iphone 12 Pro Max Still Ringing in Silent Mode

My 12 pro max is doing this too. Only noticed today and have had this phone I a few weeks. I guess - due to lockdown no need since always at home!

Think I’m going to return the phone and repurchase in a few months. Hopefully once Apple have resolved all of the issues including this one (whether due to hardware or software). It’s a real lockdown phone - so many small bugs / problems.

I know what my problem was. Emergency contacts and emergency bypass. Means calls from a select few people would always ring regardless of silent mode.

Fixed by going in contacts and then for those contacts, under Ringtone unchecking “Emergency Bypass”

I've done everything that has been mentioned here and by Apple Customer Service, including resetting the entire phone, setting up as new and restoring from backup and still the issue persists. It may be better for a few days or weeks but it always comes back. It's very annoying and frustrating especially when sitting in a meeting thinking your phone is silenced and all of a sudden it rings out loud. It happens on random numbers so there's no way of knowing when it's going to happen. Apple really needs to fix this!

I just updated to 14.4.1 and it still rings on silent. I even turned off silent mode and turned the ringer volume to very low. When this “thing” happens it rings at full volume, even though regular calls come through at the reduced volume. Very frustrating

I am on day two of resetting all settings, I will keep everyone posted! And even though it was somewhat laborious getting everything back, it was actually a nice opportunity to learn more about my phone.

iPhone 12 Pro Max. I found that mine only rang from those in my emergency contact list. Removed those and no more issue with ringing on silent. However, I have no emergency contacts in the Health app.

It’s a pain but I did a reset and thankfully it worked and the phone stopped ringing on silent. The instructions can be found in feedback on this site. Hopefully it works for you.

To reset your iPhone or iPad, go to Settings > General > Reset and then select Erase All Content and Settings. If you've got an iCloud backup set up, iOS will ask if you'd like to update it, so you don't lose unsaved data.Jan 27, 2020

www.macworld.co.uk › how-to

How To Reset iPhone & iPad: Wipe Device To Factory ...

It's mid-March and this issue embarrassed me twice while I was doing virtual speeches. In each case the calling number was all numbers and I had the silent button on silent. I would like a fix for this.

Did the settings reset remove all folders, change applications settings and passwords? Should I make the shortcuts from scratch? Should I setup all emails from scratch?

please note that I did Erase all contents and settings before and the problem didn’t disappear.

“Here's how Apple describes the Reset All Settings option: All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.”

I did this a few days ago, and so far it has worked! I believe at least two or three other people on this chat have also been successful.

I was also intimidated & frustrated at the thought of doing it, but I actually had become complacent regarding all of the features and settings that are available & learned a great deal about my phone during the process. I realize that this sounds a bit Pollyanna-esque, but it also seems to have fixed the problem for me so far.🙏🏻

I think its not software or update issue it might be hardware issue because i have tried everything even updated to 14.4.1 no change issue get worse moreover, factory reset, reset all settings, even get my phone updated from officials, issue not resolved. Even i have talked to too many executives at apple care as well as support this issue isn’t in their notice they said and think after release of 14.4.1 it is clear that this issue isn’t in notice of apple. Or it would be hardware issue because my friends also have same iphone 12 and 12 pro max they are not facing any issue like that. If its software issue then why for us only? If it not then what it is? Really confused? Even apple care will repair phone not replace it until they get email from their engineer team. So why we are paying this ample amount of money if we have to repair our device just within 3-4 months its not our fault they should replace the device but they are just going for repair. And here its around 11 pages comments that users are facing issues on official apple website and apple just put deaf ear to it. Such a pathetic experience ever. Really it time to file a case against apple. It not a joke that after paying this much amount of money we are getting this silly bug all the time . Its been 2-3 months no resolution provided.

Today I sat down for a virtual appearance. I set my iPhone 12 Pro on the desk, in silent mode, knowing that it might ring anyway. It did ring during my presentation and I held it up, showing the audience that it was in silent mode and I sort of bad-mouthed Apple about it. I do not want to go through the whole reset thing just to see if it might help. The phone doesn't ring every day so even if I go a week or 2 with no ringing, that's normal and the problem might still be there. I'm sorry that Apple is so unresponsive about this. You all know how disruptive and annoying and sometimes embarrassing this is.

Right guys !!

I decide to go to apple store to fix this problem , the ringing in silent mode , so they told me

need to keep the iPhone with us for 2 hour to run some

test , I say ok , after 2 hour they call me

told me , they hardware is good , we found some issue with software , can we delete everything and restore the phone has new ? I told them ok ...

this MORNING !!! The iPhone!!!!! Ringing on silent AGAIN !!! What’s a disappointment !

so what’s now !???

what’s the problem ?

This is not the way Apple was intended to be. How can it take so long to fix such a major problem that so many of us are experiencing. Just tonight, again, my phone rang while in silent mode. This time it was a call from my wife but all the others so far were just numbers (not contacts). I have held off from the standard suggestion from Apple, which is to Reset your iPhone settings. What a hassle, and those that did it report that the problem persists. I'm in a super busy period so I haven't been able to call the internal IS&T support team yet, but if there is an explanation of the software fix, I'm sure we would have heard it on this forum by now.