Level 1

29 points

MTA*NYCT PAYGO RECOVER charge on credit card

My credit card is constantly getting charged several times for a single ride on the New York City subway's OMNY payment system linked to ApplePay.

OMNY's super convenient to use and I'm a big fan. But regularly I'm charged two or more times for a single trip.

The charge is often called this: MTA*NYCT PAYGO RECOVER on my credit card statement. Sometimes the charge is automatically reversed but other times it appears to not be reversed. It's a little hard to go through my bills to reconcile a bunch of $2.75 charges.

This is a problem. And it's not my problem of holding the phone too close to the machine or something physical like that. In fact, OMNY's not supposed to charge the same card more than once. (When I've tried to pay for a friend, for instance, ApplePay says this card has already been charged and denies me the ability to pay a second time.)

My attachment shows charges relating to two rides but I've been charged for five rides by my credit card company via ApplePay. These charges show up correctly on OMNY's online system. Perhaps they will be reversed and corrected.

[Re-Titled by Moderator]

Posted on Aug 16, 2021 6:27 AM

Top-ranking reply

Jennifer Snyder3

Level 2

254 points

Posted on Aug 26, 2021 5:03 AM

I figured out that it was my Apple Watch that activated it (well I think so because the transit option was on). I called Omny and they are going to refund my

money and I turned off the transit option on my phone and watch so I think I should be good.

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51 replies

BluSky

Level 1

74 points

Aug 27, 2021 12:42 PM in response to jta-123

I had this problem. I went to the setting for Apple Pay on my phone and saw "Express Transit" and turned it off. Hopefully this solved the problem.

EriAlex

Level 1

4 points

Aug 18, 2021 5:41 PM in response to JosephJH

yes.. what’s going on !? Last time I was in NYC was in May and I dont recall exiting my car ;). I live in Houston and just saw about 8 charges now

Annannnn

Level 1

9 points

Aug 19, 2021 3:57 AM in response to jta-123

Hello, how did you resolve it?

Ugh_555

Level 1

4 points

Aug 20, 2021 10:17 AM in response to jta-123

I just found $185 of these charges on my credit card too and I don't even live in NYC. This is clearly a credit card scam perhaps linked to this

Pschelfh

Level 1

8 points

Aug 26, 2021 3:47 AM in response to Annannnn

Yes, it stops all future transactions from the date you cancel the card. I had no more ‘mta’ transactions after I cancelled my card.

yaro09

Level 1

8 points

Sep 15, 2021 3:13 PM in response to Ugh_555

Thar’s what my bank told me. To apply to cyberpolice and to the bank(

Sep 18, 2021 8:02 AM in response to VladimirErdman

"Express Transit Card" in Apple Pay settings is always "None"

jta-123 Author

Level 1

29 points

Sep 19, 2021 10:16 AM in response to PandaJohnson

I’m not sure this ID theft as it only happens to me shortly after I’ve ridden. I don’t see how this benefits someone else. There’s a software snafu between MTA and ApplePay

Sep 18, 2021 7:54 AM in response to jta-123

I live in Russia and have never been to New York, I don't even have a visa, but I was charged $2.75 twice without even requiring confirmation. I had to block the card... :(

What a F!?

Where did they get my card details? Over the past month, I have only used this card on the Internet once per 6 months and it was about 2 weeks ago, when I transferred some money to my QIWI account.

Apple, please ask for confirmation for each payment. We do not want to lose our money due to your imperfect system!

Sep 18, 2021 12:42 PM in response to VladimirErdman

За 4 дня было совершено 9 платежей по 2,75$. Сегодня когда проверял историю платежей увидел это, пока только карту заблокировал. Завтра пойду в банк разбираться и сейчас написал письмо о возврате средств.

Sep 19, 2021 3:42 AM in response to SheveNIKIta

Снимали 2 дня , по 2.75$ , тоже сбербанк , расплатилась картой с часов! Очень все странно, заблокировала карту, теперь приходят оповещения об отказе 11$, грешу на Apple !!! Утекли данные через часы! Привязка была только в яндекс такси! Живу в России, на заграничные сайты не залезала!

Sep 19, 2021 3:50 AM in response to SheveNIKIta

Я заблокировала карту, жду перевыпуск, оповещения приходят все равно на сбер онлай, но уже о отказе , деньги Сбербанк не возвращает , у Apple тоже бесполезно, привязывать карту стремно! У меня только тут была привязка и яндекс такси !

Sep 19, 2021 4:16 AM in response to VladimirErdman

Мне сказали поменять пароли , сменила , не знаю 🤷‍♀️ ЯВно взлом карт через Apple ! Разочарована в системе , отвественности нет не какой , защиты тоже , доказать не реально, хорошо наткнулась на вас и я не одна!

Sep 19, 2021 5:12 AM in response to VladimirErdman

Сбербанк грубо говоря меня послал , типо я подписалась ! Я в шоке, взлом и мошенничество , не кто деньги не вернет , вот так , с Apple и сбербанк ответственность слетает!!! Мне сказали я типо ездила в америку либо моя организация подписалась ! Ну ну , живу в Калуге , до Мск максимум доеду !

FedSan

Level 1

8 points

Sep 25, 2021 4:30 AM in response to jta-123

У меня так же была дважды списана сумма 2,75 с такой транзакцией, в Нью Йорке и США не разу не был, живу в Украине. Еще дважды эта транзакция была заблокирована банком. Карту заблокировал. В банк дал информацию.

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MTA*NYCT PAYGO RECOVER charge on credit card