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After the spatial Audio launch today, songs only play for 15 seconds and then cut off.
i got error code (-16833)
anyone help?
iPhone 12 Pro Max
Even if i turn off dolby and reinstall my music it doesn't work...
this is pretty unacceptable of apple, people pay for this stuff...
idc about the spacial audio or losless audio, but if this problem isn't recognized any time soon, I might switch to spotify or deezer. Just want to listen to my songs offline
It’s ten pages of responses. It’s not surprising if not everyone caught it. And it’s also helpful to have maybe something to do in the meantime.
Same here. Just updated, problem solved. This issue was not exactly what I’d expect from Apple given their usual focus on user experience but I’m glad it’s over now.
I experienced this issue also, only if I’m offline. It doesn’t happen for me when I’m connected to Internet. I tried re-downloading the songs having this issue and it seems to be fine afterwards.
Updated my phone to iOS 14.7.
Corrected for some songs.
But others still have the bug.
… really annoying.
had lot of hope with the update.
Confirmed after update no change for me. Still have the 15s bug.
Yes same problem in fact. The problem still appears for lossless streamed songs.
no issue for songs downloaded.
Seems to be resolved for lossless streamed songs for me. I also flushed my dns cache.
Fred
This. If you have enabled any of the new audio settings that were recently released it only makes sense to redownload your music in the new format settings.
Hi All,
For everyone still having this issue just upgrade to 14.7. The fix has been released and is working.
Keep safe and carry on!
Nick
switch everything off related to dolby music (“dolby atmos” and “download in dolby atmos”) and also spatial audio when u listen to music
The latest software update seems to fix this problem completely for me; the songs play fine without issues even offline.
Yes mine as well. Keeping my fingers crossed!
“Sign out iCloud, Music, restart, sign in” didn’t work for me.
This problem is solved in update IOS 14.7.
Update your phone.
the only thing that worked for me was turning off dolby atmos and download in dolby atmos, and then re-downloading any song i need to listen to offline
Apple Music stopping after 15 seconds. Error code 16833
