Level 1

23 points

How do I stop Health app turning my volume down

I suffer from hearing loss (not loud music related) and need to have my headphone volume set to high. I use bone conductor headphones to help but whilst running with traffic noise in background there is no way to hear the music without the volume set high. Since upgrading to ios14 my Health app is turning the volume down for me when it thinks I have been listening too long and may be damaging my ears. Whenever I turn it back up it notifies me again and repeats. How do I turn this off as it is a discriminatory setting that does not take account of disabilities?

iPhone 8, iOS 13

Posted on Nov 9, 2020 4:45 AM

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ChrisJ4203

Level 10

236,327 points

Posted on Feb 6, 2021 8:33 AM

If you have updated to iOS 14.4, if you go to Bluetooth and click on the little blue (i) at the end of the line to the device you are connected to, you should be able to set that to car or speaker and it will not send he information to health to show as being too loud. See the section in this page from the iPhone User Guide to set the classification of your Bluetooth device. Set up and listen to Bluetooth devices on iPhone - Apple Support or see this one, Headphone notifications on your iPhone, iPod touch, or Apple Watch - Apple Support

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30 replies

ChrisJ4203

Level 10

236,327 points

Jan 26, 2021 1:28 PM in response to Uberwolf

I am so close to jumping ship to Android.

Careful what you wish for. They are beginning to implement the same thing on their devices. And after making fun of Apple for removing the power adapters from the new phones, they have started doing the same thing there as well.

Feb 5, 2021 8:27 PM in response to Muddy7719

It is really annoying when I’m synced up to my blue tooth speaker while driving and it keeps turning the volume down! I should have a choice! I can’t hear over the car or heater running at the suggested volume. I’m ready to switch to an android if these little changes keep happening. I already can’t take apps off my phone I don’t want or use. Again no choices. I’m in a “region “ where I have no choice to turn off this ANNOYING feature sadly.

Andy1578

Level 1

4 points

Dec 20, 2020 6:14 AM in response to kiltiegirl50

It’s rubbish even if it’s connected to a Bluetooth speaker it still turns it down. If I want to ruin my hearing it’s up to me, not Apple

DTeig

Level 1

4 points

Dec 20, 2020 11:41 AM in response to Andy1578

Spot on, Andy.

K00la1dz

Level 1

8 points

Dec 24, 2020 1:44 AM in response to kiltiegirl50

i agree and if they dont change it i will swear off apple products after 15 years of iphones

Jan 11, 2021 3:16 AM in response to Hizzyisfresh

Hi thanks for that. My son found the same fix which I have now gladly used.

Hope all got sorted.

Uberwolf

Level 1

12 points

Jan 25, 2021 5:37 PM in response to Tpuzzle83

More BS control from Apple. If they cared so much they would allow Apple customers the Right to Repair, they do not. I am so close to jumping ship to Android. This is a step too far.

Arreis90

Level 1

4 points

Feb 5, 2021 9:20 PM in response to Muddy7719

I just adjusted the decibels so hopefully it won’t do it as often

ChrisJ4203

Level 10

236,327 points

Feb 8, 2021 7:46 PM in response to Muddy7719

You're welcome.

Feb 25, 2021 8:01 AM in response to ChrisJ4203

Brilliant - has been doing my head in for a while when listening listening via a speaker 😊

DianHOH

Level 1

8 points

Mar 9, 2021 11:16 AM in response to Muddy7719

I have the same problem.

CfromH

Level 1

4 points

Mar 22, 2021 1:57 AM in response to Raymooon

I do not have that option. Utterly frustrating.

ChrisJ4203

Level 10

236,327 points

Dec 9, 2020 6:50 PM in response to kiltiegirl50

This was an addition in iOS 14. Are you in Europe or a member country of the EU? Seems there are some regulations about volume and Apple seems to have added this across the board, even here in the US. It doesn't bother me, as I don't use my headphones often, and when I do, not that loud. At least not very often, maybe a song or two occasionally. I've not seen a clear explanation about this, but Apple would be the only one that could and they do not participate here.

You can provide feedback to Apple to let them know your thought about this by going here, Feedback - iPhone - Apple

SravanKrA

Level 10

431,988 points

Nov 9, 2020 5:19 AM in response to Muddy7719

May be it is hearing aid related issue and not anything to do with iPhone settings.

However, you may try --> How to connect hearing aids and use audio accessibility on ...

Dec 9, 2020 6:45 PM in response to kiltiegirl50

Sorry just re read your original post where you said it was the IOS 14 update - one question answered!

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How do I stop Health app turning my volume down