Downloaded lossless songs stop at 15 seconds every time

I have the issue since day 1 the lossless music released

Tried many ways/ time as per the Apple support stuff over phone :

-Reinstalled music app

-Switch on / off about the hi res / lossless options

-sign out / in Apple ID. (Very troublesome )

it was OK just few hours but all fail next day again and again .

the only stupid way to overcome this problem is to switch on “ mobile data “ for those downloaded music . It sounds extremely ridiculous for Apple product / IOS/ App….

I’ve had the same issues- I thought it was just me. Daily I’ve been deleting the files and re-downloading, did a hard restart of my phone, and I continue to have issues. I cannot find the non-lossless files in ITunes anymore, so I guess we’re stuck with music that doesn’t work. I hope there’s a software update being worked on.

Same issue here. I have the iPhone 12 Pro Max with the AirPod Max. Never noticed any issue with offline/downloaded music until Lossless. I downloaded several Lossless albums onto my iPhone and played them fine while on LTE/5G/WiFi. But I recently flew and put the iPhone in Airplane mode. Now, Lossless albums cut off on every song at the 15 second marker. Lossy albums play fine. Only seems to be an issue when there's no network connectivity or Airplane Mode.

After deleting, redownloading, and deleting it again, I think I may have found the solution - for me at least.

I turned off Cellular Data on the Music settings, and downloaded the songs via WiFi. After that, I turned the phone off, and turned it on again, put it on Airplane mode - and the Lossless songs played fully!

Granted, I can't stream using cellular data, but then again my iPhone is used totally as an iPod rather than a phone so it's not a big problem for me.

I still have the problem, I have noticed that if I re download any of my songs it only work around 24hrs.

What have I’ve done is create a playlist with the songs that I’m listening lately and delete the downloads and re download it. I hope that this helps you.

Apple must fix this issue soon, it’s pretty annoying.

Having exact same issue, after 14 seconds just stops playing, interesting thing is I called Apple Support who advised they are not aware of any issues at all!!! I am like really??? Read your community comments and get a fix in place ASAP please?

Hey man turns out we’re all not alone, I had this same exact issue and almost destroyed the phone I have now over the rage but it’s just a easy fix, just delete the app and redownload the music but before you do that, go into your setting and make sure all of that Dolby atmos and lossless audio nonsense off it’s completely useless and it doesn’t even work with Bluetooth connections, but hey good luck man👍🏽

[Edited by Moderator]

No way I’m going through the restore BS. I turned off the service for Dolby Atmos and Lossless Audio and all my songs play fully now. I will wait for a software update, with iOS 15 coming they will have to fix the issue.

Meanwhile, my iMac, which had played all Lossless songs flawlessly up until now, suddenly started skipping over them entirely. It was hard to believe Apple hasn’t fixed this problem that has plagued their flagship service for 2–3 weeks, they’re allowing it to get even worse. All that without a single word acknowledging the issue, let alone a resolution. They’ve changed music forever, that’s for sure—and not for the best.

Same here. I've TRIED everything !!! Couldn't get it to work and it's frustrating. I didn't hard reset the phone though to be honest because it's a huge hassle, however I did uninstall the app and downloaded all my music again, which took a huge time to finish, and the problem remained. Wanted to get a refund for what I've paid but couldn't.

I got a whole new phone and it is still happening to me. I downloaded the music with standard pre-set settings and immediately ran into the issue. I removed the music app (and all downloaded music). Re-downloaded the music app, turned off ATMOS Dolby and turned on Lossless. Re-downloaded music. Worked for about 6 hours and then it started doing it again.

It seems to do this for all my older music, when I actually had to purchase them. This is frustrating because I am on vacation driving in a lot of places that doesn’t have WiFi and can’t listen to any music.

I DISABLED Lossless audio just because of that and switched back to Tidal HI-FI. Sorry this is frustrating when you're in a vibe and then the songs cuts for no apparent reason. You can do better team. You got this. Let's go.

i am also having same problem on my iphone 8. After 10-15 sec of playing lossless it stops or sometime there is distorting sound. Normal songs are completely fine. Sometimes music app freezes and then u have to kill the app. Please suggest any solution other than deleting the app or restoring coz i will looses 35gb of music

Hello,

I have noticed that this issue comes up when you new music to a playlist, after it has already been download!

So maybe try making a playlist of the songs you want, download it, and don't add any new songs to that playlist.

This is not a solution, but can be a temporary fix until apple fixes the bug.