Can't open PDF on iPhone but can open it on Macbook

Hi,

I'm so frustrated with the mentioned issue where this is really ruining my tasks. I can't view any of my PDF files on my iCloud and am even not able to view any pdf attachment in WhatsApp. I was searching for a solution for the past two days. I did various troubleshooting methods which I saw on google but none was helpful to me.

Troubleshooting methods:

1) Remove all newly installed apps (including alibaba)

2) Sign out and sign in icloud on my phone.

3) restart my phone multiple times

4) install adobe reader and other pdf viewer apps.

5) run IOS updates (runs latest IOS 14.7.1

all my above attempts were failed, and FYI I'm using Iphone 12 pro max. Issue started on two days ago.

[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 14

Posted on Aug 10, 2021 12:18 PM

Similar questions

43 replies

CHL1966

Level 1

12 points

Oct 21, 2021 11:02 AM in response to njaksson

Hi, I also have this problem. It’s a nightmare. Surely apple should be able to advise how to rectify this asap!

njaksson

Level 1

8 points

Oct 24, 2021 4:03 AM in response to CHL1966

But I don’t have AOL App…

njaksson

Level 1

8 points

Oct 24, 2021 4:07 AM in response to smileadele

It’s updated and still doesn’t work

Oct 27, 2021 3:29 PM in response to IKEBOTCH

Upgrading to IOS15 did not help the issue. I still can’t open a pdf on my phone. I reset it. That didn’t help either.

ChrisDe

Level 1

8 points

Nov 2, 2021 8:50 PM in response to IKEBOTCH

Did not solve problem for me.

Dec 1, 2021 7:33 AM in response to chodya

I’ve got 15.1 installed and cannot open a **** thing. It’s simply ridiculous. Phone and iPad both rendered useless for attachments.

Jininn

Level 1

8 points

Dec 4, 2021 11:02 AM in response to elangeswaran28

same problem! can't open pdf or other files in gmail app on iPhone X with 15.1 iOS

MAYETFAM

Level 1

14 points

Dec 7, 2021 10:10 AM in response to smileadele

Having same issues , do not have 3rd party PDF nor ADOBE, frustrating Apple please assist

Dec 10, 2021 7:06 AM in response to chodya

Try update IOS

Tharic88

Level 1

12 points

Dec 14, 2021 4:45 PM in response to elangeswaran28

I updated IOS 15.2 still same issue continues

sua228

Level 1

8 points

Jan 5, 2022 6:28 PM in response to elangeswaran28

I iphone 12 can’t read pdf

pajaffar

Level 1

8 points

Oct 15, 2021 5:58 AM in response to JonathanMcDonald

I have 15…can’t open attachments on iPhone or iPad

Oct 15, 2021 12:03 PM in response to smileadele

Same here! Can't open from Yahoo but can from Gmail.

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Can't open PDF on iPhone but can open it on Macbook