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I’m getting this error almost every song I try and play. I’ve checked my settings and restarted the app as well as my phone, I don’t know what to do and would really like to be able to continue to listen to Apple Music.
What does this mean and how do I fix it?
iPhone 11, iOS 14
Hello madisonrkolb,
Thanks for visiting Apple Support Communities. We understand that you're seeing an error when trying to play songs from Apple Music. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone
If the error continues to appear, tap Settings > [your name at the top] > Media & Purchases > Sign Out. Wait a few seconds and sign back in, then try to play those songs again.
Keep us posted on the results.
Take care.
Hello madisonrkolb,
Thanks for visiting Apple Support Communities. We understand that you're seeing an error when trying to play songs from Apple Music. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone
If the error continues to appear, tap Settings > [your name at the top] > Media & Purchases > Sign Out. Wait a few seconds and sign back in, then try to play those songs again.
Keep us posted on the results.
Take care.
This did not work for me.. i just recently got a new phone and it synced all my music but not really. it says that it is there but it won’t let me play it.. i tried almost everything except updating it which i am going to do soon. hope it works
I signed out like she said and now it’s working fine thanks🤟🏻
Aye guys sign out of Apple ID and sign back in and delete all your downloads and try again it’s because you guys don’t have new “Dolby Atmos” version of the music you listen to.
Signing out and in to Media and Purchases resolved this for me.
Thanks,
signing out of my apple id and logging back in fixed the issue for me.
I did what you suggested and it worked but now all my playlists are emptied!!!
This really helped 🤪🤪🤪🤪
all my playlists and music got deleted after i signed out and back in of my media purchases. ☹️ This is ruining my whole day.
Спасибо!!!Ваш совет помог решить проблему
Unknown Error (-42800)
