iphone 12 Pro Max Still Ringing in Silent Mode

I just had this issue today on 14.5. I have been having this problem for awhile now off and on since getting the iPhone 12 Pro max. After a reboot calls are silenced for a day or so and then randomly a call will ring through. It doesn't happen every time and not always the same contact. I also don't have any contacts set as priority to ring through silent mode. This really is unacceptable when the silent switch is set the phone shouldn't make a sound, even amber and weather alerts.

I’m having the same issue, took it to Apple Genius Bar wiped the phone, reinstalled and got the same issue. Phoned apple yesterday adviser said he hasn’t heard of the problem before and said to delete everything and set up as a new phone. Refused to do that because I know it won’t help. Just wish the advisers would say the truth.

I’ll try the reset later to see if that will help

I’ve been dealing with this almost a year. Most Apple people do not even know about it. Only 1 person from support told me it’ll get fixed in an update. Then others told me they never of that and it was my phone. I sat in the Apple store twice for 3 hours each time and spent countless hours on the phone with support. They sent a replacement phone and it still does it. Supposedly it’ll get fixed by some update. Don’t wasted time trying to fix it.

Huh maybe have different issues then. Sorry. That fixed my issue. It’s got to be somewhere in the settings I’d say. But could be wrong. My problem was in my wife’s contact itself that had to be turned off.

Its just a reset of settings

A full reset? Or a reset full restore

I’ve reset my phone and it worked! 👌

You dont have to reset your phone just the settings

Mine has been fine the last 3 days since the iOS 14.6 update, so fingers crossed the issue is solved

I’m having the same issue. IPhone 12 Pro ringing while on silent mode.

I’ve removed my MagSafe compatible cover and put it back on and it seems to temporarily fix it. However, my wife has the iPhone 12 Pro Max with the same type cover and there is no issues with it.

I hope this issue is fixed with a software update. Apple please help!

FYI... the forum is for users which in most cases Apple does NOT review. I agree we should be calling Apple to create a call log and ticket. I can also assure you that this is a software issue and nothing to do with restoring your phone. Since the new update, this bug was not addressed in the specific update because they were not aware of it during the build cycle. If enough of us report the issue Apple may include this with the next update as a bug fix.

I was asked by a user to touch base after several days had gone by regarding a fix I posted on iPhone 12 pro max ringing while on silent. I can safely say after 5 days the fix has worked on my phone so far.

if you are having the same issue please find my previous post and consider giving it a try.

My iPhone12 that I just bought (and is running iOS 14.4) did this from the start. I had an iPhone 8 and when I set up the 12, I just used the option to hold my old phone next to my new phone to transfer the data (I don't know what that's called). I'm wondering if all of us who are having this issue set up our new phones the same way. Could that be the issue? If I had set it up from iCloud, would that make a difference? Just asking before I go through the reset of settings that tjd04 suggested.

This stuff at the link. This is what has stopped me from doing it. That’s a lot of stuff. I shouldn’t have to mess my settings up because of their bug.

https://support.apple.com/guide/iphone/return-iphone-settings-to-their-defaults-iphea1c2fe48/ios