Keyboard Issue on IPhone 12 Pro Max

YES same! It’s driving me nuts... I’m not hitting the 123 button, but the keyboard randomly shifts to numbers on its own (so my “t” often is a 5). It’ll happen over and over and over again, then will be ok for a while and so on. APPLE PLEASE FIX!

Similar issue with new iPhone 12. Keypad seems to be off. It’s like I suddenly can’t type properly with my thumbs anymore. Glad to know it’s not me, but wonder if there would be any point trying to return it or get them to fix it.

Agreed! This isn't very pleasant. Here are some solutions to fix this issue.

1. Restart your iPhone.
2. Update to the latest version of iOS: For this, open iPhone Settings > General > Software Update > Download and Install or Install Now.
3. Reset All Settings: To do this, open iPhone Settings > General > Reset > Reset All Settings.
4. Use a third-party keyboard app for the time being: Until Apple acknowledges and fixes it, consider using a keyboard app like Microsoft SwiftKey. It is excellent, and you may like to use it even when the problem with the inbuilt keyboard is fixed. However, the cursor feature (accessed by pressing the space bar) of SwiftKey is not as good as inbuilt iOS keyboards.

Hope it helps.

Turn off your slide to type.

What helped slightly is turn off slide to type.

I was able to get it to fix itself by resetting my keyboard in the Settings. I was having the issue where it was changing my letters to numbers/symbols when I was texting. Seems to be working fine now (fingers crossed!)

this is kind of a silly fix, but i started wondering if maybe my hand was somehow hitting the keyboard “123” button by accident in the way i was typing, i was having this issue ALL THE TIME. i ended up buying a battery case and now its lifted JUST enough and the problem no longer happens... so for me it was solved and i guess ling story short i was hitting with my hand accidentally.

Thank you for sharing Minstrel! I really hate to admit it (especially after restarting the phone multiple times, erasing the keyboard dictionary, 2 calls to Apple Care, and 2 attempts at restoring the entire software) but I have realized it's also my hand that is touching the 123 button and activating the numerical keyboard while I type! I still feel this is a bit of a design flaw as anyone with smaller hands is going to struggle this way, but it's good to know this is a solve! I now am training myself to pull my left hand away from the screen while I type...it's a work in progress. Another tip I found to be helpful is turning on the "one-handed keyboard" option under general > keyboard. This moves the keyboard to the right side of the screen which in turn moves the 123 button so it's easier to avoid. Good luck all!

I just got the iPhone 12 max pro and I am getting so frustrated texting. I have fat fingers, so I know it’s not only a small finger problem. I’ve changed to 1 handed text and I’ve restarted the keyboard. Im being cautious not to hit the 123 button, and it always turns on. I’m also noticing the backspace button is lighting up and deleting my letter when I am not even touching anything on the board. So, very annoying considering the price of this thing. I really hope this gets fixed. Soon!

I just finished an only chat with Apple. Seems that the issue lies in the predictive option (Settings - General - Keyboard). They asked me to keep it off and I have not experienced any issues. They did run a Diagnostics test and would let me know if there was any additional actions. Seems to be a bug in the latest update but since turning it off I've had no issues. Hope this helps in the meantime.

Typing has become a chore. Constantly having to go back and correct words that are not even words. Missing letter in common words like goi g. What is that it’s driving me up the wall. Something was done to create these issues. Is there a solution or are we stuck with this.

Mine will not type the word LOVE in lower case. It will not accept that word in dictation either. I find it ironic that someone so bereft of love and the understanding of the concept has the most sophisticated phone in the world which also does not understand or accept that word.