Odd App Store Update Page

I just contacted Apple support and they suggested creating a Test User and Boot into Safe Mode. Neither worked.

Apple Supports final suggestion was reinstall MacOS. WTF! I thought I switched from Windows to Mac to avoid this troubleshooting gem!

If anyone has a suggestion to fix this problem please share.

Pretty disappointed in Apple's "Support".

I went here:

https://www.apple.com/feedback/macos.html

and I wrote them this:

I know that macOS High Sierra is not supported anymore but the App Store in macOS 10.13.x fails to load CSS in the Updates tab. The other tabs load fine.

Apple Community discussion forum is full of this issue:

https://discussions.apple.com/thread/252639798

https://discussions.apple.com/thread/252635034

It's an easy fix, please take a look at it.

Regards

Okay that kinda weird.

I was trying to find a way to fix that without any hope, I deleted;

com.apple.appstore

com.apple.onboarding.appstore.bundle

CommerceRequestCache

and I rebooted, and App Store update is now fixed.

I can't guarantee this will work, since I was so sure I wasn't able to fix that, but like, wtf now.

..same here

10.13.6

HighSierra

Can't upgrade OS as have gone as far as mid 2010 imac will permit!

Not prepared to get a replacement newer Mac simply to re-establish CSS on updates page! Surely Apple can/will sort this....

Here I thought I was the only one. Glad I am not the problem.

Looks like Apple nuked the CSS for the updates page for everyone running 10.13 and down. It isn't that hard to keep it around to keep the product looking decent. I guess this is how the Mac App Store goes eventually, unlike Software discs that keep on ticking and look perfect.

MIA (Missing In Action).

If it isn't us, it is on Apple's end for the Mac App Store. It is a web page in an app, just like the iTunes store. Therefore it is missing its CSS for this generation of Mac App Stores. 10.11 is also doing the same thing. A few weeks ago it was just fine. I know lots of Mac users using 10.11 or 10.13, so this will effect lots of people.

10.14 is a different version of the Mac App Store, with its own CSS, and is therefore unaffected.

I have seen no evidence that it isn't on Apple's end. I hope they fix it but since it isn't "supported", they might not. They did fix the web end for the Apple TV 1st Gen several years ago to make it last one more year, so there is hope. That took a full month before it was fixed and many people contacted Apple directly to complain.

Hope that clears up your questions.

The Problem here obvoiusly $$$/Power/Controll oooppsss sorry, "unsupported", Right. I am doing software developing and web design since 1999 and this is just baaaddd design choice what poor programmers has to follow as per management/teamleaders dictate at Apple. I do not see any sensible decision behind this which is helping the actual end user.

Apple could just simply turn it from dynamic to static and have it living locally on the mac until the mac is reinstalled at which point the installer should have taken care of it the same way, especially true if there is no support anymore to it at least keep it as it is (There might be historical and sentimental value which should be kept to keep the image of the Apple branded software to stay intact).

Furthermore, Apple, please Allow people/users/customers decide to stay with an old system or not and give them the RIGHT/RESPONSIBILITY to face any consequences in terms of security and its use.

Apple, Please do not go toward the same old thing which now we are fighting naming the "Right to repair" movement. This is the same but on the Software level and it is such that it actually damaging the Brand and its image by not keeping its style and functionality stay as is until the end of time. I guess 100 years from now These Systems definitely will not look as they are now, slow degrading signs of time showing up showing in some part the corporate greedyness' not so End User friendly teeth.

I hope Apple if you are listening and have some truth left in your mantra of SERVICE your users, please SHOW THAT. History will catch up and what you are doing now will be how YOU WILL BE REMEMBERED either the Apple WHO CARES or the one DO NOT.

I wish we could just upgrade to solve the issue but a lot of my Mac hardware cannot run 10.14 or higher. Then there is software compatibility issues with newer versions etc. It isn't like the old days of Mac OS X where upgrading was a no-brainer and simple. Still hope Apple fixes it.

That's true, it's just a matter of cosmetics, but still, it's ugly and I think we users do not deserve it.

I don't want to upgrade to High Sierra because I want to keep my internal HD formatted in HFS+ and not that APFS format that I hate (also because I cannot check it with Diskwarrior), furthermore, new macOS on my opinion are getting worse systematically. So… I will keep this odd aspect page in App Store and that's it.

Running macOS 10.12.6 Sierra on iMac 27" Retina 5K 2017, which most likely will be my 'last' Mac, since my next computer will be a gaming PC running Windows. I have been with Apple since 1991, and now their behaviour has become unbearable since early 10s.

I guess at Apple they are more interested in shareholders business along with their own, rather than help long-term users like me (and like me, I guess in the world there's plenty of others).

Too bad. Not my fault, after all. I did all I could for 30 years, but now this way of doing (bad) things has simply become impossible to stand.

Cheers.

This remains a problem on each of my devices.

It is clearly a Server-side problem as a result of how the App Store is feeding the layout design for this page.

(As noted, other pages in the App Store do display correctly.)

[Edited by Moderator]

Same here, on High Sierra, since a few weeks.

Please report here in the macOS section, so Apple devs will notice and hopefully fix it:

https://www.apple.com/feedback

You're not alone!

Check this link: https://discussions.apple.com/thread/252635034

Cheers!