Can't upload songs to library for iTunes matching

@Cruzer I had no VPN issues on my MacOS 11.5 but still had the Match problem. I tried both with VPN enabled and disabled. Its only after I deleted the profile it got all matched instantly. Adviser was on the phone with me at the moment, maybe he changed something in my iCloud account just by clicking around, sorry guys if this didn't work for you.

Hi guys, if anyone has time, please search ‘iTunes Match’ and retweet as many messages about this issue as possible - let’s try to get some attention that way.

https://twitter.com/search/?q=%28iTunes%20Match

It almost seems scattershot as to when you get a response or not (like the rest of us). When my PC matched 2 songs, it did it right away.. every connection after that all failed. If I sat there trying all day, it might get another song in...

Still, Apple doesn't seem to acknowledge the issue yet. So far I've seen two tech web sites reporting it as a problem. Nothing like ZDNet or something, yet.

Overnight I've achieved about 40% of my 400ish 'aiting' songs being Matched; it's not at all the speed of performance I am used to or would want, but it's a step in the right direction. Just need to see if it's a sustained improvement. Issues in the cloud often take a while to fully recover. Fingers crossed.

It seems to be intermittent.

Yesterday afternoon, I had no issues, ripped 10 Broadway soundtracks from CD and they matched within minutes.

Today; ripped one more and the only 1 of 23 tracks have "matched" the rest are in limbo again.

It's not fixed for me yet. This is not the first time that this has happened, similar event last year. After a week or two, someone at Apple fixed it and new music could be added to libraries again. Uploaded, matched, etc. I've now been waiting for the resolution to this latest event for the past two weeks.

As of Sat 31, still not fixed. Yesterday, one new track worked perfectly, but subsequent ones from same album later on got “matching to the iTunes Store” as before.

I also went back to an earlier version of my iTunes Library about three weeks old, and that worked and downloaded everything I had successfully uploaded until this issue appeared. I then added a few non-commercial audio tracks, and they worked perfectly. It is when a track actually matches to the iTune Store that the whole process seems to hang. Two long calls to senior Apple advisors, one of whom is to get back to me. Happening to me on two different Macs

Somewhat working now for me, but excruciatingly slow.

I had 5 new songs added to my Music app library that I had been trying to sync to my iPhone, since Monday the 26th.

Last night at around 8pm, I tried 'Update Cloud Library' for the umpteenth time, and 3 songs had finally 'Matched' or 'Uploaded' by 11pm. I left it continuing, as I went to sleep, and the remaining 2 finally synced.

1 song was region locked when I tried to play it on my phone this morning, so I deleted it on my mac and re-added it. Took about 5 minutes to sync and remove the region lock. Too slow!

Using Windows 10 and I have tried everything.

I don't believe this is an issue with my device for one minute - like everyone else says, it was working beautifully up until about a week or so ago. Now, it's taken me five days of fiddling to get about 10 songs matched/uploaded.

I thought it was a Windows update but it looks like MACs are having the same problem.

One observation. If the match process can't match a song and has to upload it, this works really quickly.

I had a whole album where nothing could be matched and the album was uploaded in a couple of minutes. So it confirms that the actual matching process that is broken.

Wonder if we are going into yet another week where Apple just don't seem to be able to fix this problem?

I’m so pleased I came across this thread as it’s been driving me crazy. I uploaded three CDs on 27 July and one of them took two days to appear across my devices, one took four days and one just didn’t seem to want to be available at all. I deleted the album, re imported it and 23 of the 30 tracks appeared within a few minutes on my iPhone and iPad with 7 still doing whatever it is they do while they sit in limbo.

It never used to the like this. I could import an album and within minutes it was available on all devices. This just seems to me like Apple have got problems with their service and they just don’t want to admit it doesn’t work properly.

I'm still awaiting the last 3 of 26 tracks to finish the process that I started last week. Have been seeing a few each day. However noticed something else happening to my overall library. Looks like a lot of my albums ripped from CD are now designated 'uploaded' vs 'matched' . This is puzzling given many are by artists ( e.g: Genesis, Led Zep , Beatles, fleetwood mac, coldplay ) that you would expect to be in the Apple library. Also have a few entries showing blank Icloud status. I have no archive to double check if they were that way before but my first reaction is that the % uploaded is now much higher than before. Library has approx 18000 tracks in it.

Me too.

Loaded a new CD onto iTunes - three tracks 'matched' - everything else 'waiting' for three days!

Tried same CD on somebody else's PC / iTunes account / etc. Same three tracks 'match' everything else 'waiting'.

Could it be that 'matching' is working (slowly) but 'uploading' is broken?

I'm in the UK - does anybody elsewhere in the world own the CD "Harry Christophers - The Sixteen - ICON"?

If so, could you try uploading it?

Do you also get tracks 4, 7 & 10 'matched' and everything else 'waiting'?

Yes, 3 weeks and a day ago this issue started. I have a Hong Kong account and a UK account. Both have the same issue. Generally will not upload any songs of my own but will sometimes let a couple of tracks upload. Always the same tracks that do upload. Have spent around 20 hours on calls to apple support over the past 3 weeks. Now they have stopped responding at all. It should not be that difficult to fix the issue if they roll back the changes made to the systems ‘ servers to their state on Wednesday July 14th 2021. The issue started that night but on Thursday July 15th 2021 everything stopped working. Have provided screen shots, screen recordings, system logs, changed WiFi, tethered to a phone with no WiFi turned on, NOTHING solves the issues. APPLE PLEASE FIX THIS ISSUE - YOUR CUSTOMERS PAY FOR THE SERVICE - THEY NEED CUSTOMER CARE, NOW! Thank you…..

That would be amazing but I doubt we will get anything lossless from iTunes match anytime soon. I would definitely pay more for iTunes match if we could get lossless songs. That being said I just hope they get the problems fixed asap. It seems like they are having some sort of server problem on their end. They should be able to check the logs and figure out what the problem and fix it rather quickly but it seems like iTunes match is a low priority for them so who knows how long it will take. There was an issue a few times in the past couple years with iTunes match that prevented 90% of songs from matching and every time it happened it took them over 3 months to fix. This seems like a whole different issue I haven't seen before personally and I've been using iTunes match for years. They need to acknowledge there's a problem and let us know it's being worked on. We are all paying customers.