Apple CarPlay keeps disconnecting (2021)

PIONEER STEREO ( CarPlay keeps randomly disconnecting or buffering )

The following needs to be checked and in this order

Low-Data Mode --> toggle --> Phone / Mobile --> Mobile Data Options

Low Power Mode --> toggle --> Battery ( Battery too low might also trigger yellow Low Power Mode )

for the following -- When Connected to eg PIONEER STEREO WIFI HOTSPOT MODE

toggle --> WiFi --> CHECK --> All Auto Join --> WiFi settings --> can be better choice not to have this for example

inside DMH-ZF9350BT --> My Networks

toggle --> WiFi --> Ask to Join Networks --> Notify mode --> can be better choice

toggle --> WiFi --> Auto Join Hotspot --> Ask to Join

Cigarette lighter voltage drain / or other amp problems

Cigarette lighter bluetooth devices or other WiFi / BlueTooth devices plugged in

It’s very frustrating when you connect and Apple Car Play is greyed out but Android is working. Mine has been better since I changed the cable.

Hello, CarsonTuning!

After reviewing your post, it seems like you are having some significant issues with CarPlay. We definitely understand that when that feature is not working smoothly, it can be a concern and we'd love to help. Let’s start by reviewing this article: If you need help with CarPlay

Please let us know if you have follow-up questions, or if the issue remains unresolved. Have a great day!

Hyundai and Kia use the same in-car entertainment systems and some have had their issues fixed by a software update to their vehicle.

This is not an Apple issue, it is an automaker issue.

If you find it "dangerous," do not use your phone while driving; that's the best approach anyway.

Maps?

https://buy.garmin.com/en-US/US/p/669167

I believe it’s an Apple problem and not your car. Sometimes it never connects and I have tried everything from new cable to turning everything off and in. Phone says connected to Peugeot but maps never available.

I got my Elantra 2021 yesterday and I am facing exactly the same issue. I called the dealership and they had no idea what’s going on. What’s strange is that when I did a test drive for other hyunda 2021 cars, the wireless carplay(phone projection) behaved the same way. I can certainly confirm this is an issue with apple because I tried connecting my friend’s android auto and that has been working fine. So I would like to request Apple to look into this matter. I am sure everyone with a brand new Hyundai car using an iPhone is facing this.

That tells me it is a Hyundai issue if all of their products are having the issue. (Perhaps a big reason why Hyundai/Kia are switching vendors of their in-car entertainment systems starting in 2022.)

NVIDIA and Hyundai Motor Group today announced that the automaker’s entire lineup of Hyundai, Kia and Genesis models will come standard with NVIDIA DRIVE™ in-vehicle infotainment (IVI) systems starting in 2022. From entry-level to premium vehicles, these fleets will feature a rich, software-defined AI user experience that is perpetually updateable.

Hyundai Motor Group Selects NVIDIA DRIVE Infotainment and AI Platform for All Future Hyundai, Kia and Genesis Models

Were it Apple it wouldn't work in any car from any manufacturer, and that is not the case.

Ive been having the same issues with carplay constantly dropping out, it keeps stopping my music and exiting the navigation which is highly dangerous when at a roundabout or motorway junction. This is on an aftermarket pioneer touchscreen head unit. Its been working fine for about 18months until the end of March/early April, this would indicate its an Apple issue

Ok, so I had my car system updated today and yes, I have the latest iOS installed but I’m still getting the same message that ‘my phone is not responding’ when using Google Maps. Spotify seems to keep going regardless but it’s the maps I want! Am going to try Waze and will report back for anyone following this in Australia or wherever Waze is downloadable as to whether there are still issues. This is so frustrating. I’ve had cars with cabled systems on loan and no issues. It just seems to be Bluetooth! Come on Apple/Hyundai. We need a solution which stops this message coming up every few seconds!!

Yes this is only on Wireless.

also worth noting, when it disconnects- the music keeps playing, just the maps and interface disappear.

this might be related to the fact that wireless CarPlay uses BT to stream audio and WiFi for the rest

Issues like this are usually due to the automobile's head end.

For example, if RF interference causes my Toyota's head end to lose contact with my phone, it won't recognize it's there until I shut the car off and turn it back on.

Bought the 2018 Elantra in April 2021 and all worked fine. Just in the last two weeks I’m having constant dropouts with Apple Music via Car Play. Reconnected, reset, etc. I know it’s an Apple issue and specifically an Apple Music issue since I also have Spotify on my phone and that has been playing without interruption whenever I switch over to it.

@djwilly - I think this thread is talking about problems with Wireless CarPlay, I believe the 2018 Elantra uses a wired connnection (i may be wrong).

That said, if it's only Apple Music that is affected in your case (i.e the CarPlay display works ok) you should open the music app on your phone when the issue happens and see if there are any warnings.

For me, something like that happened once and I got a message saying that my Apple Music account is being used on 2 devices at the same time (my kids were using it at home and I was trying to use it at the car).

Might be worth checking for any messages in the app.

Sadly, there's nothing anyone can say except for the fact that Hyundai Australia is not in fact providing the AirPlay compatibility they advertised.

Whether there is anything that can be done in Australia from there I couldn't say.