Squeaking noise drawing with iPad Pro 2020 & Pencil 2.

Man, I was so excited upgrading from a 2017 iPad Pro and 1st gen Pencil to the latest versions as a gift to myself (Seems I can always find a reason to buy a new Apple product).


Unfortunately I just returned the new iPad Pro and Pencil because of the loud squeak they make when I’m drawing.

It sounds like you’re scratching glass with a dull object, or the squeak of a marker on a white board but worse.


I’m surprised because I’ve never experienced this with my older iPad and Pencil. Even my old Pencil squeaks on the new iPad but the new Pencil doesn’t make a sound on my old iPad. I imagine Apple didn’t design the iPad to make these sounds while drawing lol.


I’m curious to know if anyone else with a 2020 iPad Pro has experienced this or if it was just the iPad I received by chance.


Happy Holidays All!

Z

iPad Pro 12.9-inch Wi-Fi

Posted on Dec 21, 2020 2:38 PM

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Posted on Mar 4, 2021 7:24 AM

Hey Zach,

you're not alone in this! I received the 2018 iPad Pro 11" with the 2nd gen Apple Pencil two christmas' ago as a gift since I was starting school. The whole time I've used my iPad and pencil, I have used a fine paperlike protector (though, not the paperlike brand). I recently removed the screen protector because the grain affect was getting really frustrating for all of my non-writing/drawing tasks. I noticed that whenever I angle my pencil tip or use it to shade (really fast, back and forth motions), that's when I notice the squeaking. For the time being I'm going to just do my work on paper until I can order another protector because I do NOT want to scratch my screen!

65 replies

May 21, 2021 1:43 PM in response to tonytwaine

For those who are struggling with the issue: After a few months, I can have to say that the problem is completely gone. I had it for a few days, then I installed the "paperlike" screen protector (a matte membrane) and still had it. After a couple more days of vigorous use (painting on the ipad) it stopped however. I'm certain that it had to do with my skin oils creating a protective coat that prevents the awful noise. gross, I know


It sounds silly, but I suggest everyone who has the issue to spend some days rubbing their hands all over the display.

I'm also curious to hear if there are people who have had the ipad for some time (eg. a month of use) but the issue persisted. Like me people who solve their problems rarely come back to give feedback.

Apr 20, 2021 4:59 AM in response to Lizzieat

Hey Lizzie, I think the thread just went to a second page. As far as I can tell, the suggestions are still on the first.


ipartcars, it would be nice if they offered a fix to take care of everyone experiencing the issue. Have you tried any of the suggestions in this thread? People say the oils from touching the screen solve the issue, which sounds a little nasty but makes sense.

Jun 29, 2021 6:50 AM in response to Kedeleau

(Note: much of what I’m detailing below is already mentioned in this and other threads, but it’s worth repeating for newbies. 🤪 )


So… What a shame! I was so hoping I could trade up to the new Gen 5 iPad Pro, but you and others are already mentioning the same screechy glass on it. The word is spreading, but much too slowly, and there’s been no mention from Apple about any possible fix. I called Apple about the screeching on my brand new iPad Pro GEN 4, 2020 iPad Pro (#1), many times last year and every advisor I ever talk to acted like they’d never heard of it… even though threads about it had already appeared in Communities and other venues.


Replacement iPad #2 was much worse than the first. A senior advisor was sharing my iPad screen when I demonstrated skipping and stuttering lines with the Pencil (also a replacement!). She was great, and kept in touch, did data captures and submitted screenshots to the engineers . And that was the last I ever heard about that!


Replacement #3 is somewhat better. I have had to adjust to it: counter-intuitively rubbing my finger on areas of the screen where I encounter screeching, or a build up of a bit of lumpiness (that coating builds up on the tip of the pencil). I’ve learned to avoid the worst offender motions…such as only swiping things with my finger, not the pencil.


Many posters suggest using glass or matte screen protectors, but that defeats the entire purpose of the glass and gliding Pencil. A high-quality glass screen protector was so disappointing; it was like skating on new ice. For the life of me, I could not draw a steady line on it, so I returned it. Some people like the mat screen protector but for my purposes it reduces the visual sharpness of the lines that I draw professionally (I’m an illustrator, The iPad Pro is my canvas and sketchbook nowadays.


Has anyone here done a recent search on the web for the issue and found anything new about it?

Jul 3, 2021 4:28 AM in response to Zachareasyy

For my case, I heard the squeaking noise of my Apple Pencil. Then I went to change to an OEM tip, but the noise continued. Today, I went to Apple Store and they offered me a new Apple Pencil tip as the solution. The original Apple tips does help a bit, but the squeaking noise is still there, only less frequent than the OEM one I have.


However, if I use my Apple Pencil on any other tablet, they never generate the same squeaking noise.


Basically the iPad Pro screen is exceptionally susceptible to the squeaking noise problem. I think Apple should seriously consider improving their iPad Pro screen coating. Perhaps they can market it as a new "feature" one day.

Feb 13, 2021 2:21 PM in response to Zachareasyy

I'm on the same boat; I upgraded my 9.7 iPad&1st gen apple pencil with an iPad Air 2020 & Pencil 2, and discovered the horrible squeaking!

I installed the same grainy/matt screen protector on both devices (paperlike) and I even switched the nib between the two pencils (wondering whether the worn out nib is more quiet) but no difference! For some reason the 1st gen pencil doesn't squeak on any display, and the 2nd gen pencil squeaks only on the new (laminated) display. I'm having two theories: I need to get some more skin-oils on the new display/screen protector or it might be that the pencil sliding across the display vibrates due to the friction, and, what-are-the-odds, it resonates with the laminated display (whereas the 1st gen apple pencil doesn't resonate because of some minor manufacturing differences). Needless to say I hope it's the skin-oils.

Jul 3, 2021 8:06 AM in response to asiayeah

I believe you are right… It is a coating on the glass issue. But it happens right out of the box. Probably not to all of them, but LOTS, enough for all three that Apple sent me to have the same problem, some worse than others. I think it is much more common than anyone realizes, They’re just not saying anything. There’s just no way for it to be uncommon if many of us have had multiple replacements and it still happens.



Jan 16, 2021 5:49 PM in response to Lizzieat

Hey Lizzie,


I’m sorry to hear you’re running into the same issue I did. Luckily I was within their return policy time frame and just brought mine back.


The person who helped me in the Apple store said I should just draw a different way, angle the pencil more to avoid the squeak. Obviously a ridiculous workaround much like the screen protector suggestion they offered to you. I had him try my new Pencil on one of their iPad Pro store display models and it didn’t squeak at all. It was just on this iPad.


Maybe I’m reading too far into it here but perhaps iPad production was rushed after the factories were able to reopen and this is the result.


Either way, best of luck to you, I hope they offer you a solid solution. Maybe Apple will offer a screen replacement program for this issue in the future when they realize it’s a legitimate problem on their end.


Be well,

Z

May 22, 2021 7:32 PM in response to F_Kal

Thanks for the tips, F_Kal. I’m learning to stop any motion that triggers a squeal before it can get any worse. Keeping strokes slower helps. Not swiping emails away helps. Other than that, I’ve given up (for now). I’m really disappointed that the issue wasn’t addressed with the new iPad Pro!


The “new ice” skating/skittering on the Zagg screen protector was from the Pencil slip-sliding away. It was WAY to sleek a surface for fine motor control. Every tiny movement in my hand that was always steady and stable on the ipad screen was wobbly beyond tolerance on the Zagg. I’ve never experienced anything like it before.


I too use gloves while working, for the same reasons as you. It keeps the screen cleaner too. I finally found a “marching band” glove on Amazon with longer wrists, so the edge of the ipad doesn’t dig into my wrist as much. I cut off the fingertips only for my index and middle fingers so there’s no accidental double tap erasing, etc. I use shorter, cheaper gloves on my left hand with more fingers exposed, but not all. I also use old, thick socks with the toes cut off to cushion my wrists. (I’m very tactilely sensitive.)


I’m glad the matte screen protector works for you. It’s just not my style. Of note: I don’t actually smear my finger oils all over the screen. I just rub a finger on a small area of the screen if I get the lightly lumpy buildup feeling on the glass - only on that section. I still clean it to a shine every single day. I’ve found that allowing any buildup of oils makes dust/dirt stick to it, risking scratches.


I use Procreate for some illustrations, mostly portraits. But for the really high res work, I use Astropad on my iPad to mirror my big iMac screen and draw directly in Photoshop. Recently Procreate has corrupted a couple of drawings when saved as PSDs. (which my clients prefer); not good! I ended up airdropping jpegs to my iMac and continued the work there. And Procreate only supports RGB art, not the Grayscale most of my b/w work is done in.


Have you seen the custom-designed “Sketchboard Pro” for 12.9” ipad pros only? I bought one the second I read about it in Wired and haven’t looked back. It’s an incredibly versatile, well made portable drawing board with a center inset that holds the ipad perfectly flush, so no digging into wrists, you can rest your entire arm on it, works in landscape and portrait mode, has adjustable tilt, has a channel for the charging cable… the inventors thought of everything! I use it every single day (and don’t need socks for my wrists while using it!).


Jun 21, 2021 7:17 PM in response to ipartcars

The Apple Pencil uses exactly the same tip for 1 and 2 and is functionally identical, that’s why changing the tip sometimes helps.

The ONLY, but crucial, differences are how they charge - and which iPad you have.

~ The Gen 1 Pencil works ONLY on iPads Gen 1 & 2, plus all the iPad minis. It charges via the lightning tip, stuck awkwardly into the side of the iPad (recipe for a broken pencil!)

~ The Gen 2 works ONLY on iPads Gen 3, 4, & 5. It charges magnetically along the top edge of those iPads, thus no lightning charger on the end.


Unfortunately, buying a Gen 1 pencil won’t work on the Gen 3 > iPads, so save your money. gdimawsy, you lucked out with the tip… but I guarantee it won’t last.


Sometimes changing the tip will help (temporarily) with drag, or scratching (from a worn tip), but not always. For me, the squeak happens no matter how many times I change the tip (which needs to be done periodically anyway, as they do wear down.)


Hope this helps.

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Squeaking noise drawing with iPad Pro 2020 & Pencil 2.

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