Apple logo flash at startup

New iPhone 12 Pro. At startup the Apple logo flashes super bright for a brief second then the screen goes dark for about 10 seconds before the Apple Logo re appears at normal brightness to finish the startup. I’ve had iPhones for years and never had the logo turn on and then off during startup. Is that Normal for the 12?

iPhone 12 Pro, iOS 14

Posted on Jan 14, 2021 6:41 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2021 5:37 AM

After more than two weeks, I think that it is time to sum up the situation: the "flashing Apple logo" issue described by Blue-per does not occur when we unbox and boot the iPhone 12 (mini)/12 Pro (Max) for the first time, it occurs when the iPhone is already set up.

In most cases the phone performs normally after it boots up. Some users found hardware problems when using their new iPhone (phone needing to be connected to power in order to boot up, screen burn-in, battery charges very slowly, camera not taking HDR photos, etc.).

In my opinion those problems are not related with the flashing logo at startup, because they are very different from each other and they are isolated cases. They are just coincidences.

That does not mean that the flashing logo is not an issue: there are iPhone 12/12 Pro which boots with the (classic) steady Apple logo and some iPhone 12/12 Pro that do not, so it is obviously not a normal thing. It is not a "new feature" or "expected behavior".


After reading other answers on the forum, we can deduce that the issue does not occur on iPhone 12/12 Pro that were shipped with iOS 14.1 or with iOS 14.2 pre-installed, it (mainly) occurs on iPhone 12/12 Pro shipped in January with iOS 14.3 pre-installed. As a matter of fact a lot of people returned the device during the last weeks and got a new one with the same problem.

Now, we suppose (and hope) that the issue is part of iOS 14.3 and not in the hardware of the phone. In this case Apple should be able to fix it with an update, maybe already with a sub-dot-release (iOS 14.4.X) or later with iOS 14.5. There are some comments in favor of that supposition too, where people noticed that issue after updating from iOS 14.2 to iOS 14.3.


On the other hand, it is strange that (most) iPhones who updated the operating system from 14.2 to 14.3 did not experience the issue. And it is even stranger that I read a reply from a user who encountered the problem already on iOS 14.2. Those facts contradict our supposition above, and maybe the flashing logo has nothing to do with iOS 14.3.


I am sure a lot of people have this problem too; they do not notice it, because nowadays we do not shutdown and restart our phones very often. And even if they do that, they (probably) don't keep looking at the boot screen for issues.

It is very hard for us to guess if it is a software or a hardware problem. Only Apple can give us an official answer, and in order to solve the problem as soon as possible I ask you to continue upvoting this and other similar posts (clicking on "I have this question too"), commenting if you have some news from Apple and reporting the case to the Apple Support.

1,089 replies

Mar 14, 2021 5:30 AM in response to MasumCN

regardless the issue is software or hardware, no official feedback from Apple, no support from apple customer services, no responses from feedback communication, we are just able to write here which is not helping us. I already escalated the issue ministry of commerce in Saudi Arabia for Arab Computers as they are not able to fix the issue in warranty time frame passed and no response from them as well. They push me to take the faulty iphone without fixation or replacement or refund.

so we are stucked and forcing by Apple to wait with new sw upgrades which we dont know this issue will be fixed and no timeplan ot announcement even for it.


Mar 14, 2021 6:09 PM in response to monazona

monazona wrote:

Please tell me how the heck I can get out of this conversation!!

You need to deal with a bug in the forum software:


  • Scroll to the top of the page on a computer and you will see a button that says “Following"
  • Click on it and it will change to “Follow"
  • Now click the "reload" arrow for your browser.
  • If it changes back to "Following" after you reload the page, repeat the action; it may take several tries.


Once it remains the white "Follow" after you reload the page, you're done. You will have to repeat the process for roughly as many times as you have posted to the thread.


Mar 15, 2021 6:50 PM in response to Lawrence Finch

How did you like how you are assuming it is not an “issue” this cosmetic bug could be causing voltage spikes to the screen And or other parts from what it looks like. Just say cosmetic bug without testing internal voltages. It’s like seeing a car that won’t start because of a dead battery is because of a blown engine without any true diagnostics. luckily Me and my team are taking apart an iPhone with this issue. To see if there any voltage spikes across-the-board.

Mar 17, 2021 1:23 PM in response to Blue-per

Brand new iPhone 12 pro max (bought March 15). After two days I experienced my first big crash. Actually it is my first iphone crash ever. The Camera app froze, and after closing it i would not load again, and neither the Settings menu. I tried a force restart and after some time I got the dreaded "Flashing Apple Logo". Out of curiosity I took a look at the Analytics log and noticed many crash logs named "Stacks" and "Jetsam", just after a few days owning it. To compare, I took a look at my late iphone 11 logs and it shows a grand total of 0 crash logs of the like on the 12PM.


Besides this crash and those many failure logs, the phone seems to perform fine. Battery is ok but not much better than the older iphone 11 though...

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Apple logo flash at startup

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