Itunes Music Match Updating EXTREMELY Slowly 18-07-2021

Thank you for getting back to me. After reading a number of comments - My iTunes Match is stuck on step 2: Matc… - Apple Community - what I'm experiencing seems to be an Apple server issue and rather than a computer issue.

Since posting this up yesterday my computer has been on many hours including all day today. I thought it might be that Apple servers were busy over the weekend. Ive seen this before with the App Store and iTunes. iTunes has matched probably no more than 7 songs today? I have 32 songs left to be added in iCloud so they appear on my iPhone.

It's not that iTunes Match is working slower than expected, its barely working at all. What I've noticed is that during this very long wait I've been able to make changes to my playlists which update almost immediately. Its just the matching of the new songs in iCloud is where the problem lies.

I connected my PC to my phone's 4G today but it made no difference to Music Match's performance. I rebooted my router also.

My computer is absolutely fine. Its fast and responsive.

Itunes doesn't freeze it just sits in sync mode doing very little. I've restarted the sync process, rebooting my PC, Closed and reopened iTunes and even signed out and back in again all to no avail.

I don't know how to select certain songs to sync? Ive added songs into iTunes library, recorded into mp3 by iTunes app and then I click "File / Library / Update iCloud Music Library". iTunes is running on Windows 10. It then syncs my entire library up to the cloud. Here's 2 screen shots of the process 24 hours apart where 7 songs were added into my iCloud during that time and a screen shot of the status of my songs in question showing they are waiting to be "matched".

Same here. First time this week after I confirmed the issue was fixed and today it is back to the same sluggish problem. I'm going to email the chap I spoke to the other day and report this to him to follow up. Should I open a new thread calling it "Itunes Music Match Updating EXTREMELY Slowly 23-07-2021"? because this thread might get overlooked being that its been "solved".

You beat me to it!! I've just found out that iTunes Match is working normally. I did the same thing and ripped 20 songs from an album and they uploaded to iCloud in just a few minutes. Excellent. When it works its brilliant. Not sure I can take credit? Someone at Apple must have put money in the electric meter and now it works :)

Just a quick follow up. My itunes at this moment cannot even connect to my iCloud library - its become that bad. This is definately an Apple issue, I'm convinced.

Here's the latest status froim my itunes

And then after trying to sync again it returns to the normal sync message

Just for good measure here's my broadband speed results taken just after.

Thanks Kamote0628, I've scheduled a callback today however I suspect Apples approach will be "the fault is with your computer" and I can say with confidence it is not. So we'll wait and see.

Just a quick update I left my PC on all last night and another 9 songs synced with iCloud. So the system is working but extremely slowly. Only another 25 songs to go before I add more songs to my library currently on hold until the first batch gets sorted.

Screen shots taken 07:00GMT this morning

https://www.speedtest.net/

Well I've just had my call back from Apple Support and as expected I was told there are no problems with their music service as everything is showing green their end. The assumption is that the fault is my end - internet connection - computer etc. Clearly Apple Support do not know what the left hand is doing. This is either a buggy iTunes v12.11.3.17 or its a service status issue being throttled somehow. But try and get Apple to admit that? Time now is 16:21 GMT. iTunes syncing all day and uploaded 3 songs so far.

Update: After a lengthy Apple Support call where I was transferred to a different department/different country I was able to show the chap the problem at hand via screen sharing. Long story short he concluded that it does look like an Apple issue and will be making further internal enquiries and contacting some engineers department to try and get to the bottom of the problem and will get back to me towards the end of next week. I'll keep you all posted to my progress.

Here is a screenshot from my PC (not yet discussed) showing errors on all the songs in my itunes library that I've added from my Apple Music subscription from my iphone. Clearly this is not just effecting the songs I own and ripped but the songs I'm borrowing from Apple Music subscription also. Despite them showing "error" they all play on my iphone and PC.