iphone 12 Pro Max Still Ringing in Silent Mode

Hi


i'd updated my iPhone 12 Pro Max to iOS 13.4, I always have my iPhone on Silent Mode. When I receive any type of call the iPhone rings with then designated ringtone, instead of ringing silently. I've not changed any settings when I was running iOS 13.3.1. The issue has only occurred since iOS 14.3. Text messages etc come through silently, so its just calls that don't.


The Silent Toggle on the left side of the iPhone is definitely toggle on.


Anyone else noticing the same issue?


Thanks in Advance


Barry :-)

iPhone 12 Pro Max, iOS 14

Posted on Dec 18, 2020 6:13 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2021 9:04 AM

Ok Folks!!! I just got off the phone with Apple support, this fix seems to have corrected the "ring while on silent" issue for me and maybe worth the try to see if it works for you as well. WARNING a little bit of a pain to clean this up...

Settings>General>Reset>Reset ALL Settings. Now while this does NOT erase your phone it will kick you off your wifi and adjust basic views and other personalized settings you may have already set but it will not erase any content!

After having completed this and putting my phone back to my usual views and preferences, I had several people call me with the phone set to "silent" NO MORE RING! I even switched the silent to ring while an inbound call was coming in to make sure and it worked properly. Like I said, a bit inconvenient and a little troublesome to put the phone back to your standard of preferences but it DID correct the ring on silent issue for me. Good luck!

336 replies

Mar 19, 2021 11:19 PM in response to salvofromlondon

This is not the way Apple was intended to be. How can it take so long to fix such a major problem that so many of us are experiencing. Just tonight, again, my phone rang while in silent mode. This time it was a call from my wife but all the others so far were just numbers (not contacts). I have held off from the standard suggestion from Apple, which is to Reset your iPhone settings. What a hassle, and those that did it report that the problem persists. I'm in a super busy period so I haven't been able to call the internal IS&T support team yet, but if there is an explanation of the software fix, I'm sure we would have heard it on this forum by now.

Mar 29, 2021 5:45 PM in response to BarryMcKelvey

I have the Iphone 11 Pro, and the thing wont stop wringing. I have followed all of your steps. I have it on silent, and I still manage to hear all of my phone calls! I look like a moron in meetings and when I go to yoga. I have resorted to putting my phone on airplane mode.


HELP APPLE! It isnt good enough that we pay through the nose for your products, but you can't even get them to work correctly.


While we are at it, please fix the bluetooth, it continues to disconnect at random with all of my 4 cars. SUCKS ***!

Mar 30, 2021 9:00 PM in response to BarryMcKelvey

I have a 12 pro max and thought I was the only one having this issue. All of the sudden, my phone is ringing while on silent. Now I’m going to need to have my phone off during work if this “ringing while on silent” issue isn’t resolved. This is very expensive phone that I’ve only had for 4 months. I’ve done all the restarts and checked phone numbers for settings that allow ringing while on silent. Any plans to fix this?

Apr 11, 2021 2:43 AM in response to RCOA31

I have been dealing with it for 2 weeks with no help from Apple. I was also told when I bought my 12 Pro Max that the Sim card will "Not" work in my unlocked 6 Plus S I use for traveling to Asia. I asked if the Sims are a different size and told no! but I needed to go to AT&T to get a special Sim card... I was told I may miss calls or not be able to text or receive VM if I tried my 12 Pro Card in my 6Plus S. I have a old 3, 5, 5s, all unlocked never had any issues before. The only thing needed was to get a Nano card drawer for my old iPhone 3 they had full size cards

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iphone 12 Pro Max Still Ringing in Silent Mode

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