Printer problem mac OS Big Sur

Printing went well on Catalina. Now printing stopped and showed message 'Filter failed'. Using printer Lexmark C543 and removed and entered the printer once. Same problem. Printer supply is visible in browser. Seems to be OS problem.

MacBook Pro 13″, macOS 10.12

Posted on Nov 14, 2020 3:32 AM

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Posted on Dec 27, 2020 8:04 AM

PROBLEM SOLVED!


Here is what I did. I downloaded the color driver package from Download Color driver package . The mono package is at Download Mono driver package . I deleted my old printer and reset the printing system first. Then I used the Find Any File utility to find all the files with Lexmark in it and trashed all of them and emptied the trash. Some require an admin password to delete. For good measure I rebooted then. At that point I ran the installer that I had downloaded. Then I added the printer. In my case bonjour printer showed up and I selected that and for driver I selected under Use: the Lexmark universal driver. Voila! It printed. All printer options are there.


I don't know who can mark this original question as solved but this is the solution and not selecting generic Postscript printer.


146 replies
Question marked as Top-ranking reply

Dec 27, 2020 8:04 AM in response to nategold

PROBLEM SOLVED!


Here is what I did. I downloaded the color driver package from Download Color driver package . The mono package is at Download Mono driver package . I deleted my old printer and reset the printing system first. Then I used the Find Any File utility to find all the files with Lexmark in it and trashed all of them and emptied the trash. Some require an admin password to delete. For good measure I rebooted then. At that point I ran the installer that I had downloaded. Then I added the printer. In my case bonjour printer showed up and I selected that and for driver I selected under Use: the Lexmark universal driver. Voila! It printed. All printer options are there.


I don't know who can mark this original question as solved but this is the solution and not selecting generic Postscript printer.


Nov 27, 2020 5:02 AM in response to Speleman

My Lexmark CS317dn stopped working after the Big Sur upgrade and the driver only reported the Filter-failure error some others mentioned in this thread.


After some debugging, I found the culprit in the Perl script /Library/Printers/Lexmark/filter/rerouteprintoptionG2, which used an apparently obsolete POSIX call to generate a temporary file name.


To make the printer work again, I replaced the following line:


use POSIX qw(tmpnam);


By the following:


use File::Temp qw(tmpnam);


Now printing works again without any errors.

Dec 29, 2020 1:27 PM in response to Speleman

I had a similar situation where I had to setup the printer again using AirPrint instead of IPP, but was unable to use double-sided printing feature. I was able to find a fix using the Universal Print Driver from the Lexmark site. I downloaded the Mono driver package from here: https://www.lexmark.com/en_us/support/universal-print-driver.html.


I setup the printer using IPP protocol instead of AirPrint. Then, I used Lexmark Universal Mono as the software and was able to solve both problems. Hope this helps.

Jan 4, 2021 9:56 PM in response to mputaala

Thanks,

My Lexmark X364dn stopped working after the Big Sur upgrade and the driver only reported the Filter-failure error some others mentioned in this thread.

I found that the Perl script /Library/Printers/Lexmark/filter/rerouteprintoptionG2 has already the mentioned change.

It seem s that it was updated on December 1 2020.

By looking to the /var /log/cups/error_log I found that in my case the following Perl script is used:

/Library/Printers/Lexmark/filter/psoptionreroute

And I found the same POSIX reference:

use POSIX qw(tmpnam);


which I replaced with:


se File::Temp qw(tmpnam);


Now the printing is working for me on Big Sur

Nov 16, 2020 9:52 AM in response to Speleman

I had the same problem with a Lexmark e360dn. It's a basic laser printer with no fancy features so I uninstalled the printer and installed it again using "Generic Postscript Printer" driver instead. It works but depending on your printer you may lose some functionality.


Lexmark has not updated the driver on this one since 2013 but it's unlikely to be replaced until it breaks.


I hope this helps someone else out.

Nov 23, 2020 8:13 PM in response to Speleman

Slightly different solution to printer problem mac OS Big Sur, where I suddenly couldn't print to my 1-year old HP M29 MFP monochrome laser. I suspected the Mac update because my phone and other non-upgraded devices could still print fine.


Deleting and re-adding the printer didn't work. I had to reset the printing system (control click the printer list) and then re-install my printer using Secure Air Print (which was an auto selected option, but didn't appear before I reset the system).


That did it. But boy, would it've been nice not to waste an hour dealing with it. :(

Nov 16, 2020 8:39 AM in response to Speleman

If this is anything like my HP printer problem, with a rebuild of my system for Big Sur, I found the drivers would not install from Apple Support and downloaded from the HP site either. It looked like the present OS build number was not entered into the driver installer knowledge base.


I eventually used "Pacifist" to install the files bypassing the OS system checks and now have a working printer again.


https://www.charlessoft.com

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Printer problem mac OS Big Sur

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