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Loud crackling noise then iPhone 12 shut off

I was scrolling through tiktok at a low volume when my phone randomly made a loud cracking sound and then shut off. It almost sounded like an electrical short. Phone rebooted on its own and seems fine. Very strange for a brand new Apple iPhone 12....

iPhone 12, iOS 14

Posted on Nov 28, 2020 9:25 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2022 8:52 PM

It happened to me just five minutes ago, I was playing a game in the screen made a new electric shock sound and I got purple for a second. Then the phone restarted itself it’s iPhone 12 pro max not even a year old. Really ****** off right now and scared to use it

217 replies

Aug 7, 2021 7:45 PM in response to M_Stoff

I had paused mini motorways in arcade and then my phone had pink dots that where streaking across it in a random pattern but all of them where traveling from top right to bottom left in landscape mode. But they where different sizes! Then it made the crackling noise and the entire screen turned pink. Then it rebooted and seems fine! Does anyone have any idea yet! Is it an app or software on the phone or hardware?!?

Aug 19, 2021 1:54 PM in response to M_Stoff

This just happened to me literally 5 mins ago. I was watching a video on Facebook and suddenly this crack noise twice and the screen went black and the phone shut down. What the actual..? I was scared and thought I lost my phone forever… but I tried to switch it on and it worked.

i m actually worried now. Apple needs to give us some informations about this. This is not normal at all… for the price we have to pay for a brand new apple phone.

Sep 16, 2021 10:47 AM in response to M_Stoff

Just happened to me. I was reading an article on Facebook, no music or video playing or anything, when suddenly *CRACKLE* and it turned off… I was able to turn it back on, and the battery is at 42%, which is where I think it was before it turned off, but one of the earlier comments also mentioned 42% battery power so I’m wondering if it’s a specific problem that happens around that percentage…in any case, I don’t see any signs of lingering problems, but I still have no idea why it happened in the first place.

Oct 5, 2021 5:39 PM in response to M_Stoff

Exact same thing has just happened to my brand new week old 12Pro Max.


Turning on alarm, phone plugged in. Loud crackle and pop sounding like a power shortage, blue and lilac flashes of light. Phone turns off and restarts.


Not overheated. Absolutely terrifying. Will be taking this to a store tomorrow seeing that you’ve all had no response on this for over a year!

Nov 25, 2021 4:29 AM in response to M_Stoff

I just experienced this issue and tried to google to see what was wrong.


I put the phone down and in the process heard this crackling/electric short sound then the phone restarted. It seems fine now but the sound was very uncomfortable.


Is this a known issue? Does Apple know about it?

I'm using iPhone 12; iOS 15.1.1

Nov 29, 2021 8:02 PM in response to M_Stoff

Exact same thing happened tonight. It made a noise as though something had shorted, the screen froze with a series of large pink and green pixels and the last image on the screen was shifted about half an inch off center (to the right). Then it shut off. It booted up fine, and the device didn't feel like it had overheated. No smell of burnt plastic or metal, no ozone scent. Never seen anything like it.

Dec 5, 2021 11:49 PM in response to M_Stoff

Same as all of you. Was in bed with phone on charger. Picked it up on what looked like a full charge, started to play a game, and a loud crackling/sparking noise along with instant black screen with a few sparks of light Arron’s the edge of the phone then rebooted instantly and now phone seems fine. Scared the crap out of me. Thought maybe a surge through the wire fried the phone. But no heat and phone works like nothing happened now. Afraid to plug it back in or sleep near it now. Any ideas?

Loud crackling noise then iPhone 12 shut off

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