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iphone 12 Pro Max Still Ringing in Silent Mode

Hi


i'd updated my iPhone 12 Pro Max to iOS 13.4, I always have my iPhone on Silent Mode. When I receive any type of call the iPhone rings with then designated ringtone, instead of ringing silently. I've not changed any settings when I was running iOS 13.3.1. The issue has only occurred since iOS 14.3. Text messages etc come through silently, so its just calls that don't.


The Silent Toggle on the left side of the iPhone is definitely toggle on.


Anyone else noticing the same issue?


Thanks in Advance


Barry :-)

iPhone 12 Pro Max, iOS 14

Posted on Dec 18, 2020 6:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2020 2:23 PM

Hello BarryMcKelvey,


We understand your iPhone 12 Pro Max is ringing while set to Silent. You’re in the right place, we’d be glad to assist in seeking a solution.


First restart your iPhone and see if the issue persists:

Restart your iPhone


Then check to see if certain contacts are set to "Emergency Bypass": 

Edit contacts on iPhone


If not, check and see if you have Back Tap set up following the steps here:

Use Back Tap on your iPhone


This could be set to override Silent Mode.


Let us know the results.


Take care.

336 replies

Mar 20, 2021 7:48 PM in response to SteveWoz

Well i think all of us need to create a common hash tag on twitter and each and every person here who is facing this issue will use the same tag over twitter and post. This might be the only possibility that we can gain attention of apple to shed light on this issue. We need to highlight this issue internationally otherwise i think all over money and time goes in vein as i have talked to too many executives of apple support they haven’t heard of this issue even you can’t find over web regarding this issue and we are actually facing so i think we need to take a step. One who read this comment please respond and suggest hashtag so we can highlight on twitter and also post from your friend’s twitter account to gain more people.

Mar 23, 2021 9:54 AM in response to BarryMcKelvey

I still experience this with some unknown numbers only. My friends can not ring through when I'm on Silent Mode, but these unknown numbers can. I have my phone on Silent Mode during meetings and it will start ringing, quite loudly. Turning the ringer down low when it is not on Silent Mode doesn't affect the volume of the ringer when it is on Silent Mode. It is loud, embarrassing and causes problems for the others. How can I stop this. I did update to 14.4 but it did not solve the issue.

Mar 29, 2021 5:45 PM in response to BarryMcKelvey

I have the Iphone 11 Pro, and the thing wont stop wringing. I have followed all of your steps. I have it on silent, and I still manage to hear all of my phone calls! I look like a moron in meetings and when I go to yoga. I have resorted to putting my phone on airplane mode.


HELP APPLE! It isnt good enough that we pay through the nose for your products, but you can't even get them to work correctly.


While we are at it, please fix the bluetooth, it continues to disconnect at random with all of my 4 cars. SUCKS ***!

Mar 30, 2021 9:00 PM in response to BarryMcKelvey

I have a 12 pro max and thought I was the only one having this issue. All of the sudden, my phone is ringing while on silent. Now I’m going to need to have my phone off during work if this “ringing while on silent” issue isn’t resolved. This is very expensive phone that I’ve only had for 4 months. I’ve done all the restarts and checked phone numbers for settings that allow ringing while on silent. Any plans to fix this?

iphone 12 Pro Max Still Ringing in Silent Mode

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