Email used by Another Apple ID

I am trying to get rid of my old Apple ID that is useless and update it to the one I have on my computer. I am trying to delete my old one and replace it with me new one but it says this email address is not available. Choose another address. This is the only phone I have. I had my previous phone stolen so it might still be plugged into that one but this phone is what I want it to be on. Is there anything I can do?

iPhone 5s, iOS 10

Posted on Jun 22, 2021 10:41 AM

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1 reply

Jun 22, 2021 10:50 AM in response to girlneedshelp33

Apple does not have a statement about email address re-use in its documentation that I can find but here is an April 2021 post by ASC contributor IdrisSeabright that was recommended by the official Apple team -

"Once you've used an email address as an Apple ID, it can't be used again for an Apple ID, even if the first Apple ID has been deleted."

https://discussions.apple.com/thread/252629414?answerId=255095641022#255095641022


This is in accordance with what is claimed in this April 2021 post https://discussions.apple.com/thread/252629414

- Original post: "I tried contacting chat support and finally phone support today and they told me that you can NEVER use an email address that was used for a deleted account."

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Email used by Another Apple ID

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