M1 chip MacBook Pro trackpad not functioning (mouse cannot move)

Some applications may cause high cpu usage resulting in high temperature that could impact your battery life.

e.g: Watching youtube videos on a few Chrome windows, running simulators + xcode & vscode

FYI it took me 230$+ to replace the battery for my mac 2015 or ~ 20% Mac M1 price this month lol.

I have the same problem, my mouse is not working and frozen when I open the Mac and I have to shutdown by holding power button for few seconds and reopen it to make everything back to normal. It happened few times after I updated it to Big Sur 11.2.3.

Mine is MacBook Pro 512GB 16GB RAM, it's quite annoying. anyone knows what is the solution?

Exact same issue. almost a week going back and forth with Apple, software installs and expect they'll eventually give new hardware which might be defective throughout?

Real nightmare. Unusable.

It's a KNOWN issue at this point. Other threads about this yet they act like it's brand new problem for me. Couldn't have happened at worse time professionally.

I would not recommend buying an m1 right now.

Apple, please respond to users with this issue with what we're to do and not waste our time on hour calls, genius appointments, OS reinstalls that don't work.

Come on.

Could you tell us what do you mean by upgrading your Mac?

Just gotten the 2nd replacement Mac from Microcenter today and the same bug would show up wth the tracking/pointer malfunction, off target! I really am desperate for a fix but the Apple tech support has no idea what to do. They suggest I send the computer in for them to check.

My pro has the same issue. I chat with the tech service and was given suggestions to run diagnostics plus upgrade the operating system. Both doesn’t work for the issue and the issue come up more frequently. I made an appointment to be onsite on Wednesday. I wish it will be helpful though it probably will not. May I ask how long did you have the air and they offered the exchange option?

I was suggested to run diagnostics and upgrade operating system. I did both, no help to address this issue. Then, I was adviced to apple retailer store and run physical check. I am going to visit retailer store tomorrow.

I just got exactly the same problem on my new Macbook pro M1 16Gb 512SSD after 3 days using it. The trackpad doesn't work and the pointer frozen. After a few minutes I try to restart the Mac, but it did not respond. I really got disappointed and frustrated. I had never questioned apple products before, but now I have to think about it.

Then I called the customer service and they offer me a replacement but I have to wait for another 2 weeks. So disappointed!

I dout that they will recycle this Mac, it would become a new mac for another person!!!!?????

It a new Macbook pro with 3 days old. Thats ridiculous!

What would I do if I get the same problem on the new Macbook coming?

I have the exact same issue..brand new Macbook Pro 13 M1 16GB ram 1TB SSD...All of the sudden the trackpad (or external USB mouse doesnt matter) became to the point where I could not control the cursor on the screen...Apple NEEDS to fix this on a $2500 machine! This expensive of a machine and these types of problems...come on Apple. I returned it and got another one and had exact same issue. Get with it Apple!

Same issue, dont know what to do. Also, I noticed my safari just crashing down, stopping all the webpages to respond and unable to close (close red button and minimize yellow button just faded off). Have to force quit and reopen again to get the same issue in few minutes. I do not know what to do as I am out of return window too. Apple chat has asked me to run diagnostics, where no issues were found. What to do guys? any suggestions for my case?

Thanks in advance!

I don't know if similar problem but my mouse misbehaved where on the external screen it just doesn't move where I want it to as it was off target. It seems about three inches off target where the click result in clicking an area to the left and up in vector. But finally I figured it was doing that on the external Dell monitor but not on the Mac screen itself. So I would turn off the external screen, unplug it from the M1 MacPro, turn the external screen bacon, then reinsert the connection to the Mac C port. This happens to every single Mac of the same configuration, and I exchanged it twice already. I wonder if the failure has something to do with the video-mouse connection on the Mac?

Third MacBook Air: Poor battery life again, half as advertised at best. Trackpad sometimes makes the pointer slowly auto drift around the screen following my attempted movements in the buffer - very odd, I've not had that one before. The whole system hangs with NO beachball but recovers to super slow response rate/speed. Battery is drained by network backup. Browsing with chrome makes it hang.

I've given up replacing the machines. Even with these faults it is better than my old laptop. I can see flashes of what it should be. With luck one day it may get and stay there. Disappointed - deeply.

Hi, it has settled down very well. I get beachballing - sometimes it freezes but I think that is due to trying to access my slow LAN discs. All the other issues have gone :-) I find the screen is too small though, so I'll get a bigger one as soon as they exist - and actually work.

This is my third MMacBook Air M1. TODAY - this morning - it crashed.

Turning on from sleep in the morning after about six hours. The mouse froze as I was reading my emails. After about five seconds the screen first went fully black, then fully and purple for perhaps a 10th second, then crashed and restarted as if from a cold start. 

I AM NOT HAPPY !

Yesterday I thought everything was fine. Today it clearly is not ! Apple has some deep fixing to do.

hello'

I bought m1 MacBook in January and had the same problem with the trackpad mouse I have put up with it up to now as I thought that it was a software problem and apple would fix as such a inportant part of a MacBook, It's now may five mouths and still the problem is her I am thinking about taking it back to apple as this is happing to often and they are not cheap,

I am typing this on my fourth MacBook Air M1 computer. This one was bought from an Apple store in person. The keyboard feels different, better, more solid. The Trackpad feels better too. I think the second batch of machines is far better than the first. This is now a 16Gb memory, 1Tb SSD gold Rose computer - 10% off due to academic use - about £1,500. So far it is some how feeling simply great ! But - this is the first text I have typed on it - the day is young...

Apple refused to do a third swap, so shall give me my money back - I hope ! I have taken the opportunity to increase the memory as I'll never be able to change it. Also - as the shop actually had a 1Tb SSD version, I got that too. Rose Gold is rather splendid by the way - and it helps me tell which of my many machines is the good one...

This time I shall populate it fully manually - other than the iCloud stuff. I have cut back on iCloud to the Free option from the 1Tb because - basically - it was terribly slow, utterly unreliable and apparently my account's files kept getting corrupted in some way - Apple server end fault. This took me weeks to work out. I thought it was down to my kit - it wasn't.

The manual population shall be a real pain, but, there is a chance there is some unknown problem with my ancient data that caused all my problems. This I doubt, but I've nothing else left to try.