Iphone 12 display causing headache and eye strain

Hello All,

I bought an iphone 12 a month back and I always get headache and eye strain after using it for just say half an hour.. my eye lens has changed just after 1 month of use and I got myself a new spectacles but the problem still exists..

Is something really wrong with 12 display.. ?? And apple is hiding it??


I tried to reach apple support but they havent called me back twice (both scheduled call).. what the ****??


Sad and extremely disappointed by iphone 12 and apples response so far...


Josby

Germany

Posted on Dec 15, 2020 5:25 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2020 9:19 PM

Yes, within two minutes of using the iPhone Pro Max my eyes/head hurt. I’ve never had this issue before. I’ve bought and now returned 3 iPhone 12 Pros. I now have an iPhone 11 in my pocket. :|


FWIW, there’s some indication Apple is aware of screen issues with some 12 Pros (e.g. MacRumors wrote a piece recently about an Apple Support memo acknowledging “tints” + “flickering”.)


My best guess: Apple developed the 12 Pro models planning on a 120Hz refresh rate—and they trashed that plan because of poorer than expected battery life (and they market didn’t require the refresh rate.) They likely went further down this battery optimization path (using PWM) than they ever have in any prior model—all the way to using PWM at every brightness level.


Test the theory in that last sentence for yourself:

Slo-mo film an iPhone 12 model next to any other (recent) model iPhone. Ensure both phones are at 100% brightness, have the same (white) web/app page pulled up, and press record for 10-20 seconds. Now tell me which one is is flickering slower. My money is on that fancy new iPhone.


I also think Apple knew more folks would have eye/headache issues with these phones than previous models but they were okay with it. And I don’t blame them. I doubt even 5% of their market has issues with PWM, but that’s not the reason I don’t blame them.


The main reason I’ve decided I don’t care either? I understand they need to make trade offs. They had enough amazing tech in these new models that they didn’t end up needing the 120Hz anyways from a marketing/sales perspective. In some ways, even if the percentage of affected users is higher, that only creates more demand for the iPhone 13–which will sport display technology eliminating all these concerns: LPTO and 120Hz+ refresh rate.


PS. Before one of you level 9ers or 10ers chimes in with, “You have a medical issue, bro. Go talk to your doctor”, I’d like to ask that you spare us sensitive snowflakes from your wisdom this time. I’m an ophthalmologist. ;)

102 replies

Jul 19, 2021 1:11 AM in response to josby176

Hello everyone,


as a person who suffers from the occasional migrane (once or twice a year), I have been having severe migranes for the past month and was hospitalised last week. I was wracking my brain trying to figure out what was triggering them. Only after being discharged and feeling the symptoms only when using my new iPhone 12, did I make the connection.


I bought an iPhone 12 around a month ago. The same time as the migranes started getting worse and more frequent.


I have an iPhone 7plus and an iPad Pro which I have been using regularly these past few days without problem. I start feeling sick again, the moment I look at my iPhone 12.



Aug 18, 2021 10:14 PM in response to iphonjeff

This has affected me deeply as well. I couldn't avoid the issue because screens are a big part of my life. That said, it's great there is a community, though scattered, of people that have very similar issues. Please do submit your feedback to apple though. It may find its' way to those that can address it if enough of us give our legitimate complaints.


I don't know for sure, but I don't believe I am affected by PWM, or not that much. That's why I'm looking into dithering.

Sep 27, 2021 1:58 AM in response to mpsulli

Had iPhones from i4 to i12pro never any issue , since I got I 12 pro terrible headaches -eye doctor , glasses 1800 bucks , still terrible headaches and can feel the strain as soon as I begin reading anything on I 12 pro - never an issue on any other iPhone - what’s up apple ? Can u trade this phone out for something less painful?

sincerely

Feb 1, 2021 5:08 AM in response to josby176

I have been using iPhone 12 pro for a month and half now and have noticed this. Weird headaches that goes from my eye socket to the skull! I have never had such problems before which made google iphone 12 headache and I saw this! I still have my iPhoneX and when I use that the problem goes away. Really weird and annoying! I hope apple can come up with a firmware update that corrects this.

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Iphone 12 display causing headache and eye strain

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