iphone 12 pro screen cracking

Is anyone else experiencing their iPhone 12 Pro screen cracking for no apparent reason? I am on my 3rd iPhone 12 Pro because my first two developed screen cracks within 2 weeks of using. Apple swapped out both phone so it didn't cost me anything other than hassle but I can't imagine Apple will continue to swap out my iPhone into perpetuity. I've used iPhones for 13 years and never had a screen crack or chip. I've never had an extended warranty because I've never had a repair. I always use the Apple leather case and I work in an office. iPhone was not dropped. Cracks just showed up. Also, this has happened to my wife, son and daughter as well. One son's iPhone 12 Pro has not cracked.

iPhone 12 Pro, iOS 14

Posted on Dec 20, 2020 8:35 AM

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Posted on Apr 30, 2021 12:58 PM

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280 replies

Mar 31, 2021 10:38 AM in response to lobsterghost1

That’s my point. Nothing has happened to my phone that would cause damage and that is what these other folks are saying. That’s why I got on this forum was to see if anyone else was having a similar problem. I have never used screen protectors on any of my previous phones and have never had an issue like this. I just don’t appreciate someone implying that it’s my fault.

Apr 11, 2021 3:22 PM in response to JSB333

I’m not sure Samsung is any better. My husband was a diehard Samsung user and his last 2 were duds. Had to be constantly replaced with charging issues. He’s extremely careful with his phones as well. He went to an LG because he refuses to pay the price on these expensive phones with all their issues. I’ll be a diehard Apple fan til the end but very unhappy with the 12 Pro Max. I got it for all the amazing photos since I’m into photography and my XS Max took better photos. I am digging the RAW ability but doesn’t do much good if the phone won’t focus where you want it to.

Apr 30, 2021 1:11 PM in response to Tswizzel

Nope. Because the impact was above the speaker, not directly at the screen protector. I am not saying you lied at all. But the damage clearly points to an impact. Whether you were there at the time of impact or not. Apple is simply never going to replace that screen for free. I understand you're disappointed, but that phone sustained damage, whether you did it yourself or not.

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iphone 12 pro screen cracking

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