After I wear my Airpods Max for about half an hour, there is liquid accumulation on the inside of the headphones, especially on the round speakers themselves. These are expensive headphones and I don't want them to go to waste because of a design flaw. Will this damage my headphones and if it does, will Apple fix the problem they created?
Mate, this is being experienced in a very standard/basic/normal conditions.
Short story: I bought mine back in December - they eventually stopped working in March for the very same reason - but I did not know back then.
Brought them back to Apple to be repaired - guess what?
Because, liquid has been found in the earcups it actually voided the Apple 1 year warranty - so, basically I have now to pay for the repair which is in the region of £240.00...!!! in top of the £549.00 for 3 months of use.
If you it would have been a much more confidential company selling this device, I might have thought "this is a scam".
I mean, how stupidly ridiculous? You can pretty much get a MacBook at this point.
I have got legal advice about what my possibilities are - this is how far I got to.
My sincere advice for anyone interest in the AirPods Max:
I was also affectless by this issue, and after a while they stopped working altogether. I don’t know if what was related to condensation or because it was a faulty one I got. Now I’m expecting for the replacement, the new ones Apple will send to me prior March 12th. I hear a lot of opinions (except from Apple) ranging from the ones who say this is normal because of the material (metal, in this case aluminum) and there are older headphones that had condensation but not affecting the product, to others that advise to return the AirPods Max. I don’t know what to do and Apple is not being very helpful. I guess that the only solution- if this is in fact a damaging issue - is to use another material for the earcups.
Also if i may, ears get hot they also have a hole in them if i’m not mistaken. In addition the human body contains A LOT of h20 i don't think one has to physically perspire under the arms etc for an ear and normal physiology to “give off” heat through the ear canal and get trapped in the headphone
I’ve experienced the same issue with my first set, but I didn’t use them for exercise and the condensation also ruined them. My new ones are fine and received them on February 22. I’ve only saw a droplet once or twice and they are fine. I just wanted to tell that what happened to my first AirPods Max had nothing to do with exercise. In fact I was reading in bed when I first noticed a lot of condensation inside the earcups.
It doesn’t matter if you exercise with them or not I had condensation in mine just sitting down for an hour or so it is definitely a design issue. After months due to the pandemic and UPS just not collecting them Apple confirmed then confirmed they have had multiple reports of the issue but just not talking about it.
This is a quote from Forbes back in January 2021: "Given the potential for this condensation problem to impact the longevity of the headphones and cause additional expense for a product which is already ultra-premium, the smart move would be to wait and see how this plays out."
Just like I said: the sound quality is outstanding. But, my advice on those: only buy them if you are willing to commit to conduct a periodic (daily or weekly) maintenance on this device. I mean, at the end of the day: it is just (expensive) headphones - it does not worth the hassle.
Presumable, the 2nd generation should be better (if there is any...). Skip that one.
jehdian Said:
"I live in Los Angeles and it's very dry here. Humidity isn't what's causing the problem in my case."
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Thank you for the information.
A Few Thoughts:
If such is the case, maybe there is too much dust in it. So, a few thoughts...
A. Visit Apple Support links:
B. Verify the Balance:
C. Also, Clear Out Earwax:
Oh that sucks I have large eats but fit me fine actually your next option would be the Bose 700 which if you look on Amazon are on sale (UK) maybe try those. I tried the AirPods Max again whilst putting them in the box I still can’t decide if they are better than the XM4 as I can adjust settings on the XM4’s.
Okay now you went off the rails ... sorry
Color of a metal in a controlled environment doesn’t change the condensation properties of the metal or the heat dissipation. We are not talking about a white hood of a car vs a black hood in the sun. Color has nothing to do with this alleged phenomenon.
Do you actually own a pair of these and have worn them for a long constant period of time and removed the earcups? If not, you’re just speculating. The rest of us have collected evidence from the field
Yes, i own the airpod max i live in florida, a high humidity area. I have never seen water, condensation, sweat, vapor, or the like in my ear cups or under them. It is a user issue in my opinion. What else can i tell you.
Sorry I thought I replied too a comment. I was offering an alternative. I agree AirPods max are the best I’ve owned. Xm3 been through 3 sets, I liked them more than the xm4 which are too clever for me and I have had multiple issues with xm4’s. The Bose 700 I have had for a very long time with no issues and they have been very well worn. Bose Quiet comfort 2 lasted 1 week and were returned.
wow.... lol three times?? Move on dude! Ive heard of being self abusive etc but really... you are unhappy with a product not once, not twice and not THREE times!! Going for your fourth or are you just going to move on and shut up, cause you sound really dumb about now. Just saying ... wow
Also experiencing the same issue with APM's bought a week ago. This is my second pair after the first pair were returned in under 2 hours of purchase for a different reason (bluetooth connection kept dropping within 10 - 15 seconds of use).
I also own Sennheiser Momentum 2's (wireless Over ear) and have owned these for around 4 to 5 years. The Sennheisers do not seem to 'heat up' under the ear pads as much though to be fair it would be difficult to tell whether condensation has occurred due as the ear pads are not as easy to remove and the headphone backs are plastic.
I can say though having used the Sennheisers outdoors on hot days (25c +) there has been a moisture build up on the surface of the ear pads though to date this has not created any noticeable issues.
Hope that we don't have permanent long term issues with the APM's as they are a very significant outlay.
I suppose some people really enjoy them and are wanting to get a sense of whether the issue is widespread enough that an actual fix is likely. As for me, I used points and cannot return them. Otherwise I totally would and would wait for the next version.
Not meaning to sound like snide, but I’m curious why you’re roaming the thread if it’s a no-brainer?
That's the problem, the problem is not widespread enough at the minutes. Some class actions are being prepared/explored in the US on that matter - I made a comment about it and Apple removed it - lol.
Yet if you google it, you will find that in the US this is being explored - although based in the UK, I have been actually contacted.
Condensation in the Airpods Max
