Google Chrome location services won't stay enabled!

I am trying to enable location services on Google Chrome. Of course, I have already allowed location services within Chrome. When using google maps, I get a pop up that says "Location is turned off in Mac System Preferences". I then click and it takes me to Security & Privacy > Location Services. Enable location services is checked off, and Google Chrome is checked off (temporarily). I click the lock to prevent further changes. I return back to maps, refresh the page and get the same error. I click the pop up to take me to location services and GOOGLE CHROME IS DISABLED/ UNCHECKED. The settings seem to be changing on their own and reverting back to unchecked. It's a frustrating issue! I've cleared the cache and tried reinstallation with no avail.

MacBook Pro 13″, macOS 10.12

Posted on Dec 17, 2020 8:52 AM

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Posted on Feb 28, 2021 2:39 AM

^^^ This should be marked as the correct answer for this issue cos it provides good info and a workaround.


The Chrome bug report explains that the issue happens if you access OS Location permissions while a Chrome update is pending (see comment #10).


Until the bug is fixed, the workaround is to update Chrome, then set the location permissions. They should stick until at least when the next Chrome update is released. It does seem to be working for me.

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71 replies

Jan 21, 2021 11:06 AM in response to Kelvs11

I am also experiencing this with Google Chrome and Catalina and Big Sur, on MacBook Pro 2015 and M1 minis, with both non-admin and admin users. It seems to occur after every Chrome update. I noticed it happening within the past 6 months or so, and not prior, so it must be related to more recent versions of Chrome.


I first posted on this topic in https://discussions.apple.com/thread/252095684 and will file a ticket with Google.

Feb 24, 2021 9:11 AM in response to dbpotts

This same thing has been happening to me every since I "upgraded" to Big Sur (on a 2018 Mac Mini). The first few times, I had no idea that my locations services had been disabled for Chrome (without my consent)...and I spent HOURS trying to troubleshoot my code (I'm a developer) attempting to determine why chrome, which appeared to have my permission to get my location, wouldn't fetch my location. This is seriously crippling to any web apps that require location permissions...because it's not evident that a user's locations services have been disabled...and most users wouldn't think that their OS has surreptitiously disabled location services without their consent. After a few months of this bug (which has now happened to me at least a dozen times or more), it feels more like an anti-trust issue...in which Apple is crippling the Chrome browser from working correctly. Safari's location settings are NEVER disabled, just Chrome's. If I were Google, I'd be calling my attorneys.


For many web developers that rely on their user's being able to give permission to share their location so they can get accurate location-based listings on websites they visit using Chrome, this is a serious business harming concern. Apple, you need to fix this asap.

Feb 24, 2021 10:18 AM in response to zeroverse

It's not Big Sur only, happens on Mojave too. I skip OS updates because of issues like this, but Chrome is updated and this has been a constant issue for the last few months. I've not changed anything on this mac in two years because I do not need to.


I just tried chrome://settings/help and relaunching, then redoing the location services. We'll see if it stays this time over the next few days.

Mar 20, 2021 5:50 AM in response to Kelvs11

This issue is definitely not fixed in macOS High Sierra 10.13.6...and has been going on for some months now.


My problem is exacerbated by the fact that Google Chrome won't even appear as an option in System Prefs/Privacy/Location Services...i.e. it's not even listed in the apps & services that require location access.


So even though macOS is blocking location access for Chrome, I have no actual way of enabling it.


So annoying 😔

Dec 20, 2020 4:45 PM in response to Kelvs11

Hey Kelvs11,


Good job going over what you are noticing with Google Chrome. We are here to help go over your Privacy preferences on the Mac together.


Have you already checked if there are any updates to the Google Chrome app or macOS?



Change Privacy preferences on Mac using this article to see if the same thing happens with another application like Safari.


How to use safe mode on your Mac will go over another step we want to check. Does the System Preferences revert while using safe mode?


Set up users, guests, and groups on Mac with the steps here. If you don't have another user, let's create a test user and set it up. Does the same thing happen if you use Google Chrome?


We hope this helps.


Cheers.




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Google Chrome location services won't stay enabled!

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