How to install Canon printer with Big Sur

I have installed Big Sur. Now I cannot use or download our Canon printer driver......



Posted on Nov 18, 2020 1:49 PM

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Posted on Dec 21, 2020 11:11 AM

Hello again,


Yes, the Canon (PIXMA) MG5350 is mentioned in the article About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. This means that the printer is compatible with macOS (Big Sur).


Regarding the firmware, please have a look at https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5350.html?type=firmware . There is an AirPrint Firmware Updater (Mac) for MG5300 series Ver.1.2b (19 September 2017). Unless already installed, please note the updating details.


Also see the Manual for how to use AirPrint for Mac.

https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5350.html?type=manuals&language=


It may not be a bad idea to reset the printing system (steps in the following article) before you add the printer.

Reset the Mac printing system to solve a problem - Apple Support


Information about how to add the printer can be found here:

Add a printer on Mac - Apple Support


It should not be too difficult to make this work. Do you have an existing Wi-Fi network with a router? If so, make sure that the printer and the Mac computer are connected to the same network. Do not hesitate to post back in case of additional questions.


Good luck!

239 replies

Jan 23, 2021 4:29 AM in response to 2019srpr

Upgraded to Big Sur on my Mac Pro a while ago and I mainly use my printer for scanning documents. This worked fine with my previous Pixma (was already installed before and working fine under Catalina), but now I purchased a new Canon printer (TR4550) and although the printer is installed and uninstalled and reinstalled the Canon software, the Scan software is missing!


Anyone has any advice?


In the meantime I found a workaround, but an undesirable one: I installed Windows 10 Bootcamp on a Mac partition to bypass the problem, but eventually I would want to be able to scan to Big Sur again.

Aug 3, 2021 3:59 PM in response to 2019srpr

Maybe someone has thoughts. I have a slightly different scenario than what I can find on the chats or thru google.


I have a Canon MX922 - I can print fine from multiple devices (desktop, laptop, phones). I can scan via Canon MX920 Series print app on my main user (admin account) on my desktop (2015 iMac), wired and wireless. I cannot get the scan function to open for other users on the desktop. I get 2 error messages when attempting to open the scanner - "You do not have permission to open the application “Canon IJScanner5”." and "Filed to open a connection to the device (-21345)". On my 2020 MacBook Air I cannot even see the scan icon to click inside the application - regardless of who the user is.


I have gone to the Canon site, downloaded and installed all the latest versions of the application.


I'm not sure where to go from here.

Dec 7, 2021 7:55 AM in response to rkaufmann87

After I following your advice I can definitively say it doesn't help. No drivers for my canon printers appear.


I don't see any available drivers at Canon's website for Big Sur, so not sure what others are working with.


Also, Gutenprint which I have used for decades to support many printers appears to be stale and lists no support for Big Sur either?


Would have thought Apple would include these drivers with the OS? They did with High Sierra.


Maybe Apple got a payoff from Canon to force us all to buy new gear.? Just Kidding. I hope.


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How to install Canon printer with Big Sur

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