iPhone 12 Pro Notifications with no sound or alert of any kind

I asked my son who owns a Samsung 20 and a Samsung watch if he gets audible notifications on both watch and phone. He says yes. Yet here we are, Apple owners of the newest Apple technology and we cannot audible notifications, or intermittent at best? Apple listen up. Fix this already.

John, thank you for your help contacting Apple. Did you notice my post earlier that I noticed if I have the message app open on my iPhone and I receive a text I’ll get an alert. And that’s the only time I heard a text alert.

Wow I wish I saw this thread before I just upgraded my phone from a 7 to a 12. The only problem I had with my 7 was recently not getting alerts for text messages when my phone was locked (I must have upgraded without knowing it). Anyway, the suggestion to turn off bluetooth did work for me (with my Apple watch still on). So that means if not using my airpods, which I frequently do, or not using bluetooth in my car which I frequently do, I can get alerts to text messages when my brand new Iphone 12 is locked. I also can't believe this was reported last November and no fix yet....Ugh....

p.s. My watch will vibrate if I get text messages but I don't always feel it....

I'm with you, don't have, never had a watch. Have spent several hour on calls with both Apple and ATT, an Apple Tech admitted they are aware of the problem and an ATT Tech said all there is in these forums for help is Angry People.

I just left the Apple support store and they fixed my problem.

On the iPhone go to the Apple Watch app. Check “custom” by BBC and check “notifications off.”

The explanation is, that the watch is receiving the text receipt first before the iPhone. By turning off notifications for text message on the Apple watch you’ll get the notification on your iPhone.

That BBC didn’t belong there. I was dictating that outside the Apple office and the speaker was on and it picked up the BBC.

These are the steps. On your iPhone open up the Apple Watch app. Then scroll down to messages. Then check customs and check notifications off. This turns off notifications for messages going to your Apple Watch. If this is left on the notifications go to your watch first and your phone will not make a sound. This causes the text to activate your phone and not your watch.

I didn’t test that. But this is what I did test. On my Apple Watch I have the text app at 6o’clock position , And as soon as I get a text the phone now gives my Horn Honk sound and I immediately see a number 1 appear in the little green text icon on my Apple Watch. I don’t recall if the watch made a ding. But it still activated when a text is sent.

Make the changes I described above and you’ll see that it works. I am happy happy happy

These are the steps.

On your iPhone, open up the Apple Watch app. Then scroll down to messages. Hit the right arrow, Then CHECK “customs” and CHECK “notifications off.”

This turns off notifications for messages going to your Apple Watch.

If this is left on the notifications go to your watch first and your phone will not make a sound. Turning notifications off on the Apple Watch s causes the text to activate your phone and not your watch. The watch still receives the text,

These are the steps.

On your iPhone, open up the Apple Watch app. Then scroll down to messages. Hit the right arrow, Then CHECK “customs” and CHECK “notifications off.”

This turns off notifications for messages going to your Apple Watch.

If this is left on the notifications go to your watch first and your phone will not make a sound. Turning notifications off on the Apple Watch s causes the text to activate your phone and not your watch. The watch still receives the text,

Your missing a solution from Apple unfortunately, its how they coded the software. They say if you are wearing your watch no need for notifications on ur phone. It’s redundant in the developers vision.

If u turn off Bluetooth on your phone and turn it back on you may get a short time where u receive alerts on your iPhone. Then eventually it goes back to the most annoying thing on the planet.

This only works for some people.

anyway good luck everyone.

I am running out if this thread

bye

I out my apple watch in the other room, I turned IM off, rebooted, turned IM back on and now I’m getting sound notifications when texts come I think Apple needs to come up with a fix for this in their next update.

I’m now getting text notifications to my iphone 12 pro by doing the following: 

If you have an apple watch: open up the Apple Watch app on your iphone and scroll down to messages. Click on the right arrow, then click “Custom” and “Notifications off”. This turns notifications off going to your Apple Watch.  If this is left on, notifications go to your watch first and your phone won’t make a sound.  

Still on your phone, go to settings and scroll down to “messages” and click on right arrow. Make sure that only your phone number is checked and not email addresses.  Click the right arrow and see what all has been selected and de-select everything but your phone number.

Still under settings, scroll down to phone and click on right arrow.  Turn off Calls on other devices.

Now go to your ipad. Go to settings and scoll down to messages.  Make sure that only your email address is selected at send & receive and not your phone number. Click the right arrow to see what all has been selected and de-select everything but one email address.

I’m not sure if it was any one thing or combination of all, but now I’m getting text alert sounds. Basically I set up text alerts to primarily go to my phone  and not other devices and it seemed to fix the problem.  I think Apple still needs to come up with a solution, but in the mean time, maybe this will work for you.

I’m now getting text notifications to my iphone 12 pro by doing the following: 

If you have an apple watch: open up the Apple Watch app on your iphone and scroll down to messages. Click on the right arrow, then click “Custom” and “Notifications off”. This turns notifications off going to your Apple Watch.  If this is left on, notifications go to your watch first and your phone won’t make a sound.  

Still on your phone, go to settings and scroll down to “messages” and click on right arrow. Make sure that only your phone number is checked and not email addresses.  Click the right arrow and see what all has been selected and de-select everything but your phone number.

Still under settings, scroll down to phone and click on right arrow.  Turn off Calls on other devices.

Now go to your ipad. Go to settings and scoll down to messages.  Make sure that only your email address is selected at send & receive and not your phone number. Click the right arrow to see what all has been selected and de-select everything but one email address.

I’m not sure if it was any one thing or combination of all, but now I’m getting text alert sounds. Basically I set up text alerts to primarily go to my phone  and not other devices and it seemed to fix the problem.  I think Apple still needs to come up with a solution, but in the mean time, maybe this will work for you.

I posted the following last week that fixed the problem for me.

Open the Apple watch app on your iPhone.

Scroll down to MESSAGES

Then:

✔️ Custom

and

✔️ Notifications off

—-

what this does, it stops notifications going to your Apple Watch and only to your iPhone. You will still receive text alerts on your Apple Watch but now you’ll hear the sound on your iPhone when a text message comes in.

So I understand that your notifications now go to your phone. However, do you get sound/vibration on your watch? That is the point for IW users. One reason you want sound on both watch and phone is so you are able to both devices to it's full capability.