My new iPhone 12 Pro Max toggles the silent mode switch randomly to the on position. I don’t know why it’s doing that. I’ve turned off the “do not disturb” and “schedule” functions but the silent mode still toggles randomly to the on position. Could it be a software issue?
iPhone 12 Pro Max, iOS 14
My switch was being toggled by the Apple silicone case. If you have an Apple case, you can easily duplicate this by gently pushing the top left corner of the case (the one nearest the silent mode switch) toward the back of the phone. Without much effort, it will trip the switch. So, in my case, when my phone was in my pocket, it would often flip the silent mode switch. Since I returned the Apple case and replaced it with an Otterbox Symmetry MagSafe case, it no longer accidentally flips the switch. However, the my MagSafe wallet does not stay on as well as it did on the Apple case. I do not know if it's due to the strength of the magnets or the fact that the silicone case was "grippier" or something else. I saw where another poster replaced his Apple case with a Nomad case and the problem went away. Good Luck!
Because it's only caused by the Apple case. Many people aren't having this issue. Programming a kill switch wouldn't matter to most so it probably wouldn't happen.
I have an iPhone 13 and a very expensive Apple silicone case and it also switches to silent every day or so. It’s clearly a design fault and Apple needs to address it
Go back to my previously posted solution of widening the hole which works perfectly - and complain to Apple about their bad design. You don’t need a different case
I also have the same issue and my phone is in an Apple silicone case. Normally the switch is on, but almost every day I find it has toggled to off of its own volition. I cannot understand this because the switch operation is firm and it would appear impossible for it to be moved without physical intervention. Maybe we have Poltergeists?
Seems like i have similar but different issue with my iphone 12.
switch is set on, at least once a day phone vibrates and goes to silent!
switch is still in the on position.
never had this issue from any other IPhone before!
More than weary of CONTINUALLY having to miss Tex’s and call due to this issue. (iPhone switch manually turning the ringer off.). I spent $50 bucks on a genuine iPhone case (I think 50).
im a plumber and this is my business. This is important to me
That makes sense. I just tried it and the toggle moved. Never had that happen on my iphone 7 plus. But I too had a larger Otter box case. Couldnt use it cause of the magnet. Convenient, yes when driving, maybe, but I'm very grateful they left the plug til they get all the accessories working.... I'll be going back to Otterbox and plug in.... Shame... Bad Design flaw...
iOS 14: How to enable and use back tap feature
Hope this helps!
I would have thought this was a safety issue especially when needing to stay in contact with elderly/ sick or vulnerable family and friends. We don’t carry around these very expensive pieces of technology just to stream music or play games etc. If Apple can’t fix this remotely then the phones should be recalled as they are not fit for purpose.
I have the iPhone 12 mini and have the same problem. I do not have a flexible case and it is happening in spite of a rigid case. Mine is a military grade case with a cover over the mute toggle switch. But I continue to find it constantly being turned to mute.
I have not read anything from Apple in some suggestions for this flawed toggle switch, even though this is an Apple sounding board.
Any ideas, Apple?
I have the same issue with my IPhone 11 Pro. Every time I check, the mute button it has switched itself on. I’m not even sure this is happening when going in and out of pockets - just seem random. I am now missing emergency pager messages so this is a big issue for me. Anyone got a fix?
Same problem only 4 times so far but weird. I have do not disturb settings on but if software can not move the switch it must move by rubbing something . I have an apple case and tried to move the switch inadvertently but I couldn’t. It takes a fingernail to move the switch with some difficulty. I have a difficulty believing it gets turned on or off accidentally. Does Apple say that there is no way that this switch can move unless done physically.
I just got an IPhone 11 and the same thing happened to me , I don’t even have a case on it cause I just bought it refurbished. But I am sure that I am not actively changing it! It happened now 4 times to me as well - has it happened to you again? Did you find a solution? Thanks
On the phone I asked them about this. They said that since I purchased it on Amazon (from apple) that the Apple store wouldn't allow that. I may still try, but I'm thinking they are right. We only have one Apple store in Maine. Fortunately it's only about 40 miles away from me in a state that's 400 miles long. And, it's about a month beyond Amazon's return policy time.
This is such a bizarre issue—a mechanical switch that seems to move by itself. Maybe it does have something to do w/the silicone case (and shoving it into my pocket), as some have posited, but honestly I don’t see how—I cannot replicate that intentionally, and I’ve tried. And oddly enough, the switch never moves from silent to on, just on to silent, VERY thankfully.
Overall, I’m not that upset about the muting, and have not yet missed calls. Almost more a feature than a bug. It just seems so implausible that this mechanical switch is constantly switching itself to silent. Haunted indeed.
Silent switch randomly turns on - iPhone 12 Pro Max
