iPhone 12 Pro Notifications with no sound or alert of any kind

I just got the 12 pro max and I’m not getting most notifications either. I have been talking to a sr. Person at Apple and no resolution. I was having other problems which are now resolved. I have spent so many hours on the phone with them. It’s so frustrating! Need to contact her again tomorrow and I’m going to let her know I’m seeing comments about issues.

Have we gotten any closer to resolving this issue brand new iPhone 12 doesn’t let me know when I’m getting texts! I use this phone for work and sometimes missing texts and notifications is not an option?

When I spoke with Apple support on Twitter, they said it was a new feature. I said what are you going to do next, send me an email when I get a phone call?

ios14.4 will be out around the 15th. Let’s hope there is a fix in that update.

Turning off Bluetooth as the answer is not an answer at all. Many of us need Bluetooth on because of syncing with the car. Also, it’s sort of silly that anyone suggests the answer is flipping the silence button on and off on the left side. That’s an elementary phone use skill unless you’re my 91 year old Dad!

Still doesn't work for mine. Notifications are totally random ... some sounds play sometimes, some contacts play sometimes, sometimes they don't. No rhyme or reason or fix has been permanent. Apple ... do better.

This has apparently been a problem with iPhone 12 since last November! I’m disappointed that Apple hasn’t fixed this issue 3 months later. I’ve tried all the suggestions to no avail. Still no notification of texts arriving!

Same here with iPhone 12. No sound notifications with texts. Tried all solutions previously mentioned and the apple support person said, we’ll try a different phone OR the problem could be your iCloud backup so you have to erase and start with a blank phone...loosing EVERYTHING (contacts, photos, music, apps, the works). Wow what great support for an $800 phone that doesn’t do what a free one could accomplish. Thanks apple.

PROBLEM SOLVED!

My hubby got his iPhone 12 Pro on Saturday. He wanted to change the tone for my text messages. When I sent him a test text NO SOUND! (NOTE: neither of us own an Apple Watch.). I spent an hour checking/changing every sound setting I could think of. Finally, I opened the TEXT app, then swiped left on my name. Saw the problem immediately. The big blue MUTE box didn’t have the diagonal line through it, meaning MUTE was enabled for ALL MY TEXT MESSAGES. I hit the MUTE button, the diagonal line appeared. Sent him a test text. WE HAVE SOUND!

I have the Bluetooth off, so I get all the tones. But I did the swipe left on the text I just got, it shows the text on mute, even though I heard to tone. So I un muted it, for whatever good it might do.

Where are you swiping left? On the actual message on the messenger app? I don't see the option you're referring to. I don't believe this is a solution ... the thing should work with blue tooth on, synced macbook, synced phone, synced ipad ... this is too hard.

Ok ... I see what you're talking about now. However one recipient's ID appears at the top of the list of messages on my app - this is the recipient with the most failing notification ... the message doesn't appear in the string like all the other senders ... just the person's icon ... sigh. So no editing mute/unmute. Any way to edit this appearance setting??

Not sure if anybody else posted this situation.

Today I logged onto my Citibank account to set up face recognition for auto log on. In the middle of the transaction Citibank sends me a text message with the six digit code to enter to complete the process. My iPhone 12 text sound was heard on that text - so, Why did the sound work from Citibank but it doesn’t work from any of my contacts.

I just noticed something with my iPhone 12 and my Apple Watch. If my iPhone homepage is open or if an app is open and a text message comes in I got the alert tone. If I turn my phone off and a text comes in I don’t get the alert.

Not sure if you saw one of my earlier post. you will get an alert for a text coming in if your phone is ON if your home screen OPEN or if you have an app open. Phone off - no tone on incoming text

I've been watching this thread with amusement for the last several week, it goes absolutely no-where and it's obvious no-one reads complete threads. Two months ago I spent over two hours with two techs from Apple Support trying to diagnose this issue, I was bumped to an Advanced tech that confessed it is a known problem and the engineers were looking into it. it (posted that info two months ago) happens to 12 owners who own an apple watch and do not own an apple watch, with phones locked or unlocked and with Bluetooth on or off! I myself do not, on occasion, get a ring tone when called. To this day notifies are sporadic. Very disappointed that Apple has not resolved this issue.