You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email used by Another Apple ID

I am trying to get rid of my old Apple ID that is useless and update it to the one I have on my computer. I am trying to delete my old one and replace it with me new one but it says this email address is not available. Choose another address. This is the only phone I have. I had my previous phone stolen so it might still be plugged into that one but this phone is what I want it to be on. Is there anything I can do?

iPhone 5s, iOS 10

Posted on Jun 22, 2021 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 10:50 AM

Apple does not have a statement about email address re-use in its documentation that I can find but here is an April 2021 post by ASC contributor IdrisSeabright that was recommended by the official Apple team -

"Once you've used an email address as an Apple ID, it can't be used again for an Apple ID, even if the first Apple ID has been deleted."

https://discussions.apple.com/thread/252629414?answerId=255095641022#255095641022


This is in accordance with what is claimed in this April 2021 post https://discussions.apple.com/thread/252629414

- Original post: "I tried contacting chat support and finally phone support today and they told me that you can NEVER use an email address that was used for a deleted account."

1 reply
Question marked as Top-ranking reply

Jun 22, 2021 10:50 AM in response to girlneedshelp33

Apple does not have a statement about email address re-use in its documentation that I can find but here is an April 2021 post by ASC contributor IdrisSeabright that was recommended by the official Apple team -

"Once you've used an email address as an Apple ID, it can't be used again for an Apple ID, even if the first Apple ID has been deleted."

https://discussions.apple.com/thread/252629414?answerId=255095641022#255095641022


This is in accordance with what is claimed in this April 2021 post https://discussions.apple.com/thread/252629414

- Original post: "I tried contacting chat support and finally phone support today and they told me that you can NEVER use an email address that was used for a deleted account."

Email used by Another Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.