Wireless Carplay issues once moving to IOS 14, 14.0.1 and then 14.1 (No issue when I had IOS 13.7)

I also just got a 2021 i30. 2 different phones on 14.2 and 14.3 are both having disconnect issues. My phone (XS Max on 14.2) actually goes completely black and won’t show any maps.

did you get anywhere with Hyundai / have you reported to Hyundai?

I am a part of a Kia Au Facebook group. Many people have complained about this issue on the Picanto and have since had a software update that has fixed the issue entirely! Kia head office also called me to say the fix is ready. Mine goes in on the 19th. I’ll keep you posted.

Amen, Rich. Couldn't have said it better myself!

Very frustrating, but the key here is SAFETY. It never fails, my turn is coming up and there's a disconnect between my phone and the vehicle, so I'm scrambling to get CarPlay back up before I reach my turn and my eyes aren't on the road. BTW, I'm driving a 2021 Hyundai Palisade SEL.

I have a ski trip coming up soon. I looove the prospect of not having my eyes on the road in potentially icy conditions.

Safety is always priority one. This needs to get expedited.

Seems BMW owners had a similar WiFi-related issue a year ago that was fixed with a software update to the head unit. That was long before iOS 14 came out.

Anyone know if head unit OEMs that support ACP have to get licensed under Apple's MFi program? I would expect there's more to that process than signing an NDA and Apple throwing some code fragments over the wall. I developed software for a living for over 30 years before retiring. At a minimum one would expect Apple to provide an iOS-based ACP test/certification app to stress the head unit. The OEM should have to demonstrate to Apple that the head unit passes a suite of certification tests before the OEM could receive a digitally signed production certificate from Apple in order to take it to market.

Here's a recent list of cars that support Apple CarPlay.

I own also a 2021model stonic in germany I can only connect via cable I can’t find away to connect it wirelessly even though a assumed 2021 kia stoning model supports wireless CarPlay.It might just happen that we have to wait for a new firmware update

I just left Kia dealership in United States (Texas) after reporting same issue with CarPlay. Was told it is an Apple issue with latest update (IOS 14). Showed them this thread and also told them that my wife’s phone running IOS 13.7 did same thing although not as frequently (started acting up about 2 hours into trip). My next step is to contact Apple.

[Edited by Moderator]

Apple has looked into it and collected WiFi traces and has made the determination that either Hyundai/Kia/Genesis or Kia’s partner/OEM for the head unit has misimplemented Apple’s ACP spec. In other words, don’t expect help from Apple. They also point out that this problem is specific to products from the Hyundai group.

Other auto manufacturers have had early issues with audio cutouts but are not currently experiencing ubiquitous problems with ACP disconnects.

FWIW, Android Auto uses its own protocol and head unit software which is separate from the ACP code in the head unit so the fact that it works fine is not germane to the ACP disconnects issue.

I don't think this issue is related to any version of IOS or any make of car. People have been reporting issues with Apple CarPlay disconnecting for a long time, certainly since IOS 10. The problem with CarPlay disconnecting happens with all makes of cars, in my case an Audi but there are people reporting the exact same issues with Mercedes Benz, BMW, Mini, Chevy, KIA, Jaguar you name it.

When we use my wife's iPhone SE there is no problem, only happens with my XR. We are both running on IOS14, but the problem is not fixed by updating to the latest level.

The disconnects happen most often when navigating using Google Maps, doesn't seem to happen when using Apple Maps. It seems to disconnect most often when reaching or leaving populated areas. So maybe it's caused by joining or leaving a network?

To me it seems like its an issue with the settings on my phone, so even buying a new handset will not necessarily fix the problem. Unless I were to start from scratch rather than restoring all the settings and backups from the old phone. But who is willing to do that these days, I have loads of Apps and content and it would be difficult to start from zero.

I think there is something fundamentally wrong with CarPlay and it needs to be fixed, over to Apple.

jamespiggot wrote:

I don't think this issue is related to any version of IOS or any make of car. People have been reporting issues with Apple CarPlay disconnecting for a long time, certainly since IOS 10.

That's not true at all.

There have been scattered reports, but the last several rental cars I drove before COVID - mostly Fords but there was a Chrysler in there too - all worked well with Car Play. I also had a Nissan that had a few issues but they were minor.

I have a 2020 Subaru and a 2019 Subaru as well as the Kia GT line. No issues w the Subarus, ever.

Also, we utilized the lemon law here in NJ, and they’re initiating the buy back because of this issue. Apple has made it clear the issue is with the car manufacturer, not them.

I’m not going to keep waiting for someone to own the problem and fix it.

Any luck with getting resolution with this issue? Kia told me it’s an apple problem and I’m ready to bring this car back now! It’s hazardous to keep worrying about pressing a button to get my maps to show up while I’m driving

Kia telling me it is Apple too. Sad thing is I love the car but this CarPlay issue is a problem. I did read on either this forum or another one that Kia Australia rolled out an update that seems to fix issue. Hopefully true and coming to United States soon. My job requires me to find addresses all day long and need navigation.

Don’t know yet. Looks like there is a software fix by Kia out there which tells me it is not Apple. But then there are folks who encountered problems after updating to IOS14 (my wife is still on 13 and it is buggy, just not as much) so it may be Apple. No one admitting fault.

Then you and just about everyone here who has a Kia with wireless CarPlay need to get Kia to fix their issue. Apple has no control over the head units in cars. They do however, provide the API's to the car manufacturers. This often requires the car companies to roll out an update to their systems. Apple can't update Kia cars. Only Kia can update Kia cars.

Push Kia.