Big Sur printer queue does not load

This may be because the application installed to operate the queue has not been flagged as "Open using Rosetta" so on the M1 CPU this Intel app fails as macOS seems not to automatically recognise it. I had this with the (very old) drivers for my (very, very old) HP LaserJet P1102w. Every other printer feature worked but I just couldn't look at the queue.

Fix that worked for me:

• Open Finder and click on the "Go" menu.
• Hold down the Option key and "Library" should appear.
• Navigate to Library/Printers and you should see your printer's application.
• Right click on it and select "Get Info".
• You should see "Open using Rosetta" and if it's not ticked tick it.

I ran into this also. What I found was that using the "Open In Rosetta" setting allowed it to work, I didn't like that. I removed my printers, and re-added them (now on 11.2.3) and then cleared the "Open In Rosetta" setting and they work. Confirmed in Activity Monitor that they are Apple native apps.

Thanks for the workaround!

I tried this, and it didn't work, even after restarting. What did work for me was deleting the printer's application that I had previously set to open using Rosetta. The application immediately and automatically reinstalled, with the rosetta box remaining ticked, and the printer application appeared in the dock.

I had the same problem. I solved it with Apple support. I reset the printing system by going on Printers & Scanners, pressing ctrl key and clicking on one of the printers on the left column, and then clicking on "reset printing system". Then I reinstalled the printer.

I had the same problem but it did not start until OS 11.4. Opening with Rosetta did not change the situation, but resetting the printing system did.

Print Q not opening - Epson printer - MacBook Pro M1

Also SCAN function not responding

I tried the Rosetta thing - NO CHANGE

WHAT WORKED FOR ME - Add the printer again in Settings.

Try deleting and reinstalling your printer.

Have you tried adding the printer again from settings? This worked for me

This is what worked for me - "reset printing system" - with my very old HP printer. Thank you!!

I used the method above about Rosetta clicked on, then uninstalled then installed my printer. It worked. I also have a Canon printer.

Thank you anataboga. The printer in question was a Canon TS6020, attached using Secure AirPrint.

After encountering the "You do not have permission to open the application" message, Google searches sent me down a long path of:

- verifying read/write permissions

- adding "Administrators" group with read/write permissions

- reseting the Printing System

- re-adding the printer

- rebooting

- updating disk permissions

- shutting down and booting into options, and running Disk First Aid; and finally

- shutting down and booting into options, and re-installing Big Sur

All to no avail.

Then I found your posting, checked the checkbox "Open using Rosetta" and the problem was immediately resolved for me. Thank you again for sharing your knowledge.

To get to Rosetta, you have to go into the library and find the printer driver. Then while you click on it, hold down control. There is a box to click but I've done it and it didn't work. I'm going to try updating the firmware in my printer next. But yes - it seems to be a Big Sur/M1 issue so I'm not sure that will help.

I exactly have the same problem, i can install my Epson Workforce with no problem and print (Airprint Secure) ! But the Printer Queue is not working ! It do not open when printing ... PPD permissions seems correct to me ...