Itunes Music Match Updating EXTREMELY Slowly 18-07-2021

Can you tell me if you are still experiencing this problem? I'm in the same part of the world as you and have had real problems over the last two days - Apple Care has also been tricky to deal with as communications seem to get cut. Perhaps it's an issue at their end, like you said.

I'd just rather they treated customers like adults and were open about such things.

This seems sadly to be the case. Today I started the the process of updating my i-cloud-library which entails the uploading of 35 files to icloud.

After 10 and a half hours only 1 (one!) file has uploaded!

ONE FILE IN 10,5 HOURS!!!!!!

This is inadmissible!!!

APPLE! WAKE UP!!! FIX THIS!!!

Yes it's poor form. I gave in trying to get the artwork, and while I think the albums are now in the cloud, the vast majority of the songs (it's a box-set) won't synch to my phone. Obviously I've tried the go-to fixes.

As you said, Apple need to sort this, but I'd prefer they were instead just honest with customers and admitted they were having problems. That's fine - pretending to customers that all is well is not.

I've had the same problem for at least two weeks, it used to take a few minutes to match and sync a bunch of new imports, now it takes days. It happens to me on two different Macbooks, so it isn't the device, and my internet connection is fine.

Had this exact same issue for the first time two days ago (I'm in the UK). As it had been working earlier thought maybe something I'd done. Contacted support...3 hours later after speaking to no less than 3 people was no further forward although during the chat one song matched so guessed maybe an issue with their servers.

Was so slow overnight then got back up and running the following morning.

Wish I'd come across this thread earlier!!

Steven

I'm having issues too (in UK). Added several albums over the last few days and almost none of the tracks are available now if I choose to play albums from start to finish. The individual tracks do play but you have to select them individually - this is only on desktop as almost all tracks are unavailable on other devices. Irritating and frustrating paying for a product that is so inconsistent.

I've tried all the tips that seem to be available and can only deduce that there an Apple server issue.

One thing I noticed is that I had no trouble uploading two albums a a couple days ago, but today I'm trying to do one and running into this issue.

One core difference between this album and the other two is that it has a version on Apple Music (the Apple music version is lossless, not sure that matters, but it might)

The other two were ones I got on Bandcamp and appear to be available on Apple Music (they don't come up when I search apple music)

I don’t have musicmatch (or applematch as it may be called) but am just trying to upload cds to icloud: the problem is the same nevertheless: the uploading process is extremely slow, it has gone from 1 song/file in 10 hours ca to none at all in the same amount of time. It started around the 17 July then seemed to be fixed for 2 days and then the problem was back again. Usual up- and downloading on my compuer works perfectly it is only when I try to upload from itunes yo icloud that I have this problem. APPLE - it is high time to buckle down and resolve the issue.

This problem appears to be getting worse. I uploaded a new CD (8 tracks 31 mins) at about 1800 on 05/08 up to now (0700) on 07/08 only one track has fully synced. Come on Apple please sort this out it is so frustrating.

I decided to call Apple support and see where that took me. Was upscaled to a dedicated support guy. Because the cloud music update was taking so long we decided to update each by email. I have just come home 16.30 UK to find the new tracks I have added to Music have eventually appeared on my desktop Music app. Still nothing across my devices though.

I have the same problem, but my Itunes Match runs on Mac OS.

https://discussions.apple.com/thread/252968057

Uploading is extremely slow, downloading previous matched songs works fine as usual...

Yesterday I made a comment too and now I am not allowed to enter and see the new post. I don’t understand why Apple is taking this actions. They must solved the issue.

DevonbikerUK,

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Take care!