M1 chip MacBook Pro trackpad not functioning (mouse cannot move)

I don't know if similar problem but my mouse misbehaved where on the external screen it just doesn't move where I want it to as it was off target. It seems about three inches off target where the click result in clicking an area to the left and up in vector. But finally I figured it was doing that on the external Dell monitor but not on the Mac screen itself. So I would turn off the external screen, unplug it from the M1 MacPro, turn the external screen bacon, then reinsert the connection to the Mac C port. This happens to every single Mac of the same configuration, and I exchanged it twice already. I wonder if the failure has something to do with the video-mouse connection on the Mac?

Third MacBook Air: Poor battery life again, half as advertised at best. Trackpad sometimes makes the pointer slowly auto drift around the screen following my attempted movements in the buffer - very odd, I've not had that one before. The whole system hangs with NO beachball but recovers to super slow response rate/speed. Battery is drained by network backup. Browsing with chrome makes it hang.

I've given up replacing the machines. Even with these faults it is better than my old laptop. I can see flashes of what it should be. With luck one day it may get and stay there. Disappointed - deeply.

Try this:

Hi all -

I too had this problem, I did an SMC reboot, hold down the left control, left option, left shift for 7 seconds, while holding, press the power down and hold for 7 seconds.

Good luck!!

I'm told by Apple that the way to so an SMC reboot on an M! mac has changed. It is now, shut down, then reboot holding the finger sensor key down until Options is displayed. Then, follow your nose. Has anyone else been told this ?

no. I have a 2020 MacBook M1. I purchased this to future proof me as I use this in my music production. I kept it too long to return. the mouse and track pad stop working, hardly any software or plugins from third party sellers works and it crashes even with Logic x which is meant to be solid with the M1.

so....no would be my recommendation at the moment. I am in fact thinking about a PC and Cubase , that's after 10 years of working with Apple products.

SMC reset is not really a thing any more. A reset can only be done by starting up and holding the power button down for over ten seconds until a settings screen is displayed - then, hunt around for obvious tools and use them as you will. Restarting after that may well work far better. My multiple problems slowly went away after doing that - and restoring - re-installing Big Sur. There is a new version out today 5-5-2021. That could fix things as well.

Hi, it has settled down very well. I get beachballing - sometimes it freezes but I think that is due to trying to access my slow LAN discs. All the other issues have gone :-) I find the screen is too small though, so I'll get a bigger one as soon as they exist - and actually work.

I'm having the same problem: I've just received a MacBook Pro M1, and the trackpad were not working right from the beginning...

I've managed to go through initialization using the keyboard, and then after a few restart, trackpad started working.

I hope I wont face other issues, but this is not encouraging, and disappointing regarding Apple products quality.

Hi guys,

I must say that after upgrading from Mac OS 11.2 all my issues were gone, even the unresponsive trackpad issue.

My M1 MacBook Pro have been nothing but good to me for a long time now.

All fine,

Anders

Agreed. This is not acceptable.

I don't know if my problem has been fixed or not (I haven't had any issues yet today, but that doesn't mean anything because it's random.) but I might have a temporary fix for you.

After 4-5 calls to Apple Support, I finally had someone tell me to turn off any trackpad features I'm not using, such as three-finger-drag to bring up Mission Control. Just turn off anything you don't do a lot with your trackpad. So far, I haven't had any trackpad glitches since I did that.

If that turns out to be the fix, my theory is that the trackpad gets confused about what I'm trying to do (maybe if my palm grazes it while I'm also using multiple fingers), or maybe there's something in the code that's incompatible, so as the trackpad is trying to follow one instruction, it tries to do something else at the same time and it resolves the paradox by shutting down or glitching as we've all experienced....

Apple, this has not been a good experience. Don't make me switch to another manufacturer. Thing is, I love apple products, but it's not acceptable to buy a new computer and have to hard-restart it twice every day since it arrived.

I'm on the phone - waiting - to get my fourth machine - third replacement from Apple. They have so far blamed Google Chrome, my small memory of 8G and the software I have migrated from my MBP . The last thought actually holds water. I rejected the first few out of hand as - been there- done that too often.

So - probably, yet another new machine on the way and I shall have to manually reinstall everything !

Deeply unimpressed.

Helpful but bloody ****.

hello'

I bought m1 MacBook in January and had the same problem with the trackpad mouse I have put up with it up to now as I thought that it was a software problem and apple would fix as such a inportant part of a MacBook, It's now may five mouths and still the problem is her I am thinking about taking it back to apple as this is happing to often and they are not cheap,

I am typing this on my fourth MacBook Air M1 computer. This one was bought from an Apple store in person. The keyboard feels different, better, more solid. The Trackpad feels better too. I think the second batch of machines is far better than the first. This is now a 16Gb memory, 1Tb SSD gold Rose computer - 10% off due to academic use - about £1,500. So far it is some how feeling simply great ! But - this is the first text I have typed on it - the day is young...

Apple refused to do a third swap, so shall give me my money back - I hope ! I have taken the opportunity to increase the memory as I'll never be able to change it. Also - as the shop actually had a 1Tb SSD version, I got that too. Rose Gold is rather splendid by the way - and it helps me tell which of my many machines is the good one...

This time I shall populate it fully manually - other than the iCloud stuff. I have cut back on iCloud to the Free option from the 1Tb because - basically - it was terribly slow, utterly unreliable and apparently my account's files kept getting corrupted in some way - Apple server end fault. This took me weeks to work out. I thought it was down to my kit - it wasn't.

The manual population shall be a real pain, but, there is a chance there is some unknown problem with my ancient data that caused all my problems. This I doubt, but I've nothing else left to try.

I'm using M1 MacBook Pro which I bought in Jan 2021.

I think I'm having a similar problem with my trackpad...occasionally the mouse (trackpad) having issue on scrolling & also on 3 fingers tap (look up wordings)!

Is it due to MacOS or hardware issue?

I have just...for the first time... had this... had laptop since March 21, first my internet disconnected to the wifi router... so decided to restart the MacBook (M1 Pro 16GB 500GB SSD Big Sur 11.2.3) same thing... first of couldn't see curser at all.. then by moving around the track pad I could highlight stuff on the top menu bar... then cursor reappeared but was not moving properly... like really laggy movement... got it eventually to the shut down menu... shut down and then restarted it... solved for now but hope it doesn't become an ongoing issue....

A lot of reports on this now... would be nice to get some feedback from Apple about potential cause/s (and a fix) for this...