Samsung Portable SSD software doesn't work properly on MacBook Air M1

People use SSDs for various purposes and sometimes we gotta work with Windows PCs as well. that Samsung software offers password protection to your files. without installing that software the drive is 100% usable with any device. even an M1 MacBook. Does the Apple File vault disc encryption compatible with other PCs?

if you've enabled password protection on that drive please remove it and try again. I had the same issue so I removed the password using a PC. the SSD drive works fine for me without the PSSD software. Use just cant use the PW protection. hopefully, Samsung will fix this soon.

Hi, I seem to recall a couple off issues with my new T7 too. In order to setup the security for the device, I needed to use an Intel Mac. Now the drive is working fine on both.

However, the software still has issues on the M1. When running the software, the security Samsung software (which we'll use to update or change the finger prints or password for the drive), doesn't think there's a drive attached. The Intel machine doesn't have this issue.

I have a feeling Samsung will need to update the software. Shame really, since it's on the 'read only' portion of the drive before unlocking it with the finger print scanner. It'd be nice to be able to update the software on the drive too somehow.

The problem is that many people, like me, would want to use the encrypted drive, over a number of devices.

I have a Samsung T5 which worked perfectly on MacOS High Sierra, my Android Phone and my office PC (Windows).

The drive contains sensitive work documents, so I don't want an unprotected drive.

When I installed BigSur on my MBP (Retina 15 inch Mid 2015) apart from wiping out my earlier versions of Office and the Adobe CS 2016 suite (non subscription) neither the T5 (SW Ver 1.6.7.5.0) or a T7 (SW ver 1.7.2.4) which I bought (in the hope it might have drivers that work) will operate under BigSur. This is very frustrating that Apple updates cause so much trouble.

I don't know why people are talking about the Samsung software for Samsung External drives. I put one in my 2015 Mac Book Pro and boosted the speed tremendously. I used several Samsung external drives 850 5oo gig with that computer and my 2017 MacBook Air. It isn't recognized by Big Sur on my MacBook Air Silicone M1. ?????

Going slightly OT when talking about the trouble that updates cause but I'll chime in with how I feel.

I'm on the fence as to whether or not to put the blame on Apple.

Yes, their larger updates tend to cause a bit of a stir, but software developers will also have access to Alpha, Beta and maybe even earlier versions of these updates.

Some companies have their software updates ready on day 1 (usually the smaller companies), whereas some companies (usually the larger money grabbing companies) end up being late to the party, leaving us end users playing the waiting game.

I feel like I'm leaning on the software developers that should foot the blame most of the time. They know when updates are coming, we all do, and they should put some good resource into getting their software updated ready for day one like those smaller companies that do plan ahead.

The drive you're referring to doesn't require software. The T5 and T7 drives have security built into them (passwords and finger print sensors). That's the software people are having trouble with.

The drives are fine and can be used, but not the software.

So my findings with my T5 is that it does indeed work but ONLY with the original small black cable. I have 3 other USB-C to USB-C cables that do not work...I see a red and blue flashing lights. For what it is worth, this is on a Mini M1. I even tried disconnecting all other USB-C devices thinking it may be a power issue but to no avail. Would like to find an answer to use other cables.

I have m1 too.

My new T5 SSD is working well from the beginning (exFAT file system). However i want to set a password and the only way to do this on the ssd is samsung portable ssd software which can set/remove pasword from ssd. (I need to use it on PC and Mac both)

Someone may say that i can encrypt it with disk utility but there are not such options on BigSur no matter what file system on flash disk/ssd (already tried to do this).

Also I tried to reinstall this samsung application using Cleanup.ALL.scpt - zero result. Switching off all security in Big sur before/after installation does the same result.

Calling to Apple support is useless (they do not know whats wrong with their own OS), as well as samsung support (donot know whats wrong with their own software). (already tried too, ha-ha)

Both do not know whats wrong.

I suppose we should wait untill samsung updates the software for new OS.

ps On Windows 10 everything works without problems.

Hi, Samsung has released an updated version of their T7 SSD software called “Portable SSD Software 1.0 for Mac (The macOS Big Sur user's only)”

This might resolve your issue.

url - https://www.samsung.com/semiconductor/minisite/ssd/download/portable/

visit the URL and look for the one I mentioned above.

There is a new software available from Samsung (version 1.7.3) which resolves the issues around our T7 and T7 touch not being recognized. Download the latest software from Samsung site or here http://ssd.samsungsemi.com/ecomobile/ssd/update3.do?fname=/SamsungPortableSSD_Setup_Mac_1.7.3.zip

note I installed this latest version and it worked with no issues. I can setup my fingerprint and more.

Thank you. Second confirmed here. 1.7.3 installed and is recognising my T7 Touch without issue here.

Sure enough, running the app on my Intel machine (Catalina) gave no update notification, but on the M1 (Big Sur), the app told me of the update.

I'm guessing Samsung will merge the branches in time.

I was nervous about this link - when I click on it, I get asked:

Do you want to allow downloads on “s3.ap-northeast-2.amazonaws.com”?

I was not sure if that is a genuine Samsung address or who is behind it.

Is my caution unfounded ?

Thank you

Here is the site to download the file from Samsung

https://www.samsung.com/semiconductor/minisite/ssd/product/portable/t7-touch/

expand the download files area under T7 and T7 Touch and install the one that’s says for BigSur (version 1.7.3)

That was what prompted me to ask to be honest, it's all good though.

You could also just copy paste the visible text in the link above.

Or just hit the Samgung page, where you'll see the link for. 1.7.3

https://www.samsung.com/semiconductor/minisite/ssd/product/portable/t7-touch/

It's all good my friend :)