iPhone 13 keeps disconnecting from car bluetooth

Well, part of me is happy to hear I don't need to deal with the headache of calling tech support at Apple because it is a known problem and apparently no fix. But the other part of me is quite annoyed that it is a known problem of several months and no fix has been made.

I just wanted to add I have the exact same issue, my Bluetooth calls drop within 2-8 mins (although music apps are not dropped via Bluetooth) and I have reset everything (I will not go through the headache of a factory reset!), re-paired my Bluetooth, and all of the other suggestions including paying $75 to have the software on my 2017 Toyota Tundra updated by the dealer and have the latest and greatest IOS 15.1.1 update on my phone - nothing fixed it.

Very irritating given the exorbitant cost of the Iphone 13 Pro and it doesn't work as describe!!! (Another class action suit could be on the horizon like the battery throttling of the Iphone 6 and 6+).

Yep exact same issue. I changed out the entune head unit and replaced it. Still the same issue, calls drop after 3-6 minutes. I have spoken to Apple support, each time I open a case the rep schedules a call back time. However they never follow up. Two cases now, both times they have never followed up. I’ve updated and reset everything, nothing works.

this update 15.1, does not work!

Just bought an iPhone 13. my iPhone 6S connected to my BMW 320D e90 via Bluetooth, no problem. The 13 will pair, will connect (slowly) and drop out about 1 min in. I can toggle Bluetooth off and on and often it will then work. Until the next time I get in the car. I hate it sooooo much. The only thing that stopped me returning my phone to the place I bought it was a busy day at work. So very cranky.

I would like to ease every ones concerns a bit. I know its frustrating as I have the same problem with my Tundra. But I did speak to a rep on the phone and they went through some pretty extensive troubleshooting steps with me. They took logs and tested it with me over the phone.

They will be reviewing the logs and hopefully a fix is on its way. Maybe its something simple that can be quickly patched!

I have made my 3rd call to support, each time Apple has taken logs. Last night 11-30, we spent over an hour working the issue. I have a 2017 tundra, I drive around while Apple recorded the phone logs. It dropped calls numerous times during the support call. Once again I have a follow up call with a senior advisor next week. I don’t see the issue getting fixed anytime soon. Fingers crossed

This is EXACTLY what is happening to me right now in my Highlander, and has only started the last two days since my phone updated to the latest iOS. I have never had it happen once and have had the 12 ProMax for a year. It has to be something with the update and not the actual phones, but it is definitely frustrating to have it automatically update and then lose functionality instead of gaining it. Apple needs to do better. Wondering if I can uninstall the update and get my bluetooth back! I was Samsung before for years and my groups at work wanted me back to iPhone. But I won't do it again.

My boyfriend and I both recently got the iPhone 13, and neither of us can successfully connect to Bluetooth in the car. My car doesn’t even recognize the phone to connect at all, and his car will connect then drop his phone off of Bluetooth randomly. Didn’t seem to have this issue with the iPhone 11, but the most recent update to iOS 15 also happened at around the same time as our upgrades. I have a fiat 500x and he has an independent stereo system put into his car.

I have this exact problem with my car audio completely dropping out while on a call. In addition, if I'm using my apple airpods, the call won't drop but will sounds like its an old rotary phone being dialed and cut out a lot. This happens for both sides of the call. The only solution is to switch to the phone for the call, wait for about 45 seconds then i can go back to the airpods. The problem will never happen again while on that call. Iphone 13 pro, IOS 15.1.1. Have forgot devices, rebooted, turned off bluetooth, wiped phone. Nothing has fixed this.

All,

I am happy to announce that Apple Support contacted me this morning to inform me of update 15.2. This update has fixed my problem so far. No more disconnects during phone calls in my Tundra.

Please do this update and post your results here.

Thank you Apple Support for listening to our feedback!

I have a new iPhone 13 and try to pair it with a new 2021 Chevy Bolt or my 2021 Jeep. It connects then quickly disconnect either on a call or if I am streaming something. I downloaded iOS 15.2 today thinking that would fix it but it is the same. Apple needs to address this problem

Have similar problems. Bluetooth work ok when playing Spotify in my 2018 vitara. But then LINE calls are a total nightmare. Even when I get it to work through many manual steps, the speaker volume from the other person is very low even tho I turned all volumes all the way up. Kinda regretting getting an iPhone… should’ve stuck with android, never had a connection error

Several weeks ago I paid $75 to update the software on my 2017 Toyota Tundra....Bluetooth still dropped calls. Saw last night that the IOS 15.2 came out and so I updated that. I didn't have a lot of confidence based on the number of people in these forums saying they still lost calls with IOS 15.2. Well, I made 1 phone call, lasted 14 min and had no issues. I'm not convinced it's fixed, but am cautiously optimistic. I'm also thinking the fix or no fix is dependent on the type of vehicle you have? We'll see, time will tell.

I had the same experience with the first phone call with the 15.2 update. It worked perfectly but the very next call the following day and since has resulted in dropped calls with bluetooth. I hope you have a different outcome with your vehicle.

The problem still the same, I updated 15.2 it still cut out when phone call after 6 minutes, message call ended on screen, no Bluetooth connection but on the phone it still go on and you have to switch your phone to speaker in order to continue conversations and then I have to switch off my audio system and turn on again then it would connected again and Bluetooth working again.

[Edited by Moderator]

My iPhone 8+ worked great with the original tundra software and whatever IOS that phone was one. Switched to 13 pro and problem started. Upgraded tundra software, no change. Updated to IOS 15.1 same problem. Upgraded to iOS 15.2 and have had 1 successful call. I’m not considering it fixed until I get several successful calls.