Can't upload songs to library for iTunes matching

Tech want a screen shot and a precise time problem happened!!! IT HAPPENS 24/7 !

Are they totally inept?

Please be viewing this Apple. You are a total disgrace and need to sort this issue out. (Feel free to contact me, Apple, and I will happily discuss your short comings with you!)

Reiterating same issue here that started at the same time as noted. It would be good to get some sort of confirmation that this is being escalated within Apple. I got nervous with the words "Matching your music with songs in the iTunes Store" in the Activity window, because I have a LOT of music in my Library that isn't available in the iTunes Store, including a recently released import CD I had just imported into iTunes (that isn't available for playback in iTunes thru iCloud because of this issue). And contributing to that nervousness is the fact that I can see the album and song titles on my mobile device, but they are grayed-out (for the import CD that isn't available in Apple Music / the iTunes store) and therefore aren't playable.

I doubt Apple will investigate this as they seem more focussed on the streaming services rather than anything involving the ‘old-fashioned’ way of downloading/uploading songs.

I wouldn’t be surprised if this is used as an excuse to support the discontinuation of the iTunes Match service due to continual issues with it!! I hope to God I’m wrong but these big tech companies find it easier to remove the service rather than repair it!!!

Not sure if this has been fixed by Apple but I added a cd to my library just now on my MacBook and it has matched on my phone in a matter of minutes. Previously it was taking 2 or 3 days. I have not done any kind of the actions suggested on this discussion to correct the issue, so not sure if I just got lucky! Very odd.

I've experienced this issue for approx. a week.

Can advise in the last 2-3 hours, issue seems to have resolved. Just watched 290 songs upload and match in approx 10 minutes.

Will be interested to see if this stays working.

Good luck all

Well, I'm not using a VPN, and disabling WARP (Cloudflare DNS) still didn't work for me.

How am I gonna keep my iPhone's music library updated?

’Sync Library' was always on, on my Mac's music preferences !!!

Based on your comments, I did another test of 10 files and they matched again in what I would say is regular timeframe (pre-this issue)

Super interesting - I'm in New Zealand, so I dont know if that has any bearing on the situation

I queued up 6 songs this morning. 6. It has been an house since that started. No progress.

One thing I learned sometimes about customer support is often their bosses see them as doing their job when people don't complain and get off the line quickly. :)

As far as "issues in the cloud often take a while to fully recover," acknowledging the issue is the first step. There's a problem somewhere in Apple land as they've had store issues, app store issues... everywhere's reporting an issue.. but iTunes Match. Even this forum was down yesterday.

So something is happening over there like an attack of some kind... no idea.... but this is odd that this is still jammed up.

I have tried matching or uploading new songs since last Saturday and only 2 of 50 uploaded, match always show 'waiting' nothing is working with Match. I am in US, Windows 10 OS and Itunes Version 12.11.3.17.

Does anyone have a fix for this?

It seems to be more or less working for me now. Not sure if Apple engineers have been working on the problem. It took three days to rebuild my cloud music library and it finished yesterday, and last night I added a few new albums of my own music and it synced normally from what I could tell and did it in a normal amount of time. Has the problem gotten better for anyone else?

It was back to normal for me yesterday but trying to add two albums today and issue has returned, so far 21 out of 36 songs have matched in four hours, not as bad as when I first had issue but unacceptable and might take days to finish matching the rest

Same problem here (NC, USA). I've been trying to get approximately 100 ALAC tracks to match or upload for the last three days. Thus far I've had about a dozen actually complete. What is most maddening is that all the tracks show on my other synced devices, but the unfinished tracks are all greyed out and unable to be played. Thus, I can't even seamlessly listen to the few tracks that have completed, as the others stop the playback process. How can this have been going on for weeks (based on this thread) without any formal statement or plan of action from Apple?

Adding to the wave of discontent. I subscribed to Match 3 days ago (wished I'd seen this string) - of my 8,000 songs 600 have matched and 650 have uploaded (many of which are surprise as they're not "unusual" songs). Like everyone else, I've done the whole restart, reboot etc. to no avail. I have Smart Playlists setup to monitor progress and there's been no changes in the last couple of hours. I'm in USA, Northern CA.

Running Windows 10 1H21 ITUNES 12.11.3.17. I added an album ripped from CD with 26 tracks early on July 27 ..... 4 days later only 7 tracks added to the library. Also receiving genius errors . So agree this is not fixed unless 1 track per 12 hours is the new Apple definition of working as designed.

Brand new Mac, started with tunes match on Wednesday. Never got it to work. Called Apple yesterday and they had me delete a backup of my iPhone that they insisted was clogging my cloud space. Still doesn’t work. Case 101449554857 in the US.