iphone 12 Pro Max Still Ringing in Silent Mode

iPhone 12 max pro , I was at apple to fox my ringing problem on silent mode , they took the phone for 4 hour , they did. Many test , they erase everything , they told me the issue is fixed now , the iPhone passed all thr test , and sad new I put my phone on silent mode plus sleeping mode ! And on my day off !!!! Ringing a !!!! Thank you apple for ruined my day off !!!!! Seem you don’t care about your customers

iPhone 12 max pro , I was at apple to fox my ringing problem on silent mode , they took the phone for 4 hour , they did. Many test , they erase everything , they told me the issue is fixed now , the iPhone passed all thr test , and sad new I put my phone on silent mode plus sleeping mode ! And on my day off !!!! Ringing a !!!! Thank you apple for ruined my day off !!!!! Seem you don’t care about your customers

That's total BS! Apple knows they have a "Chip" issues on Millions & Millions of phones and cant replace or repair the phones until they get enough inventory.... Just my thought. I cant even get an appointment to the Genius Bar??? Apple makes me continue to use online service team. The Apple stores in Arizona only allows appointments with a personal shopper, or to pick up online orders "No Genius bar or customer service" "Apple's COVID-19 Rules"

I know it’s not optimal, but until there is a remedy from Apple, you might just need to turn your phone off when you go into a meeting or interview. I’m in law school and often have to turn my 12 Pro off when I’m in class to prevent a ton of embarrassment. I have an Apple Watch with cellular, so I still have an emergency connection with my kids and husband that way.

I just looked back at when this issue first started happening to me. Might be a coincidence but it was when I started using dual sim & eSIM.

Are people who only use a single physical SIM (non eSIM) and no other sim/eSIM having this same issue? Hope that made sense.

I reached out to support and opened a case just to add to the cause.

First thing they wanted me to try was hard reboot on phone, like none of us have tried that *rolls eyes*

Next they want me to restore iPhone which i really don't want to do, because i think we can all agree that, it does not fix the issue

It’s been two weeks since I did a reset all user settings and so far so good, no ringing in silent mode. I’m on a 12 Pro and running 14.4.2. I’m hesitant to move to 14.5 and have this start all over again. I’m going to let 14.5 stew for a bit out there and see what happens.

I just had this issue today on 14.5. I have been having this problem for awhile now off and on since getting the iPhone 12 Pro max. After a reboot calls are silenced for a day or so and then randomly a call will ring through. It doesn't happen every time and not always the same contact. I also don't have any contacts set as priority to ring through silent mode. This really is unacceptable when the silent switch is set the phone shouldn't make a sound, even amber and weather alerts.

After resetting the settings, it only worked on my 12 Pro for about a week. Maybe less. Now, sometimes it rings on silent, sometimes it doesn’t. I updated to 14.5 yesterday and it rang while on silent today. It doesn’t matter if the contact is saved on my phone or not, it just decides when it wants to ring and when it doesn’t want to.

I’ve reset & have even wiped it completely and restored from iTunes (apple had me do it this way). An hour after my phone was reloaded, it rang on silent and dnd. I’m glad that worked for you, but it seems this is a software issue and apple has little to no interest in correcting. I have a new 12 pro coming tomorrow. Hoping that this one will work but not holding my breath.

How long/ many times did you have to bother them for a replacement? did you go to Apple or to the phone carrier you bought it from ? I appreciate your feedback! I have been given the run around since the day I bought it,

After the latest iOS 14.5 updated and still not solving the issue. APPLE please work on this, it is pretty annoying, especically in the morning that i was still sleep and the phone was on slient mode and still ring me up. i was so angry......!!!!!! it took my most precious time to rest.

Max :""(

I purchased two iPhone 12 Max, one fir me and another for my wife. She’s not experiencing the same issue as I do. But my phone rings while on silent mode and put the ringer tone all the way to zero. It’s very annoying specially while sleeping at night that keeps me waking. I have restored it and see no changes at all. Currently it’s 14.4.2 versions and experience the issue since January. I’m going to take it to Apple store and see what they can do to fix it.

I’m having the same issue, took it to Apple Genius Bar wiped the phone, reinstalled and got the same issue. Phoned apple yesterday adviser said he hasn’t heard of the problem before and said to delete everything and set up as a new phone. Refused to do that because I know it won’t help. Just wish the advisers would say the truth.

I’ll try the reset later to see if that will help

Go back just tell her you did everything she recommended and you still have the same issue. Let her know you know about the chip shortage Apple has in "China" do to COVID-19 and have been getting millions of sub standard chips. Bottom line you want her to replace the Phone. I sell stocks and spend 18 hrs. a day listing to all the financial news. See below plus Apple stock has not had a up day for a week, And keeps lowering the past 30 days.

Nov 9, 2020 — Apple recently launched its much-awaited iPhone 12 series ... In China, it seems that the iPhone 12 Pro is the best-selling device among all the four ... to source power chips for the iPhones, and failure to procure the chips could ... India holds up approvals for China made electronic devices, causing launch

Oct 19, 2020 — A few days ago, Apple released the iPhone 12 series, its first-ever 5G smartphone ... In addition, they also use the flagship 5nm A14 bionic chips. ... iPhone 12 Pro and Pro Max will be produced in China and other regions ... Read Also: iPad mini 6 will have a 9-inch version - to launch at the end of this year.