Keyboard Issue on IPhone 12 Pro Max

Have a brand new iPhone 12 max pro and I’ve been using it for roughly two days now. I’ve noticed that when texting or even typing on the internet... even typing this out now.... I have an issue with the keyboard.


I will be typing out words and out of the blue it’ll change from alphabetic mode on the keyboard to the numeric pad. I’m not hitting the 123 button to switch to it. This is very annoying. Words will then be mixed with numbers.


Has anyone else had this issue? Is there a fix? Or did I just get a faulty phone?


For example, I’m typing this out !92 unt8@ some numbers appear. T!8: is very annoying and this 53,5inf how I usually 54,5. I am not hitting the numeric pad with my t$8’v.


Ugh! Tell me there’s hope!

iPhone

Posted on Dec 2, 2020 4:47 PM

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Posted on Mar 24, 2021 12:17 PM

I didn’t bother reading the entire forum because hey, who has that much time and energy. I just wanted to say for people still having this issue the reason it’s happening it because if the space between your thumb and index finger I.e. edge of the palm will register touching the “123” bubble during some points in your typing. That’s the reason when you’re typing something like “how are you?” You end up getting, “how are y97...” instead. When you use your left thumb to reach further out towards the right side of the keyboard, you’ll notice that space I mentioned between the thumb and index finger will hit register the “123” bubble. I find that adjusting your grip, using one handed keyboard, using fingerless gloves (cotton), and or using voice to text to type are helpful ways to avoid this annoying persistent issue. A lot of people upgrading to the new models of iPhone from the older models like the 6, 7, 8, will find that the new screen of the 12 is a big change. You’re used to resting your hand on the edge of the phone while you type and most people for some reason cross type where they use their left thumb to type out letters on the right side of the keyboard. But, it isn’t a software issue or hardware issue. Once you find the problem, the solution is easier to come up with. Hope I was of some help:

57 replies

Dec 28, 2020 4:18 PM in response to leann93

I just finished an only chat with Apple. Seems that the issue lies in the predictive option (Settings - General - Keyboard). They asked me to keep it off and I have not experienced any issues. They did run a Diagnostics test and would let me know if there was any additional actions. Seems to be a bug in the latest update but since turning it off I've had no issues. Hope this helps in the meantime.

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Keyboard Issue on IPhone 12 Pro Max

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