Apple CarPlay keeps disconnecting (2021)

I got my Elantra 2021 yesterday and I am facing exactly the same issue. I called the dealership and they had no idea what’s going on. What’s strange is that when I did a test drive for other hyunda 2021 cars, the wireless carplay(phone projection) behaved the same way. I can certainly confirm this is an issue with apple because I tried connecting my friend’s android auto and that has been working fine. So I would like to request Apple to look into this matter. I am sure everyone with a brand new Hyundai car using an iPhone is facing this.

That tells me it is a Hyundai issue if all of their products are having the issue. (Perhaps a big reason why Hyundai/Kia are switching vendors of their in-car entertainment systems starting in 2022.)

NVIDIA and Hyundai Motor Group today announced that the automaker’s entire lineup of Hyundai, Kia and Genesis models will come standard with NVIDIA DRIVE™ in-vehicle infotainment (IVI) systems starting in 2022. From entry-level to premium vehicles, these fleets will feature a rich, software-defined AI user experience that is perpetually updateable.

Hyundai Motor Group Selects NVIDIA DRIVE Infotainment and AI Platform for All Future Hyundai, Kia and Genesis Models

Were it Apple it wouldn't work in any car from any manufacturer, and that is not the case.

Ive been having the same issues with carplay constantly dropping out, it keeps stopping my music and exiting the navigation which is highly dangerous when at a roundabout or motorway junction. This is on an aftermarket pioneer touchscreen head unit. Its been working fine for about 18months until the end of March/early April, this would indicate its an Apple issue

Hello everyone, first time in apple community.

I´m from Argentina.

Recently i have installed an outside market unit on my car. It´s a Pioneer that supports wireless apple car play and android auto.

I´m having the same issues you guys are talking about, and i have found that the problem is when you pass near cell phone antenas.

Every time I run thru them, same places, the problem happens. No matter the speed.

Since its not a problem from my unit or the manufacter of the stereo, apple must have a response to this situation.

Anyone has found a solution to this?

Thanks!

THE FIX (for me)

I too WAS (and I emphasize “was”) having the disconnection issue as well. I have a 2018 KIA Cadenza (no laughing anyone!) which is actually the one of the most underrated cars out there! Regardless, I have an iPhone Pro Max… with wire connectivity. It would drop moments after connecting, causing frustration while driving (dangerous obviously).

Someone on this thread suggested a fix; I tried it and the result was “instant success”! Thanks to that contributor.

What was previously “okay” to use suddenly wasn’t. Using a GENUINE Apple wire connecting to the car’s USB port solved the issue for me. It has never dropped since.

I hope it works for you.

Thanks again

I have 2022 Tucson with wireless CarPlay. My IPhone XR disconnects continuously. I thought it was better after the last iPhone update but it is not. My wife has iPhone 13, I believe, and she has no problems at all in the same car.

my wife uses an Android and the sporadic disconnect happens with her phone as well.

It worked perfectly for the first 3 months then it stopped working. When she turns the car off it will start working again BUT it would inevitably fail while traveling.

That's why I think cable connection is the way to go. And I cannot understand why Apple/Hyundai is pushing for wireless. You need to charge your phone anyway, right?

Also I cannot believe that they actually released such faulty solution to customers...

Add me to the growing list of people with wireless CarPlay connectivity problems. I have a 2022 Hyundai Tucson and since day 1, there is about a 50/50 chance of it connecting properly. When it doesn't, I either get it working again through a combination of restarting my iPhone 12, or the car. Its never predictable, which is why I can't say restarting the car or iPhone is always going to work, and I have to often try both. A typical scenario: start the car in the garage, iPhone connects beautifully through wireless CarPlay, drive to the store and go in, returned the car just a few minutes later, start the car, will not connect. Location doesn't matter. Nothing is consistent about the problem, which is what makes it so maddening. Rinse and repeat.

Not sure if they are cellphone or communication antennas, but they are always present when disruption happens.

Clearly is not a hyundai issue.

I have a Pioneer unit that supports wireless carplay and android auto and the only problem is with the iphone.

Seems tha Apple can’t find a solution and blame others for their fault.

They have to start figuring out what might be the problem cause in a near future all cars would have this technology

What I have found so far is my phone and daughters phone, both iPhone XR, constantly lose connection. So much that you can’t even use Apple CarPlay. If you use just blue tooth it works fine. But that doesn’t help with GPS navigation. My wife’s phone, iPhone 11, seems to have no issues with Apple CarPlay.

The YouTube video for engineering mode works. Everyone with this issue, should, for now, do this. It will save you tons of aggravation when driving. You could also switch it back whenever you want.

[Edited by Moderator]

I also experienced this issue. 2-4 times per day. I have a 2019 Audi etron. I experience a CarPlay disconnect/reset at two particular areas of my commute. I have experienced the issue with an iPhone 8s and a new iPhone 13.

I have experienced the disconnect with Bluetooth, but also when the phone is plugged in via USB and Bluetooth is disabled.

Same here with my 2021 Elantra.  Wireless Carplay disconnects at the same locations on the routes I frequently travel and won’t connect again until I shut off the car or reset the display unit.  Hyundai dealership did an update to it but that did nothing to fix the problem.  If anyone has any suggestions I welcome to hear them.  So frustrating that I paid for a feature that I can only partially use.

I have upgraded to 14.5 so hoping this may help.