apple to admit it but if it is not a software bug then you'll be very sorry that you did not exchange it within the warranty period. Make sure you at the very least document this with Apple Support before your exchange period expires.



651 replies

Jan 4, 2021 9:07 PM in response to ryken229

I got an iphone 12 pro last Wed and just had this issue for the first time with both my magsafe charger and the other one I used with my iphone 8 for years, and which has worked fine with my iphone 12 since I got the phone last Wed (6 days). Neither wireless charger would work. I looked up the issue and saw that it is indeed a known issue with iphone 12's going back a few months, but that has not been resolved yet (months after the first report of it). I read that powercycling restores charging and indeed after turning the phone off and on again, the chargers work again. This is a ridiculous issue for Apple - where's the next Steve Jobs..?

Feb 10, 2021 6:13 PM in response to babyhugs415

They "will not help" you because they can't do anything about your third party device, particularly if it's not acting as it should.


Apple knows about their phones, they know about their chargers.


That doesn't mean that their phones only work with their chargers, but they don't have one of every third party Qi charger ever made on-hand to be able to help you with your issue.


If you are concerned that it is a phone issue, contact Apple Support directly and arrange to have your phone checked either by techs at an Apple Store if they are open near you, a third party Apple Authorized Service Provider, or arrange for your phone to be sent in and checked.

Mar 2, 2021 8:39 PM in response to ryken229

Hm. I have a similar issue. iPhone 12 Pro Max, new in January. Rebooting the phone seems to work temporarily to get the thing charging. At first I thought the phone is killing the chargers, but the waters are a bit muddied by the fact that an older wireless charger I was using with my iPhone X was getting glitchy even with the X, and wouldn't work with the 12 at all. So I got a Chinese Qi charger, four-way (phone, Pencil, watch and earbud). That one worked for one night, then quit on the phone charger (charge indicator light rapid-flashing blue/green, phone not charging). So I sent that one back, found a different one (Qi 3-way, phone watch and earbud) - same thing happened. At first I thought maybe the case was an issue, so tried without - and at first it worked, but not for a full night. Found the phone at 50% in the morning, blue/green flashing as before, with the other unit. Bought an Apple mag-safe, basic silicone case - no difference. On this charger, though, the earbud charger would charge the phone, if I laid the phone on it carefully, in just the right place, and charge it to full overnight. Weeks later, though, that stopped too. Completely annoyed, I decided to get a good, Apple approved Mag-Safe charger. Ordered the Belkin BOOST↑CHARGE™ PRO

3-in-1 Wireless Charger with MagSafe 15W ($150 - gulp!), which is scheduled to ship in mid-March -- so I guess we'll see. Meanwhile, a few days ago, the phone simultaneously stopped charging on the Qi charger on my night-table AND the wireless Qi charger in my car -- which had worked flawlessly the whole time. Both gave no sign that they had ever seen or heard of a "phone". My first thought was "my phone is a serial murderer of wireless chargers!". (I wondered if it would be safe to report this to the police using the phone - didn't seem a wise move.) Then I read your post, and went "Doh!" - I should know by now that when a thing with silicon chips stops working the way you expect it to, you first turn it off and back on again. I did (rebooted the phone), and the car charger, low and behold, started working again. NOT, however the Qi 3-way on my night-table, although it did go back to doing the blue/green rapid-flash thing, and charging the phone on the wireless earbud charger. All the Qi chargers have claimed they are compatible with the iPhone 12 Pro Max. So. Clearly there are multiple issues, or at least two, anyhow. The phone needing to reboot to work with a Qi compliant charger is one, and Qi chargers claiming they work with the 12 Pro Max and failing miserably. At this point I'm resigned to waiting until the Belkin purpose-built Mag-Safe, Apple-approved unit arrives; there will be more data to look at then, if nothing else. For your information, the Qi charger on my night-table is this one, listed on Amazon:


Wireless Charger,HUOTO 15W Max 3 in 1 Fast Wireless Charging Station Compatible with Apple Watch 1/2/3/4/5/6/SE/AirPods2/AriPods Pro/iPhone 11/12/12 Pro/11pro/X/XR/Xs Max/8/Galaxy Note 10 (Black)


Mar 11, 2021 5:28 PM in response to LarryMetos

Yes, but when you say that all the iPhones are broken, the fact that many, if not most, are not, disproves that.


In normal times I'd say to go to an Apple Store and put your phone on a MagSafe charger, and if it charges, it's all good, and if it doesn't, it needs repair or a software update.


Today, if you don't have a MagSafe charger I'd say try a variety of Qi chargers, mostly pucks where you have full control over alignment with the charging coil.

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iPhone 12 Pro Wireless Charging Issues

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