You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro Notifications with no sound or alert of any kind

I set up my new phone however I don't get any notifications to create a sound or haptics when I receive them. I've reset my settings after getting frustrated, restarted the phone, made sure to select sounds for each notification, set the notification preview to 'always', made sure it's not on mute and the volume is up yet I can't get my phone to tell me that anything has come in until I look at the home screen only to find i've received a bunch of notifications.

I get calls on the phone just fine but texts, discord, emails, etc. NO notification that anything has been received. I've spent hours pouring through the settings and nothing helps.

iPhone 12 Pro, iOS 14

Posted on Nov 13, 2020 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2020 12:08 AM

I’ve been having this same problem and it’s incredibly frustrating as it doesn’t notify me that I’ve gotten a message. I wouldn’t even know I got a text unless I go on the messaging app directly and check whoever I was texting to see their response. I’ve gone through all of the settings and made sure everything was set and turned on yet still nothing.... Apple please fix this!

328 replies

Dec 15, 2020 12:29 AM in response to Binkusama

I don't have an iWatch yet I'm not receiving notification sounds. All of the sounds are set for the different types of communication such as ringtone, text tone, new mail etc, but all it does is vibrate when they come in.


Is it really possible that one of the most expensive phones on the market is unable to reproduce sound when a message comes in? That's quite astonishingly bad!

Dec 16, 2020 12:36 PM in response to odette65

First you’re going to check your notifications If that ain’t working check in sounds and haptics if you’re still having problems scroll down to messages checking the messages section of settings by the way all of these are in settings then check your phone calls in settings by the way that FaceTime app that Apple got Get rid of it I think it’s what caused this I could be wrong thoughI could be wrong though check these thingszI could be wrong though check these things and if you’re still havingIf you’re still having problems get back a hold of me I might have some other ideas

Dec 27, 2020 10:21 AM in response to Binkusama

I have the same issue - intermittent sound alerts on my iPhone 12 for text messages. I’ve checked all my sound settings and they are fine. I don’t have an Apple Watch. I have an iPad that also receives my iMessages, and I *think* that the sound notifications don’t work on my phone when I’m actively using my iPad, and they work fine when I’m not. I have DND turned on for my iPad. My theory is that Apple detects you’re active on one device so it uses that device’s notification settings (in this case, do not disturb on my iPad). It’s really annoying and I hope they fix it!

iPhone 12 Pro Notifications with no sound or alert of any kind

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.