Silent switch randomly turns on - iPhone 12 Pro Max

This thread has been about the switch physically turning off. I'd been following it and others for a long time. It seems that the apple case turns the physical switch off on the iphone 12 series. You're right, I didn't know that you offered a solution for another issue.

When someone posts an issue I generally try to respond to it. And it isn’t the first post in this thread that asked about other reasons than the switch. Ideally, no one will ever post an offtopic response in a thread, but this is not an ideal world. If the threadjacking is totally unrelated I will suggest posting a new question, but this is not totally unrelated.

I did the same thing awhile back. I was worried it would interfere with the case integrity. I was surprised at how hard it was to cut it and it does not effect the case at all. And it solved the problem. To bad I had to alter a $50 case like that though.

I have the same issue. I think it's probably due to my flexible silicon protective case. I manually moved the case around the "silent switch" and it did turn the silent switch on. Perhaps a hard case would solve the problem. So, other than trying out new cases the solution would be to check the "silent switch" periodically.

Had same problem. First they go thru and change some settings. Tried it ….no difference. Took it in and they examined settings and visually inspected the silent switch, ran software diagnostic. Found nothing…not sure if they changed settings. No change. Reloaded phone. No change. Gave me a new case and frame (new switch). No change. Had to pound on them-gave me a new phone but implied I’m a head case. If new phone does it….manager said ITS MY PROBLEM.

They have no idea.

what is the reason? I assume the silicone case distorts when putting the phone in my pocket and flips the switch. I now cover the switch with my thumb when putting it into my pocket and that seems to work. But I shouldn’t have to do that!

I had the same issue with my iPhone 12 and Apple silicone case. I slightly enlarged the hole around the silent button (carefully, with a sharp knife), and it completely solved the problem. My phone used to switch to silent mode several times a day, and now it never does it unless I operate the switch.

Brilliant! Thanks for this idea. I'd suspected it was a design fault of a very expensive silicone case. Apple badly needs to correct this. I did what you did a different and maybe safer way. I used a Dremel tool with a small conical diamond bit and ground it out. Like you, it doesn't shut off now

I’m having the same problem. Tried the hard reset didn’t work. Im upset because I missed an tornado warning alert (while sleeping) in my area - the silent mode had toggled on by its self. Luckily the tornado skipped my block. Apple needs to find a solid solution to this problem.

My iPhone 12 with an Apple silicone case toggled into silent mode every day. I suspected that the case was pushing against the switch and moving it. My suspicions were confirmed when I found that I could press on the case in such a way as to get it to trip the switch. I carefully and painstakingly enlarged the hole in the side of the case that surrounds the switch, and it solved the problem completely. Since then I have not had one occurrence of the phone putting itself into silent mode.

See the long discussion on this point. If you’ve got an Apple silicone case, the opening for the silent switch is not big enough and it operates the switch when you put it in your pocket. I opened mine out with a conical diamond bit and it’s been fine ever since.

you could get a different case and complain to Apple

I am having the same problem with an iPhone 12 mini. On a daily basis the switch turns off and I missed calls. I am unable to reproduce the problem moving my finger over the switch in the case and I’ve never had this problem with a previous iPhone. The Genius Bar at the iPhone store claims it is a mechanical switch only

It's the silicon case slightly popping off and turning on silent. Happened to me as well

Does Apple have a solution for this minor but very annoying issue?

iphone 12 max at random turns sound off so i can’t hear ring on messages or phone calls