You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keyboard Issue on IPhone 12 Pro Max

Have a brand new iPhone 12 max pro and I’ve been using it for roughly two days now. I’ve noticed that when texting or even typing on the internet... even typing this out now.... I have an issue with the keyboard.


I will be typing out words and out of the blue it’ll change from alphabetic mode on the keyboard to the numeric pad. I’m not hitting the 123 button to switch to it. This is very annoying. Words will then be mixed with numbers.


Has anyone else had this issue? Is there a fix? Or did I just get a faulty phone?


For example, I’m typing this out !92 unt8@ some numbers appear. T!8: is very annoying and this 53,5inf how I usually 54,5. I am not hitting the numeric pad with my t$8’v.


Ugh! Tell me there’s hope!

iPhone

Posted on Dec 2, 2020 4:47 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2020 10:19 AM

I'm happy to know Im not the only one with the issue. I think I'm going to call support and see what they can do...


I am currently using a third party keyboard. No issues. So it's the default keyboard of the iPhone that's messed up.

57 replies

Keyboard Issue on IPhone 12 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.