M1 chip MacBook Pro trackpad not functioning (mouse cannot move)

I have the same issue, Apple have replaced the trackpad 2 times. They acknowledge that there Is issue.

I asked them for replacement or refund. They told me to sell item on ebay to get money to buy a new one???

Really??

I bought a product who you admit is not working properly and refuse to replace the faulty product?

I returned mine today after having it for a week. MacBook Pro 13in M1

I have faced same issue and i sent MacBook Pro for replacement

My new M1 air has similar issues. The trackpad often fails to start moving when I perform a swipe, it may go part way but starts the pointer travel late and so stops far short of my target. Also, the pointer randomly moves from where I left it. Both these issues are occasional.

I have installed Rosetta, Adobe and a few browsers only.

This must be a software issue right? The chassis is identical to my Intel 2020 MBP 13"...

Has this been resolved for you? I want one so badly, mostly because of the battery life, but I don't want to deal with something as basic as a trackpad issue. I've got one in my cart (trading my Intel model for a really reasonable credit) but am concerned to make the leap.

Yes I would recommend it, I have a MacBook Air- if for the battery life only.

So far I have not used its raw power much. I think I should have bought more memory for it though! I am a quite heavy user and if I leave things open, it gets full.

I have 1Tb storage but I access a lot of file over my local network. My be I should not. I have had the whole thing lock up when it can't get at files it had when the network was open after I bring it back from sleep.

I think I shall pass it over to my wife when a bigger screen version with an M2 comes out though !

I'm torn between waiting and jumping in. That move to a 2 TB is an expensive one so I understand. I currently use a 512 and would be purchasing a 1TB.

I really appreciate you taking the time to answer my questions!

We'll keep an eye out for the M2!

Stay well.

Hi Dannie, would you mind sharing what update you're referring to? I just bought the new 13" MacBook with the M1 and I am having the same issue where the cursor freezes. Currently running Big Sur V11.

I got the exact same problem with my MacBook Pro (13-inch, M1, 2020) Big Sur!! Hope it's a software problem and will be solved in a future update. I'm so scarred every time it happens :( It was so expensive, things like this should not happen. Also I sometimes have issues with my touch bar. It just turns off and I can't use it until I shut the laptop down.

I’m sure there are so many variables with software glitches, but I would think Apple would’ve had this fixed by now. I’m officially waiting to purchase until the refresh comes out-largely due to this issue.

I hope it’s resolved soon. My 2020 Intel 13” has the worst battery life if any Apple product I’ve ever owned. Very disappointed.

This thread has become a list of errors and bugs in M1 Macs. Are they due to Big Sur or something else ? I have a new one :-

I installed the latest Big Sur update recently, I'm now running 11.2.1(20D74). This morning, when waking from sleep - on recharge, everything looked OK for a few seconds then before I could start to do anything, the entire screen flashed Magenta for a 10th of a second aprox, then rebooted as if from cold. No error signal, no start up chime. It's OK now, but I think it may have done this before while I was not looking as I have found that odd aspects of the system have reset, I'm really not clear on that at the moment though.

Hey, is this problem pretty widely-known? I just received my macbook m1pro and was surprised to see all these tiny little glitches the touchpad has, like for example when I highlight the text excerpt and have the touchpad click, then it kind of stucks in that same click mode and then even when I move the cursor further having factually unclicked it (upressed it), it still highlights the text. Or also, when I want to use the bottom edge of the touchpad, it jut doest react, probably like a half-an-inch of a bottom line of the touchpad... why would I need a bigger touchpad if that's still like in mac air 2015 imho. Also, in this week timeframe of using the mac, the touchbar has already stucked once, I had to reboot the mac; the finder has stucked twice, I had to force quit it and it just seems like either it is the software problem or the macbook itself should've been worked on a bit more to the quality before beings announced as a breakthru. IMHO- dissapointment...

if any of you, guys, know how to fix the problems or had the same annoying them, let me know.)) ALSO, specialists, please, give a feedback!)

Best regards

Hi, then I can be added as having this issue, the pointer is stuck but the trackpad works and things happen on the monitor but the pointer is stuck.

Happen as the laptop is just being logged in to ...

/Anders

I spent several hours on the phone to Apple. Together we realised the major differences between the res-settings for an M1. Once we had worked them out, my machine was working far far better, but, it still Purple screen crash rebooted. Apple shall be sending me a replacement BEFORE I return this one. That way I can transfer my data at top speed. It crashed about three times more after the calls - as follows :-

BUT - that that two days ago and it has not crashed since

It has crashed again since the update to Big Sur 11.2.2

panic(cpu 3 caller 0xfffffe002d7f4c40): "busy timeout[0], (60s): 'AppleAPFSMedia'"

Debugger message: panic

Memory ID: 0x6

OS release type: User

OS version: 20D80

Kernel version: Darwin Kernel Version 20.3.0: Thu Jan 21 00:06:51 PST 2021; root:xnu-7195.81.3~1/RELEASE_ARM64_T8101

Fileset Kernelcache UUID: F78A48EC84D7C3283E7C6C67D00889A7

Kernel UUID: 9FE8C0DA-8ED0-381C-9CEC-2A779F3E1503

iBoot version: iBoot-6723.81.1

secure boot?: YES

Paniclog version: 13

KernelCache slide: 0x0000000025508000

KernelCache base: 0xfffffe002c50c000

Kernel slide:   0x000000002603c000

Kernel text base: 0xfffffe002d040000

Kernel text exec base: 0xfffffe002d108000

mach_absolute_time: 0x47c7451b066

Epoch Time:    sec    usec

 Boot  : 0x603fd3ea 0x000cc1b3

 Sleep  : 0x6043ed38 0x000831fc

 Wake  : 0x6043ef53 0x000ae1be

 Calendar: 0x6043f3b3 0x00030afc