iphone 12 Pro Max Still Ringing in Silent Mode

Don’t waste anymore of your time. Let my two days in the Apple store, 4 phone calls with support and receiving a new replacement phone be a waste of all of our time. It blows my mind that most Apple employees have not heard of this issue. The first support person I spoke to went to his team and came back to me and said it’s an Apple issue. Everyone after had no idea. I was told it’s my phone. I just got a new phone the other day, it still does it. One of these days an update will come out for a fix. But it ****** me off that we are paying over $1000 for a phone that it’s basic function does not work. Actually maybe everyone should call Apple and complain maybe if they get enough complaints they’ll actually fix it. Good luck!

You know that’s right! A little inside info, Apple reps Google for their resources. A company as rich as Apple needs to step up their game. If you want to charge $1,800 for a telephone, spend more money providing REAL resources for your employees. It’s basic common courtesy. This issue does exist, we all see it. Fix it already and stop pretending and patronizing your loyal customer base.

I feel like we all deserve a discount on these defective phones! I’ve had this phone for over 6 months now and now I have a replacement phone which they swore was new. It better be. I do not want a refurbished phone I made that very clear or I’d keep my other one. But this one does it too.

I wrote a review after they text me to rate my advisor, I’ve left a bad review saying I spent £1,350.00 on a phone that doesn’t work properly. I shouldn’t have to reset phone and set up a new device all the time, it’s so time consuming and told them I’m refusing to do it, had issues with iPhone X a few years ago and they made me wipe it 6 times and was a waste of time every time

is there anywhere we can complain about this ringing in silent mode issue and actually get through to them. They just seem to lye all the time saying it’s the 1st they’ve heard of the issue

Their replacement phones are never new, when I had my replacement iPhone X it was cutting out all the time randomly and Apple wanted me to record it ha as if I knew when it would cut out, they had another replacement then was sometime wrong with the screen. The iPhone 12 Pro is a Nice phone just a shame it’s got the ringing issue which they won’t admit too

I’ve got the same problem just wish Apple would sort this issue out. Tried everything reset all settings helped fir 3 days now back ringing in silent mode. Just hope iOS 14.6 helps this issue. If anyone found a cure for this issue can you please let me know please

So, mine is also still ringing loud while switched on silent. Obviously apple should fix this issue but for anyone that is interested, I recommend going to the ringtones store and purchasing the ringtone called “silent”. It’s $1.29. I have done this and set it as my ringtone so now even if it rings as loud while on silent, my ringtone doesn't make any noise. Just a suggestion for a quick fix

Ever since I bought it in January. I reset the settings once and that fixed it for about 3 days. Then it just started ringing whenever it wanted, sometimes it would, sometimes it wouldn’t. I always have my phone on silent. Luckily my job wouldn’t care if my phone started ringing while I was at work, but for the people that are in situations like that, I recommend buying the silent ringtone. I just did it because of personal preference. I don’t want my phone to ring! Lol

My brand new iPhone 12 rings when on silent. Then my iPad start dinging. It has something to do with software updates because I changed nothing. HOW DO I MAKE THIS CRAP STOP. I LITERALLY HAVE TO TURN MY PHONE OFF NOW

I’ve been dealing with this almost a year. Most Apple people do not even know about it. Only 1 person from support told me it’ll get fixed in an update. Then others told me they never of that and it was my phone. I sat in the Apple store twice for 3 hours each time and spent countless hours on the phone with support. They sent a replacement phone and it still does it. Supposedly it’ll get fixed by some update. Don’t wasted time trying to fix it.

New update didn’t help. It’s a software issue. I downloaded the ringtone called “silent” and have set that as my default as a “work around”. This issue is certainly not going away and at some point it will either get addressed or things may get ugly and expensive for apple.

This ringing on silent has happened to me under embarrassing circumstances while in a paid speech online. It happened multiple times and I started turning my iPhone totally off. For some reason this ringing did stop on my iPhone 12 Pro. As we all know, this is definitely BS and it's software but there's probably no way to reach engineers within Apple who could have a fix. I'm surprised that Apple support (AppleCare) people don't know enough to stop it.

Mine is also no longer ringing on silent mode since I reset all settings a few months back. However now I have a new problem, my alerts have no sound including text messaging or other notifications. I’ve never had so many problems with a brand new phone in my life!

Simple fix. It’s because the emergency bypass. Go to settings and turn it off. My issues was when my wife called my ringtone would go off even on silent go into edit the contact and turn it off. No need to reset all settings. It only Played ringtone when wife called so go into their contact and turn it off.

Huh maybe have different issues then. Sorry. That fixed my issue. It’s got to be somewhere in the settings I’d say. But could be wrong. My problem was in my wife’s contact itself that had to be turned off.