Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro max (IOS14.4) won't unmute group message

I muted a group conversation on iPhone pro max iOS 14.4. Now when I unmute it, it goes back to mute when I receive a message on the group. I've tried going into info and unmuting, also swiping left on the group name and unmuting. Still goes back to muted. I've also tried turning off alerts in messages, restarting and turning message alerts back on. Still the same thing happens. I also tried deleting the conversation and having someone add me back on. It will say unmuted until I receive a message on it and then it will mute it and I don't know it is there until I physically look at phone. (no audio). My other messages are fine. But I've never muted them and tried to unmute them. Does anyone have any suggestions on how I can fix this? Thank you for your help.

iPhone 12 Pro Max, iOS 14

Posted on Feb 16, 2021 2:58 PM

Reply

Similar questions

19 replies

iPhone 12 Pro max (IOS14.4) won't unmute group message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.