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Level 1

23 points

How do I stop Health app turning my volume down

I suffer from hearing loss (not loud music related) and need to have my headphone volume set to high. I use bone conductor headphones to help but whilst running with traffic noise in background there is no way to hear the music without the volume set high. Since upgrading to ios14 my Health app is turning the volume down for me when it thinks I have been listening too long and may be damaging my ears. Whenever I turn it back up it notifies me again and repeats. How do I turn this off as it is a discriminatory setting that does not take account of disabilities?

iPhone 8, iOS 13

Posted on Nov 9, 2020 4:45 AM

Best reply

kiltiegirl50

Level 1

4 points

Posted on Dec 5, 2020 1:44 PM

Hi, I have an 11 pro max and just got a set of Beats Studio 3.

So, I’m old enough to know better but I like loud.

I actually could not believe it when my phone started to turn down the volume and send me these notifications.

The fix you suggested doesn’t work - it was the first thing I did.

Please see attached screenshot - it’s right there that the notifications can’t be turned off.

This was in settings after turning off headphone safety.

I’m really hoping there is a fix for this as I wear my headphones whilst trail walking and my phone can’t be taken out constantly to adjust it back.

I’m pretty annoyed at Apple - what’s next?

Is our screen time going to be limited?

I’ve been ruining my hearing for 40 odd years thanks very much, this function should be an optional one, or part of parental controls, I even resent that I’m having to have this discussion!

Ive done everything I can think of and even once reset, within around 4 songs, the notifications start, it’s infuriating.

Anyone? I tried to delete the health app but won’t happen.

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30 replies

Arreis90

Level 1

4 points

Feb 5, 2021 9:20 PM in response to Muddy7719

I just adjusted the decibels so hopefully it won’t do it as often

Nov 9, 2020 5:19 AM in response to Muddy7719

May be it is hearing aid related issue and not anything to do with iPhone settings.

However, you may try --> How to connect hearing aids and use audio accessibility on ...

Nov 29, 2020 2:19 PM in response to Muddy7719

Go to Settings/Sounds & Haptics - Headphone Safety and turn off the switches.

Dec 9, 2020 6:45 PM in response to kiltiegirl50

Sorry just re read your original post where you said it was the IOS 14 update - one question answered!

Andy1578

Level 1

4 points

Dec 20, 2020 6:14 AM in response to kiltiegirl50

It’s rubbish even if it’s connected to a Bluetooth speaker it still turns it down. If I want to ruin my hearing it’s up to me, not Apple

DTeig

Level 1

4 points

Dec 20, 2020 11:41 AM in response to Andy1578

Spot on, Andy.

K00la1dz

Level 1

8 points

Dec 24, 2020 1:44 AM in response to kiltiegirl50

i agree and if they dont change it i will swear off apple products after 15 years of iphones

Jan 11, 2021 12:14 AM in response to Muddy7719

in privacy turn on the setting to allow loud sound reduction. Then in sounds and haptics, turn on reduce loud sounds and set the setting to 100.

Jan 11, 2021 12:15 AM in response to kiltiegirl50

in privacy turn on the setting to allow loud sound reduction. Then in sounds and haptics, turn on reduce loud sounds and set the setting to 100.

Uberwolf

Level 1

12 points

Jan 25, 2021 5:37 PM in response to Tpuzzle83

More BS control from Apple. If they cared so much they would allow Apple customers the Right to Repair, they do not. I am so close to jumping ship to Android. This is a step too far.