Itunes Music Match Updating EXTREMELY Slowly 18-07-2021

It must be server side, I have rebooted everything including my Wi-Fi and router, my connection is running fine 48d/9u, and the problem exists on a MacMini running Catalina and a MacBookPro running BigSur. Currently I’m getting about 1 song uploaded in 5 hours. This used to take minutes and was part of my workflow for testing/listening to mixes of my own music. That’s now unusable.

Don’t bother with Apple Support, you’ll just get told it’s your machine/network or they’ll tell you they’re going to escalate it and that’s all you’ll get. As a developer I have filed a bug report, maybe something will come of that.

I am frustrated as **** right now over this!

I don’t have musicmatch (or applematch as it may be called) but am just trying to upload cds to icloud: the problem is the same nevertheless: the uploading process is extremely slow, it has gone from 1 song/file in 10 hours ca to none at all in the same amount of time. It started around the 17 July then seemed to be fixed for 2 days and then the problem was back again. Usual up- and downloading on my compuer works perfectly it is only when I try to upload from itunes yo icloud that I have this problem. APPLE - it is high time to buckle down and resolve the issue.

Hi DevonbikerUK,

We appreciate you reaching out to us. You can count on us to do our best to assist you or get you pointed in the right direction.

We understand that iTunes Music Match is slower than what you are expecting.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to try a different Wi-Fi network?

Have you had the chance to try a different computer?

Does it seem like iTunes is frozen?

Have you had the chance to test if the issue persists if you sync fewer songs?

Please keep us posted.

Take care!

I am having the same issue: last 6 or 7 days the Apple music sync servers are not working properly and iTunes Match service is impossible to use. It's on Apple to fix them.

Having the same exact issue. Started about 5 days ago. Been using iTunes Match for about 8 years. Never had issues this bad. I've now been trying to match an album for about 3 days and it matched about 1 song every 4-5 hours and still hasn't completely finished. I've done the whole log out and log back in trick that usually fixes sync issues. It's not even uploading, it's actually returning matched and taking this long to show that it's matched. Very weird. I swore it must be a server issue, but I checked the server statuses and everything is green. I've changed NOTHING on my setup. I have both iTunes Match and Apple Music (I know some people think this is dumb, but I don't want DRM on my ripped CDs, so I don't get rid of iTunes Match for that reason.) My issue is using iTunes for Windows, I only use my iPhone to stream from the cloud, not to upload or download from it.

I knew that would happen. My brother used to be support for Apple and said they really just don't care about these type of issues. I noticed last night that I had several hundred files that Match had created duplicates for in addition to the files I matched. It's very odd. Like I'll have one marked as a duplicate by match, than my original which is uploaded to the cloud and then a third they want me to download. So I started deleting the duplicates and after about half way through my match started getting a little better. None of that is obviously on my end, but Apple will treat us like it's our fault, when it's obviously their product. They probably will try to fix this on their end, but they will never admit it is on their end, even though they know it is.

Can you tell me if you are still experiencing this problem? I'm in the same part of the world as you and have had real problems over the last two days - Apple Care has also been tricky to deal with as communications seem to get cut. Perhaps it's an issue at their end, like you said.

I'd just rather they treated customers like adults and were open about such things.

This seems sadly to be the case. Today I started the the process of updating my i-cloud-library which entails the uploading of 35 files to icloud.

After 10 and a half hours only 1 (one!) file has uploaded!

ONE FILE IN 10,5 HOURS!!!!!!

This is inadmissible!!!

APPLE! WAKE UP!!! FIX THIS!!!

Yes it's poor form. I gave in trying to get the artwork, and while I think the albums are now in the cloud, the vast majority of the songs (it's a box-set) won't synch to my phone. Obviously I've tried the go-to fixes.

As you said, Apple need to sort this, but I'd prefer they were instead just honest with customers and admitted they were having problems. That's fine - pretending to customers that all is well is not.

I'm having issues too (in UK). Added several albums over the last few days and almost none of the tracks are available now if I choose to play albums from start to finish. The individual tracks do play but you have to select them individually - this is only on desktop as almost all tracks are unavailable on other devices. Irritating and frustrating paying for a product that is so inconsistent.

I've tried all the tips that seem to be available and can only deduce that there an Apple server issue.

One thing I noticed is that I had no trouble uploading two albums a a couple days ago, but today I'm trying to do one and running into this issue.

One core difference between this album and the other two is that it has a version on Apple Music (the Apple music version is lossless, not sure that matters, but it might)

The other two were ones I got on Bandcamp and appear to be available on Apple Music (they don't come up when I search apple music)