Qi charging iPhone 12

We just took delivery of a 2021 XC90 this week. Neither an 11 Pro or 12 Pro Max will charge on the Volvo pad. We receive the obstruction error (there is nothing in the vehicle except us and the phone). Both are running 14.2.1. No case and still no luck getting either to charge.

Has anyone successful had an iPhone charge on the Volvo pad?

I connected with volvo customer care - they indicated this is a known issue but do not intend to issue a fix:

Regrettably iPhone 12 models do not conform to the Qi standard for wireless charging because they implemented a magnet array on the back of the phone (Apple MagSafe). All non-apple wireless phone chargers detect the magnets as a foreign object and will not allow the charger to work or it may only work very intermittently. For customers with iPhone 12 and iPhone 12 Pro smartphones, regular charging via the USB or USB-C is still available.

There will be no fix for this. This change was made by Apple and they instruct people to use their MagSafe chargers.

I just buy a new XC40 recharge, also meet this issue with my iPhone12.

I also discover the shell and see the Qi-Charge under it, it is provided by LG.

iPhone12 does have issue with many common Qi w-charger.

i think volvo can't resolve this issue...

Thanks for this. Interestingly my wife's 11 Pro doesn't want to charge on the Volvo pad either. It obviously doesn't have the magsafe of an iphone 12. That led me to think it's the Volvo software. Both charge on a bunch of different Qi chargers we have no problem. Hopefully whatever the root cause it is a software fix. I also submitted the issue to Volvo via email. I figure the more people that complain the more likely it is to get fixed.

Same here. Brand new XC90 and the iPhone 12 pro max isn’t charging on it. (Wife’s XR does).

Volvo have done a full set of updates to the software but no joy. Haven’t tried the reboot trick yet but that’s only going to be a workaround.

Its annoying as I paid extra for the Qi pad. The dealer stated that Volvo are aware of the issue but no fix from them as yet

I have a new 2021 XC60 and an iPhone 12 also (and the same exact issue happens). I also bought a new 2021 S60 and the issue occurs there. I took out an old iPhone XS and it charges fine on the XC60 and S60. I'm really hoping a software update soon will fix the issue... maybe an iPhone engineer also buys a 2021 Volvo and escalates this issue to the top of the backlog! ;)

Today i received the same reply from Volvo, stating that iPhone 12 is not Qi-certified, and that Volvo is not going to launch any fix for this.

I also discovered that after updating to iOS 14.3, I managed to get the phone charging by leaving it on the top right side of the charging deck in my XC90.

Yet another person that has run into the issue. My iPhone 11 Pro Max has no issues with my XC60 wireless charger but my wife's 12 Pro Max (iOS 14.3) runs into the problems described above. Apple are you listening!!!!

I have exactly the same problem with QI charging in my XC40 2019 - So far it worked perfectly past 2 years with iPhone X, iPhone 11 and now with my new iPhone 12 I always have to reposition the Phone to be charged. Since it worked with all previous Phone Generations and other Android Phones from friends I assume it´s related to iPhone 12. I´m thinking of switching to an other Phone if this gets not solved.

I got the same problem with the same setup: iPhone 12 Pro with a 2021 XC60. Curious will there be a fix or workaround for this as wireless charging is so much simpler than regular charging via the cable.

I have a Volvo XC 90 and am experiencing the same problem of not being able to charge my iPhone 12 Pro. I’ve tried taking off the protective case and like others it seems to connect and then almost immediately it disconnects and the message about clearing the charging area appears.

Same here with a 2020 XC40 and an iPhone 12 Pro. I had no problem with the regular iPhone 11 I previously owned.

there are some spots on the charging mat where the phone seems to keep charging for a longer time though.

Sometimes removing the magsafe case helps, sometimes not...

Thank you very much mgsfca!

My wife and I have a Volvo XC60 2021 (early) with Qi and we both have iPhones.

My iPhone 8 charges perfect on the charge pad in the XC60 while my wife's brand new iPhone 12 mini does not charge in the XC60 (but both are charging perfect on our in-house Apple MagSafe charger).

I spoke to a senior engineer at Apple Denmark and he told me that Apple, Denmark were not aware of any problems... strange...

I guess I'll have to buy either a new car or buy my wife a(nother) new phone :-)

I picked up my 2021 XC60 in December and at that time I had an iPhone 11. Wireless charging worked flawlessly. A couple of days ago I bought an iPhone 12 and realised the same thing you have, that the wireless charging doesn't work with the new iPhone 12... :( I'm very disappointed about that! I saw the post about iPhone 12 not being QI compliant because of the magnets, but Volvo should be able to build some sort of compatibility mode that would allow the iPhone 12 to charge wirelessly. I hope Volvo and Apple can work together to resolve this issue!